Category: | Family Practice Physician |
Address: | 241-08 140th Ave, Rosedale, NY 11422, USA |
Phone: | +1 718-949-0146 |
Site: | msfamilyhealthcare.com |
Rating: | 1.8 |
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Ashenhiem Malcolm
This was by far the most horrible experience Ive had at a doctors office. I initially stopped in (as a self-pay walk-in patient) because my daughters pediatrician was closed on that particular Monday. My 12-year-old daughter had been experiencing a common cough that had gotten worse over the weekend, and I wanted her to be seen just in case she needed an antibiotic or further treatment. The first red flag was the receptionist. She didnt smile at all and instead of having me to write down my daughters information, she asked me out loud in a tiny waiting room full of patients that needed to be seen. I spoke to her as softly as possible because I know that HIPPA regulations were being violated. She then told me that the visit would be $150. I paid this amount thinking that my daughter would be treated by a medical doctor, but later found out there there were only Physician Assistants in the office. The assistant to the physician (Barry) was very nice and completed the initial consultation with my daughter and I. The PA on the other hand, spoke in sarcastic manner and only checked my daughters breathing with a stethoscope, looked at her throat, and asked me the same medical history questions that Barry had already asked. The PA then told me that my daughter has allergies (even though she did not have any of the symptoms that she was describing) and a post nasal drip. She told me to purchase over-the-counter medications such as Claritin-D, Mucinex, or Allegra-D to treat her symptoms. Since she saw the mucus on her throat, I specifically asked her if my daughter needed an antibiotic. She said NO! I treated my daughter according to her suggestions, and 3 days later her cough has worsened, she is not getting any sleep at night, she is has missed additional days out of school, and I now have to come out of pocket again because she was only treated by a PA who clearly should not be in this line of business. I am very upset. I will NEVER refer anyone to this facility. I feel that the entire visit was a ripoff and based on other patients reviews on numerous websites.... Many others feel the exact same way.
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Dee Monroe
Horrible service horrible experience never go here they never want to make appointments for you when you need them they always refuse to see me when I need an appointment they never answer the phone you are lucky if they answer the phone went there 15 minutes late and they refused too see me they are full of attitude the doctor is sarcastic as hell I cant believe they are even still open people that still go is the people that live in the area and cant do better Im not the only one with this problem this is a warning I would skip this crappie place if I was you dont go here very bad doctor office rude and sarcastic bad service
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denise pierrot
My daughter and I are patient and PA April is excellent. But if you want to call the office they do not answer the phone. The automated service is horrible. This is unacceptable when you are trying to reach a doctor.