Animal Medical Center

Reviews 9

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Claire DeCamp

Not impressed. I have a regular vet whom my dog sees near my workplace, and my family has been using for years, hell come to work with me for the day and we go there, but they arent in Auburn. Ive been to Animal Medical Center twice now, once to get special Science Diet digestive health food for my dog only available from vets, they were very reluctant to sell it to me; my dog had eaten and thrown up a 6" rope toy and needed to be on sensitive stomach food, but I ran out and wasnt going to drive to Davis to get it from my vet. The second time we went there was when my dog was loosing his hair in patches and getting scabs. The vet was 30 minutes late to my appointment, I had to ask the technicians if she was going to ever see us, it turned out she was the loud voice in the room next door the entire time we were waiting, that was talking about their remodel, family members, etc...nothing vet or patient related. She never apologized for running late when she saw us. Also I wasnt pleased with her attitude towards my dog, my other vet comes in with a happy voice, treats, gets down and says Hi to him; there was none of that here, she walked in, looked at him and said hi to me... He had a skin scraping done, which I waited forever for..granted an emergency dog came in during that time, so Ill let that slide. Also when she came to speak with me, she didnt bring him back; hes not staying there, so if they arent performing something on him, it seems like general courtesy to bring my dog back, Id prefer him with me, than in a crate...His tests were inconclusive and she offered no real advice towards his problem. Then the BILL!!! HOLY COW, just the exam rate is TWICE my regular vet! On top of the fee for the skin scraping test. Now I dont mind spending money on my dog, but jeez, my vet isnt cheap or bottom line, but that was too much. Ill be finding a different clinic in Auburn for when we cant make it to our regular vet.

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brooklyn shinabargar

Most of the staff is great and perfectly friendly and caring about my mini potbelly pig, but there seemed to be one or two people wasting time in the back, and making people wait for their appointment. Although I must say that Dr. Rich Jackson is a great, very professional vet. He took great care examine Henwen, our 2 month old pig. He took time to explain that certain squeels are not her being scared, but curious as to what we are doing, along with other pig personality quirks. He explained that he has a couple pigs at home, not very small though. Henwens vaccinations were great and she felt better the next morning, with almost no visible soreness. I belive she is one of the only pigs that visits the small animal department, they do not do spays or neuters but referred me to a specialist down towards Sacramento. Dr. Jackson has earned my respect for his care he showed towards Henwen, along with the secretaries that found her interesting. I will definitely continue to bring Henwen there.

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A Private User

My regular vet referred me to the AMC to have an ultrasound done on my cat. They immediately gave me an appointment and I saw Dr. Rich Jackson. What a great vet! He thoroughly reviewed the records and x-rays I had brought with me, carefully explained what he was going to do and why. I was very confident in leaving my cat with him. After the exams he took time to elaborately explain the diagnosis, what treatment was necessary, and what follow up needed to be done for the future. He is a very experienced and kind vet that handles animals extremely well. The whole staff at the clinic was just great in handling my cat, as well as doing the follow up paper work good and fast. This visit exceeded all my expectations. An exceptional clinic where you can find the best pet care possible.

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Chris Boykin

My puppy Emmie developed swollen cheeks, nose and face quite suddenly Sunday evening. The Vet I normally go to was closed and doesnt take emergency calls after hours and I remembered my friend said she goes to this Vet and they are open for emergencies. I called and received a phone call from Dr. Jackson very promptly. He asked me questions and provided excellent guidance and direction over the phone including to look for changes to indicate something more serious that needs immediate attention. He could have told me to come in for an office visit and emergency services but he provided careful directions over the phone . He even called several hours later to check on her. I was so impressed! I would definitely go to this Vet the next time my pets are in need.

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A Private User

This place took better care of my animals than most doctors do for me! They were extremely professional, respectful, and cleanly. They answered my call with concern and empathy. When I went in I felt welcome and important. I could tell that my animals needs were important to them. The vet spend at least 30 minutes examining my 2 pets, weighing them, getting their background information and recording it in their file. I even got a follow up call a week later to make sure they were doing ok and that their condition had improved. What also wowed me was the follow up letter thanking me for choosing their services. This place is the best vet I have ever been to.

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Terry Armstrong

I brought in a husky that needed emergency surgery for a perforated uterus at 8 AM. The surgery was not performed until around Noon. The vet seemed competent, but was not realistic about post op care and expense. The clinic was eager to sign me up for the Care Credit and then had me transfer my animal to Loomis Basin 24 hour care. They said costs would be approximately $300 per day for supportive care, but the bill ended up being $1800 for 2 days. Although I feel the AMC vet did a decent job with the surgery, not once has anyone from the clinic called to see how my dog is doing. They just want their money.

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A Private User

Misdiagnosed my dog and said the dog had lacerations around her neck that were NOT life threatening. Guess what, they were and my dog died the following day. If you have an emergency during the evening, go somewhere else like Loomis Basin who know what they are doing. It was really sad to see my childrens faces when I told them that their pet that they loved had died and it could of been avoided if she had surgery right away. The owner of the Animal Medical Center has not called me back in 3 weeks. Totally unprofessional!

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Cheryl Logan

I have seen two differant Vets at the clinic with two different dogs so far. I liked them well enough.They seemed compatent. Staff was OK. My only concern is the clinic smells strongly of uren. That tells me someone is not disinfecting kennels and floors well enough. Having dog kennels and a cattery myself, I know that disinfecting is the key to a good heathy envirnment. Bleach goes a long way in killing odors and bactiria. In my book, if you can smell it, its not clean.

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TR

truth finder

I took my bunny, Jiblet, here today. Staff was very welcoming and professional, the facility was very clean. During her appointment with Dr. Rich, all my questions and concerns were thoroughly answered. While inspecting Jiblet, he handled her with compassion and respect. NEVER did the Doctor or staff feel pushy or rushed. I am so grateful to have such an accommodating facility to take my little bunny.

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