John Muir Health Behavioral Health Center

Reviews 4

LI

Lila Ariel

I was a patient in 2013, all I kept hearing was how great the hospital was from the staff... um no. There was one nice nurse, only one that actually cared about all of us. All they wanted to do was shove med down my throat, they had me marked as PTSD but they did not care, it didnt matter that anti-depressants played a main part in my PTSD. They could never figure out what they wanted to do with me, at first they wanted to lock me up in Nevada because i was miserable and refused meds (which by the way is my right whether your a minor or adult they can not take that away from you unless you actually try something there). Im pretty sure most of the patients would have started a riot if they didnt think theyd get stuck there longer when the nurses tried to shove a needle with the meds they wanted me to take in me. They had absolutely zero right doing that to me and threatening it if i didnt orily take the pills willingly I had given them absolutely zero reason to do that and by getting ready to do that and force me to take meds they took my right away when I still had it, the most i did was cry when they told me i could take the pills right then or theyd force them in me with a needle, im afraid of most medication (aside from anti-biotic) not to mention needles of course Id burst in to tears and get up against the wall and they knew this, my doctor and the nurses all knew this. This hospital did not help me at all, if anything it made things worse! The doctors did not care, neither did the nurses (except one) one of them actually told me to my face that she hated me. They talked about how the girl i was to be sharing a room with was dangerous and how they were fine putting me in there with her, well if shes dangerous put her somewhere she cant hurt anyone not where she can easily hurt her roomate thanks. All the night shift nurses did was gossip about patients and got annoyed with me because i had insomnia and would stay up till 3am drawing. Its not my fault they forced me in the hallway with lights because i refused medication and they wouldnt give me my sleeping pills when insomnia is in my file too. And when i actually took the pills after they got a needle next to me I had one of the major side effects... my neck got stuck as far back as i can bend it to my neck and mind you i already had problems with my spine back then, twice it happened during group and I begged them for something it took both my hands to hold my neck up so i wouldnt hurt myself when i walked out there to ask for something, anything to make the agonizing pain in my neck to stop and make it to where it didnt want to bend all the way back, what the nurse told me, "Go back to group, come back after." I have spinal issues, the problem was in my neck, honestly, how stupid and uncaring can you be! Not to mention my inhaler was given to them and they made a "special one" which was not my perscription, my inhaler was given to you i know because i gave it to you myself... you lock it up why cant i have mine, and yeah you guessed it they wouldnt let me have it during group. They wouldnt let me excersise, i get im very small for what i eat but im not anerexic all i wanted was to not be stuck cooped up on that freaken cold floor all day long, i mean honestly i dont look like someone who can freaken climb a fence and even if i could which i cant, im too lazy to. They acted like I was a flight risk when all i wanted was for someone to actually listen to me and believe me when i said i was being abused, but nope. They did not care at all for any of the patients i spent a lot of time in the hall because they didnt trust me to freaken draw without being watched by like 3 people no matter how many times i proved i didnt want to harm myself and honestly i didnt all i wanted was the hell out of there. DO NOT GO HERE!!! All they care about is their next pay check! I highly doubt any of the doctors or nurses would flinch if one of their patients died there.

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A

A Private User

I spent time at the Concord Medical Pavilion in 2005 and witnessed many patients rights violated by nurses and relief workers (crass, disrespectful treatment, neglect, unnecessary use of restraints for prolonged periods of time, mocking, talking down to the patient, etc). My parents sent written complains but ultimately the verbal abuse and cruel treatments persisted. Nurses/relief workers lacked appropriate training and general empathy for the seriously ill patients; the appointed psychiatrist saw patients only once a week for a brief period of time. The psychiatrist who was in charge of my care (Dr. Gelbart) stagnated my recovery by suggesting ludicrous methods to help with overcoming my psychosis. Taking cold showers whenever I felt overwhelming anxiety, for example, was one of his suggestions (I shook all over just thinking about it). I felt horrified and unsafe there, which wasnt surprising given that I was put in restraints and was heavily medicated against my will daily. I was treated with different medications for schizophrenia for two whole weeks before my psychiatrist ordered an MRI and found out I actually didnt have schizophrenia at all. I would never recommend this place to anyone who is in need of a serious treatment after what Ive been through (and what my familys been through because of my care there). I suppose this place would be an alright place for a person, who is there for observation after being 51/50ed and who needs to be watched for a couple of days but otherwise is fine cognitively.

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MA

Marci J

Ive been here at least 7 times. The staff sucks! Theyre not helpful at all and they force you to share with everyone why youre there. The adolescent unit is over crowded. They put me there when I was 12 because they had a problem with the child unit. The girls are nice and you can see the boys everyday at the gym. Doctor Koka just discharges people without listening to them first. Many leave still wanting to die or hurt themselves. Dr danillion is absolutely awful. He put me on a medication that I almost died from. He didnt check my background history or anything. He just asks dumb questions like "how are you feeling" "why are you here" I get why he asks those but if you say something like "fine" or "self harm" he pushes you until youre uncomfortable. Many of the people Ive met have been fine after going there so its not all terrible I suppose. I still dont recommend this place. St Marys in SF is MUCH better.

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SP

Sponge Bob

My son spent two weeks at the adolescent day treatment center two years ago. After thousands of insurance $$ and out of pocket , nothing, my son told me all they did is play ping pong with the counselors. His daily sessions end early everyday, however , their intake people was like sales people, because its lucrative and patients and the insured are most vulnerable. I was surprised to read so many negative reviews and I felt obligated to warn potential patients about their poor quality or lack of concerns for their patients. Just read the reviews and look at how much money John Muir spent on TV ads, you wonder if they care about their bottom line more than their patients. Insurance money is a precious resource, dont waste it on John Muir Behavioral Health. Do your research before you waste your time and $$$ and insurance $. Worst of all, didnt help and all!! A veer concerned parent

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