|Skin Care Clinic
|5701 Bow Pointe Dr 215 & 217, Village of Clarkston, MI 48346, USA
|8AM–4:30PM 8AM–4:30PM 9AM–5:30PM 8AM–4:30PM 8AM–1PM Closed Closed
Be careful when you go here. They try to trick you into services you did not request. I came in for an initial visit and a mole check as I have a family history of skin cancer. The Doctor entered the room with an assistant carrying a canister. She asked if a large mole I have on my left breast was bothersome. She said it was not suspicious but asked if it bugged me. I told her my last dermatologist gave me some lotion but I didnt remember the name, however I said it didnt really bother me. She offered to spray it with the canister and said she wouldnt charge me, it might come off and it might not. I was hesitant but gave in. Part of it came off but not the whole thing. A few months later, I get a large bill for a destruction of a benign lesion that my insurance company did not cover. When I called the office, the Dr didnt remember telling me that she would not charge me, so I got stuck with the bill. It seemed very planned from the beginning to turn an inexpensive initial visit into a more expensive appointment if possible - why else would she arrive carrying the canister? Also very frustrating that they didnt even care about keeping a patient or about following through to make it right. They could have offered to complete the service to at least remove the entire thing - they really did not care that I was leaving. I guess they have so many patients they really dont care about them.
A Private User
I visited Dr. McFalda with 3 skin concerns, but she was so concerned with getting me in and out of her office that she refused to acknowledge more than 2 issues, insisting that I set up a second appointment to discuss the third concern. When I voiced my complaint about this, she insisted that it is the "office policy" to only address two issues per visit due to time constraints and an overbooked schedule. It is clear that she is only interested in maximizing insurance payouts and not with the quality of care she gives to her patients. After I waited for 45 minutes in the waiting room, she spent only 3 minutes discussing my skin care needs before hurrying me out of the examination room. My mother has had a similar experience with her. Its amazing that she has repeat patients. If you are looking for someone who is concerned with your health and attentive to your concerns, DO NOT go to Wendy McFalda.
I have been coming here for a few years. The staff is always professional and friendly. I have run into a problem in their service. I went to a seminar and decided I would give a deposit of 250.00 for a new procedure. In getting home I changed my mind as my skin is old and I didnt think the procedure would do me much good. I decided I would just leave the 250. In my account and use it for mole removal. They kept my money and wouldnt use it for moles because they said it was a medical procedure and not cosmetic and the two are separate in their office. WHAT. Most mold removal is for cosmetic and not medical. Reasons. What difference does it make as they have the money.
Worst dermatologist I have ever known. My husband went to see McFalda for bumps on his nose and a possible cyst asking to have them removed. She recommended not to remove them due to leaving a scar. He left. 6 months later, he went to another dermatologist for a completely different skin issue and he told him the bumps on his nose were probably cancer. He scraped them right away on his first visit and sent them to the lab. It was cancer. The cancer was so deep he had to cut away part of his nose and he had to have reconstructive plastic surgery. This dermatologist should have her license taken away. Do not go here.
I have quite an embarrassing and painful disease called hidradenitis suppurativa. I have been battling and needing frequent care. Dr. McFalda was so worried about me she provided me a private way to contact her if I needed. When I did need an emergent appt. the staff and Dr. stayed after hours waiting for me to get there for over an hour. The staff is always nice to me and accommodating. I wish this could be my primary care office! I cant say enough about how wonderful they are.
A Private User
Scheduling an appointment was a pleasant experience as staff seemed geniunely eager to make an appointment that fit my busy schedule. After waiting less than 5 minutes, I had painless laser hair removal by Carol. The consultation was thorough and I had plenty of opportunity to get my questions answered prior to the procedure as well as after care instructions. I would recommend Dr. Wendy McFalda as I found her to be knowledgeable as well as extremely approachable.
I would never recommend this office, or Dr. McFalda to anyone. As a provider myself, Dr McFalda shows absolutely no care or respect to her patients. If you want someone who will listen to you and perhaps review your chart before entering the room-- do not see her. She does not make eye contact and treats you like a piece of paper, not a patient. There are a ton of dermatologists in the Clarkston area, do not object yourself to her disrespect.
My daughter got a tattoo when she was on spring break a couple of years ago and she needed to get it removed in order to get a job. I had gone to this Michigan dermatologist in the past and so I gave them a call to see if they performed this service. My daughter got in the next week and she was very happy with her laser tattoo removal treatment. I would recommend Clarkston Dermatology to everyone.
I do not like to admit this but I have had some work done... just some Botox and I had a horrible tattoo removed by Clarkston Dermatology. Their laser tattoo removal services were virtually painless and they worked around my schedule. I would recommend this MI dermatologist to anyone in Detroit or in eastern Michigan.
I dont want to want a month or more to be seen by a doctor. I will go see a doctor that isnt trying to get more patients than they can handle. Too many fees. They charge a fee if you forget to bring your insurance card or you have to miss an appt. Dont feel that it is a caring office.
Pick another office and doctor! Takes forever to get an appointment. Then when you do they spend less than 5 minutes with you. Worst of all is misdiagnosis of issues and not solving your problem. After two years, I have officially switched to another doctor.
I needed to be seen ASAP They got me in, diagnosed me and got me out. One of 33 dermatologist that I called only one that could get me in. Friendly faces, decent price, I will go back!
I dont visit very often but today my visit was very pleasant. Staff was friendly and there was virtually no wait time. I was walking out 15 minute after my scheduled appt. time.
This office is one of several refusing to provide the care needed for my mothers health and refusing to listen to her. Their bigoted attitudes are actively killing my mother.