Chelsey Park Health & Rehabilitation

Reviews 5

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Rand Wentworth

My mother is 90 and we needed to find a rehabilitation center after she broke her hip in March 2016. I just read the negative review posted last week and it is clear that this family had a bad experience. I trust that the administrator is addressing the personnel who did not do their jobs properly.I am writing this review because we had a hard time finding reviews for Chelsey Park, and I hope this will help give a balanced perspective on the quality of the center. We were very impressed with both the staff and services at Chelsey Park in Dahlonega. I liked that this center is run by a state-wide non-profit that provides health services rather than a for-profit corporation. The facility is brand new, beautifully designed with views of the mountains- it felt like she was staying in a resort. The staff are real people and super friendly. The place has a friendly, small town culture where every one knows your name. My mother said the nurses were very nice, concientous and professional. She really liked the physical therapy staff and she said that they spent plenty of time with her twice a day to help her recover her mobility. Chelsey Park has a "Main Street" wing where they simulate real-life activities: getting in and out of an actual car, getting out of a soft sofa, and practicing shopping in an market. My mother said that the food was excellent. Charlie is a wonderful chef and is happy to customize the meal for the needs of the patient. They let family visitors have dinner for just $3 per person so I can attest to how good the food is. They did a great job in keeping the room, sheets and facility clean. My mother said that the staff was very responsive whenever she rang the buzzer. She did not like the idea of have a male assistant take her to the bathroom, and they accommodated her wishes. She always had a female assistant help her shower. I was amazed when the staff told me that they get together each morning and pray for the patients - I bet that does not happen in many rehab centers! A couple concerns: They said that they would shower her every other day, and it did not happen that often. My mother says that was partly a problem of timing since she had to be dressed in time for her physical therapy session when the staff arrived to give her a shower. Also, my mother said that the bed was too hard so we brought in a mattress cover from home.

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Gay Ziska

Do not send your loved on to this facility, nor be fooled by the beautiful furnishings and setting. Its a lovely place, and I am sure perfect for some patients that are somewhat self sufficient. However, if you need to have your diaper changed, you can expect to lay in poop for a long time. I just sat back over the past couple of weeks and witnessed the nurse drop the cup that she pours his tube feeding fluid into on the floor and pick it up of the floor and continue to use it. Also, my dad had pooped his pants and the sheets still had poop on them. They just cleaned him up and left. I had to go get a nurse and go ask her if this was normal and "shouldnt the sheets be changed". So they went and got a clean sheet and placed it under him. When we come to visit, his urinal bottle is full and and we have to empty it. The CNAs would say they would be right back, and never return. We knew a week ahead of time that my dad would be discharged on Friday. When we asked who would provide the IV pole and tell us how to perform his feedings (ie., what time, how much, where do we get the food etc.) we were told not to worry. Well, everything fell through the cracks as the discharge person at Chelsea Park no longer works there and this entire process has been so unnecessarily stressful and frustrating for my family that I wouldnt want to wish that place on my worst enemy. Its one oclock in the afternoon right now and he is on his way home. He is scheduled for a feeding at two. If we didnt have our own private CNA I dont suppose he would be eating today. They havent even told us yet when to expect the first nurse visit - hes on his way home and everyone is still trying to figure that out. Its 5:30 and still dont know when the first nurse home visit will be, other than not today. Check the reviews for CareSouth to see how home health care goes.

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Lynn Page

My boyfriends father went from assisted living to a hospital for a week and then on to Chelsey for rehabilitation. The facilities are beautiful. He enjoyed the food and the company of other patients and nurses. The CNAs Jamie and Katie were so compassionate and the charge nurse Vivian was such a huge help when he passed away there. He was 85 and a blood clot took him from us. I highly recommend this facility for those loved ones that thrive on attention, compassion and dedication while making sure he did his physical therapy every day. God bless the people at Chelsey.

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Rona Simmons

Couldnt be happier that I found this facility for my father. Hed been in and out of hospice and bed-ridden for four months. Chelsey Park got him out of bed and into a wheel chair in which he could go outdoors and experience fresh air and sunshine again. A very caring staff dedicated to what they do. You wont find a better place -- and I know, I looked and visited dozens of places.

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Joshua Ensley

my dad has been here a week and just got a bath at 4:30 am. The call light stayed on 5 hours and then was turned off when he needed care. This place is a horror. . The staff are wonderful. There is not enough of them. Even the staff confirms this 2 CNA s per floor and 1 nurse for the entire floor is against the law in any state.

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