Westwood Veterinary Hospital

Reviews 4

DO

Dominee Wyrick

Their standard of care for cats is negligent and dangerous. I spent $1,200 here and my cat nearly died under Dr. Biles care. Dont waste your money at this place, seriously, your pets life depends on you caring enough to get them the care they deserve. My friend, who was in a tight financial spot and essentially homeless, asked me to take care of her cat. When I got him he had a severe flea infestation, which I successfully treated myself. However, he was very anemic because of the fleas, had lost a significant amount of weight, and was very lethargic. Worried for him, I took him to Westwood Veterinary Hospital. The first visit they did blood-work and told me that yes, he was anemic and to give him iron supplements and a special food. I brought up the fact that he had very little appetite and I was told that cats just LOVE the kind of food they were giving me so it shouldnt be a problem. I went back to Westwood Veterinary Hospital a week later because my cat was still lethargic, still losing weight, and barely eating at all. They hospitalize him for three days. During the first two of those days the other veterinary at the practice, Dr. Plunk, was updating me on Louie telling me that he was very fearful for his health, that he thought he had developed fatty liver disease and that it was very serious. (Dr. Plunk seemed to actually care, was informative, and helpful) On the third day Dr. Biles calls me and tells me that my cat is looking better and eating and to pick him up right before they close. I pick him up expecting that after being on an IV for three days and under constant care theres going to be some improvement. When I get there to pick him up (at the time I was told to) the Dr. is already gone and the vet tech, who seems to know nothing about my cats case, is explaining to me that I have to syringe feed him. SYRINGE FEED. This is hours after being told "He is eating." I am sent home with an anti-nausea medication, an anti-bacterial medication (for a flea born disease they couldnt be sure he had), cat food, and a syringe to put in his mouth to feed him. Cost for all of that: $918 I get home and my cat could not even walk. He would not eat at all, not even licking the food. I got him back in worse shape then when I had brought him in. I spent almost a week syringe feeding him multiple times a day, which is literally the most stressful thing Ive ever done. He still wasnt getting better or eating on his own. Money spent at Westwood Veterinary Hospital $1,212 Improvement: Absolutely none I then took him to the Norman Cat Clinic where they actually spent more than five minutes examining him. They told me that he had a fatty liver and was essentially going into liver failure and his other organs were going to start shutting down. They gave me an appetite stimulant, a steroid, two medications to help his liver,and a shot of B12. It was $400. Within two days my cat was eating on his own (with supplemental syringe feedings). Within a week he was eating entirely on his own. And now, two months later hes perfectly fine and healthy. Dont waste your money at this place, seriously, your pets life depends on you caring enough to get them the care they deserve.

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BR

Bryan Opat

I took my dog here for two years and finally chose to move on to another vet. The staff is nice enough, but the quality and price of care I found to be lacking. The vet here advised me two years in a row my dog didnt need his teeth cleaned as part of our annual checkups. Even when I expressed concern that we skipped cleaning his teeth the prior year (first year we came to this place), I was told all is well. This year I chose a new vet who validated my concerns and made me realize I should have sought another opinion sooner. My dog lost several teeth that most likely would have been saved with annual cleanings. It was a frustrating moment as I realized my dog was going to lose more teeth than may have been necessary with proper cleanings and I was also going to be paying more money for an intensive dental cleaning and multiple extractions this year. My dog could have been spared some pain and me some money. In addition, I found the prices here to be very high compared to what I paid at both our old vet in OKC and our new vet in Norman. I walked out spending over $300 without a teeth cleaning last time - that included a routine exam and I believe a year of heart worm medication. There were no procedures or anything else performed at the time. Thats the amount Ive typically paid for annual exam, heart worm meds AND annual dental cleaning at other offices.

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FR

Fred Bidwell

Weve been taking our animals to Westwood for 15+ years. Been slow to wake up to the fact that this is a money making vet and that their treatment recommendations are not conservative or entirely in the best interest of the pets or their families. After this vet recommended the euthanization or leg amputation of a rescue cat, I took the cat to another vet and the cats quality of life was completely restored with a couple of bottles of oral antibiotics. Just had our second bad experience with this vet after giving them another try. The only option the doctor gave was thousands of dollars worth of hospitalization and antibiotics, and he was not able to make an exact diagnosis. At *my* suggestion, we went with simple antibiotics and took our cat to another vet. The doctor at Sooner Vet was able to diagnose the problem as well as finding a large and obvious tumor the doctor at Westwood somehow missed. Instead of thousands of dollars of hospitalization for rehydration, the doctor at Sooner Vet got our cat completely turned around in a week. Exorbitant costs + limited options + unfriendly staff = No more Westwood Vet for us again, ever.

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LM

LMW LMW

Rude. Rude. Rude. I called the clinic to get a little direction or suggestions about an issue with a feral cat that has become family.....I got nothing but rudeness. I know they cant make a diagnosis over the phone, but all I asked for was a suggestion as to what to look for...the lady would not even do that. I asked, "Can you tell me what issues might normally cause the cat to pull out her hair?" Her response, "No."......"You cant tell me ANYTHING to check for?!?!?"......."No." I told her she was CLEARLY not the vet for us and that we would look elsewhere.....she could not have cared less. No way would I take my pets here. *Only reason this place even got one star from me is because it is the minimum required to leave a review.*

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