Category: | Rehabilitation Center |
Address: | 1948 Landstown Centre Way, Virginia Beach, VA 23456, USA |
Phone: | +1 757-821-7500 |
Site: | princessannehealthrehab.com |
Rating: | 4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Michael Riggs
My name is Michael Riggs. I was a recent patient at the Princess Anne Health & Rehabilitation Center in Virginia Beach, VA for about 5 weeks. I had a wonderful experience during my stay. As a result, I would like to commend several people who worked with me that I thought were exceptional . They were Jody McIntyre (PT), Donna Burger (OT) and Chris Mason (CNN). Jody McIntyre is a highly experienced Physical Therapist who specializes in stroke recovery. Although I was assigned other excellent therapists during my stay, Jody went above and beyond the call of duty for me. She was extremely knowledgeable and skilled in working with me. She was “no nonsense” when it came to working with me. Knowing that it was critical that I recover quickly from a triple stroke, Jody took the time to explain to me how critical it was to work hard and work smart. Jody helped me move forward quickly with my recovery and was very thorough in her approach to my treatment. Jody inspired me to relearn how to walk again and truly cared for my wellbeing. If I had to depend on one therapist to get me through this, I would highly recommend Jody for the task. She was always available to me, worked very hard for all of her clients and truly cared for everyone. She is a credit to her profession and simply a great therapist to work with. She is highly respected among her peers for a reason. She inspires excellence wherever she works and truly deserves to be recognized for her efforts. The next person I want to recognize is Donna Burger. She is an Occupational Therapist who brightens the room just by being in it. She is truly a remarkable person. She is always sporting a smile and has a wonderful attitude. Donna is a credit to her profession and also an excellent therapist. Donna is known amongst her peers as “Giggles” because she always giggles. She brings a smile to everyone she meets. Donna was very personable as well being very professional in the execution of her duties. Her approach to Occupational Therapy is fully understanding her client’s home life and instructing the client how to best approach these daily tasks without fall or risk of injury. Donna approaches her job in an energetic and cheerful manner. I always looked forward to working with Donna. She is bright and very industrious. She brings out the best in her clients and more than deserving of employee recognition. The final person I wish to recognize (and certainly not the least) is Chris Mason. Chris does so many things to make your stay at the facility as effortless and care free as possible. During my stay, Chris took a personal interest in my welfare. Every day Chris saw to it that I was well taken care of. Every time I left my room, Chris made sure that my needs were fulfilled. It was if she could read my mind. She made sure that I was clean and well groomed. She made my bed and straightened up my room. She made sure that I received my meals. She waited on me hand and foot and then thanked me for being of service. Not only did provide me with first class service but I witnessed how well she serviced others. Chris simply provided me and others with the best service that was available and was completely selfless in carrying out her duties. Chris is highly deserving of employee recognition (and in my opinion) and is a valuable employee in the service of the people she serves. There is no harder working employee. Overall the employees at this institution were first class and were too numerous to recognize. They all were polite and made sure you were well taken care of. Everyone spoke to you and were truly interested in your welfare. The food was great and you could not ask for a better employee staff. I wholeheartedly recommend Princess Anne Health and Rehabilitation Center to anyone in need of rehabilitation. Thanks again for a great stay!
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diane alley
My 85 yr old mother fell and ended up in rehab for almost 5 weeks. In the beginning when she was totally dependent on help, this place was barely acceptable. As she was able to take care of her own needs, the place was good, not great. It is new and we found it very clean. The therapy staff was great. The rest of the staff was nice enough but I found them to be clueless. They made an appt for my mother to see an orthopedic doctor only the guy does hands not hips. My mom ended up with a DVT and no one noticed until we pointed it out. The family was very involved but it was a struggle to get information and answers. My mom also has mild dementia, no short term memory, and there was no consideration or adjustment in care for her. I give this facility a 2 rating.
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Joy
My mom has been at Princess Anne for a year and a half. Their cleanliness is top notch, in the facility and individual rooms by their excellent housekeeping staff, and in the way the CNAs care for the individual residents and patients. Transition to this type of facility is hard enough on family so its comforting to know that the rehab and nursing staff, the administrator, housekeepers, food service staff as well as the receptionist all listen to you and take the necessary steps to ensure needs and concerns are addressed, and your loved ones are in good hands. I am grateful.
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Dawn Howlin
This is the worst place in the world!! Nursing understaffed as well as unprofessional and incompetent. The CNAs were more qualified than the registered nurses. A nurse actually told my father that the night nurses did not like him in front of me. There was also an evening that there were no nurses on his floor. When I inquired where the nurses were I was told there were none and a few had quit earlier that week. I have a four page documented issues and will be contacting authorities with the problems this facility has.
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Dorothy Boyle
I would like to let people know that this is a great facility! Princess Anne has many wonderful Therapists and also the Activities are outstanding! The Activity games are very thought out and The Activity Department do a wonderful job! They are always looking for new ways to have fun!
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Lilianna Yee
Judith in the admissions department is horrible to deal with. I cant believe that I am calling to find out if they have a bed available for my father in law and I get hung up by this lady in the admissions department. Unacceptable. Not a way to treat customers.
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Noah Caldwell
This is a wonderful new facility. Very professional staff and it comes from the top down. The administrator is very personable and quick to help in any way.
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Akeara Johnson
The Facility is new and has the latest equipment. Staff is very friendly. The Administrator is down to earth and very approachable!
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Tom Fitzgibbons
Beautiful building... Great staff.. Wonderful rehab... Caring nursing staff... I give them an A plus
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Erika Johnson
#1 place for therapy and nursing services. Staff has excellent customer service skills!
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sherrita person
Great customer service. Beautiful facility. Staff usually prompt with care.