Category: | Internist |
Address: | 3659 S Miami Ave, Miami, FL 33133, USA |
Phone: | +1 305-854-8080 |
Rating: | 1 |
DI
Diana Maria Sanabria Diaz
Worst Experience. Even when Dr. Astarita could be good doctor, her process to attend a patient is unacceptable. I scheduled my second appointment with her at 9 am (first available) and I arrived on time to read my blood tests. When I arrived, in the waiting room were few people waiting for their own appointments. I had to leave her office after 6 hr waiting for her because apparently they have a common practice in which they confirm specific time appointments starting at 9 am but the doctor start those after 11 am each morning as she goes to the hospital first, and when she arrived, she starts the medical appointments as the arriving order not as per appointment order, so, if one person have the appointment at 11 but arrived at 6, that person is the first to be attended and this is unacceptable as they confirm dates and specific times per appointment. This kind of situations do not happens in a serious hospital or medical group. You can wait in any place, but never more than 45 mins. On top of that, I signed that date a form to release my medical exams to my PCP, and today, 3 weeks later they have not send anything to my doctor. I called them and they told me they havent prepare anything to send? Why? I specifically asked for them to release on time my information to my PCP as I need to her to read my results and move forward with my treatment (after multiple clots in my lungs)/ Unacceptable.
MA
marta broom
Dr. Astarita is a great Oncologist that I do not want to give up for any reason, trust her with my life, but her staff is the worst. I am sure she is not aware of this, but on my next visit she will be told by me. Her staff represents her in the front, and they do not know what they are doing. It has taken my sister more than 10 telephone calls to get appointments and make sure her insurance covered the services. Now the same thing is happening in order to clear up some test she has to have done. The ladies in the front are rude, act like they are too tired to do the work. Something is terribly wrong and I have seen 2 persons walk out. There are many good Oncologist. Some of us dont have the time to put up with laziness. I am sorry for the Dr. because she is the greatest. I will make sure she is aware of how poorly her patients are being treated before they go in to see her.
RO
Robert Aguirre
Horrible experience. The staff is completely unprofessional and quite frankly probably the worst experience Ive had trying to set up a doctors appointment. If that was the experience on the front end, I cringed at thinking what treatment would be like.