Jackson Behavioral Health Hospital

Reviews 6

ME

Melanie la Torpe

As a crisis center, this place has terrible conditions. I was in the child/adolescent care unit a year ago, and I didnt feel as though my needs were met as a patient at all. The other patients and I were frequently disrespected, condescended, and sometimes outright insulted by poorly-trained staff, and we could go days at a time without receiving our correct medications. Surveillance was bad, and self-harm was easy to engage in and hide. The food had the blandness typical of hospital food, but if a patient followed a restricted diet (halal/kosher/vegetarian/etc), it was also a matter of luck to find food that was at least nutritious. Our rooms each consisted of two twin beds, two hard nightstands with sharp corners, at least one climbable window, and a bathroom. We werent allowed to use the bathrooms whenever we had to, and all but one of the showers were freezing, which was a health concern considering the already-cold air in the unit. The default activity for us was sitting in a lobby and watching cartoons. We only ate when the staff wanted us to, although we could get water whenever we wanted to, most of the time. During (seemingly random) school days, we were given short "classes" (maybe 45 minutes a day) that consisted exclusively of arithmetic drills, so that the hospital could meet a standard set by a local education law. Once a day we were given group therapy from interns at the hospital. Sessions were short, and the interns were consistently terrible communicators. Nobody seemed to learn anything from the sessions, and many of the patients were frequent inmates despite the efforts of these poorly-trained therapists. The only break from our collective ennui came in the form of an hourly free session in the courtyard, in which the patients could exercise, play games, socialize, and generally distract themselves from their situation. Patients could engage in whichever provided activities they wanted to during this period; however, patients that refused to engage in an activity at all were considered for an extended stay. This wasnt productive to their recovery at all, because diminished interest in fun activities is just an intrinsic symptom of many depressive and mood disorders and is not a matter of life and death; staying in the crisis unit isnt meant to cure a patients illness, but just to stabilize them so that they arent an active threat to themselves or others. Many patients ended up staying in the hospital for much longer at a time than they were required to by law because the hospital rendered them too unstable to leave, for reasons including not being hungry during mealtime, not feeling engaged by the activities provided, having intellectual disabilities, and complaining to staff about their treatment. If you or anyone in your family finds themselves in need of a crisis unit, do your best to help them or yourself avoid this one. The patient will suffer at best, and be traumatized, robbed by administration, or dead at worst. One note: this is only a review on the crisis unit. The voluntary hospitals psychologists and therapists, especially those involved in Dialectical Behavioral Therapy, are understanding and effective (with exceptions, and you can request a new therapist if yours is incompetent). They have contributed irreplaceable, essential material to my recovery, and I suggest that you look into this hospitals psychologists (especially those in Dialectical Behavioral Therapy!!!) if you think youre in a bad place. Itll help you avoid the hellhole that is the Crisis Unit. :)

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TA

Tasha Miley

I just think its a joke. I was there for about 2 hours before I was even called. I finally got called in and they started asking me questions and asked why I was there. Its complete obvious for help. Thats not even it. In the middle of me talking I got interrupted a lot with questions that where not even of what I was talking about I was getting really annoyed with it. I believe all they wanted to do was stick me on medication. All they kept saying was "medication". I dont even think they diagnosed me with the right thing. I am completely unsatisfied like a total waste of my time. If you want to get help I would not recommend this place. I have never been so rushed to get to a certain point just so at the end they tell me I need medication. I refused to take it and they basically said "oh well without medication its almost impossible to help you". Like no I think this is completely wrong, how can you over look something especially if I am sitting there telling you whats wrong. I started crying because I was overwhelmed with the attacked questions and them not understanding what I was trying to tell them. The psychiatrist got confused and had to keep asking more question that werent even relevant to what I was talking about. Focus on the patient understand the concerns we pay money to come to you for help. If someone wanted medication we would say it not have it potentially thrown in are face without even looking at the overall causes. Sorry for the ramble but they need some serious management adjustments or some "real" people who actually will take the time to understand.

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CA

cassandra better

Seriously !? Smdh. They like NEVER answer the phone !!!!!!! And Im supposed to be a weekly Patient being seen -_-!!!!! And when I went into mental beg. ER they took literally like no lie like 8 hours to see me!! And my son was there!!! And then when they FINALLY called me in they tell me my son cant even go in and then I snapped because hello I BEEN awaiting all this time in front of your face and NOW U tell me that?? ... I had to flip and then they were like ok just leave him in our office -_- super bad man ..at the end I didnt get SHYT of help and the inside where the patients are at is like ..inhumane ...3rd world county type of thing with like 50people laying next to each other in beds side by side .....its so crazy ...........thats the type of shyt that makes ME crazy! Like wtf? How is this even happening .......

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HO

Hoot The Owl

This place is not good for the mentally ill. I was a patient there in the childrens psych ward three times and the conditions were horrible. I was once put in a room with a male two years older than me that came in shackles and I was threatened with rape. At one point I got my hands on many push pins, very useful for a previously depressed and self-harming teen. I had pills that werent mine in my pocket and they never even knew. Once a 9 year old buy was put in the same room as me. Thats a 5 year difference. If I had a disorder that made me violent, he couldve been dead. They put me on meds without telling me what it was and forced us all into our rooms for hours when a girl needed sedatives. Disgusting place.

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OS

Oscar Sanchez

Terrible, 4 horas para atender a mi esposa, en desestabilización bipolar . me prometen que la internarían 12 horas, cosa que no cumplieron, la ENVI ARON en un vehículo y la soltaror en la calle en atuendo hospitalario.Resultado : No lo recomiendo a nadie.

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CM

CM SobI

My dad who is 91 years old checked in and stayed there for about 6 days. Hes diabetic and apparently, they did not inject him any insulin the whole time he was there, his blood sugar was 391 when he came out. He also came out with huge bed sores, so it was obvious they didnt keep him cleaned the entire time he was there. The place is a disaster, it should actually be closed down. I dont have a choice but to give it one star, but thats one star too many

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