Autumn Lake Healthcare at Chestertown
| Category: | Nursing Home |
| Address: | 415 Morgnec Rd, Chestertown, MD 21620, USA |
| Phone: | +1 410-778-1900 |
| Site: | chestertown.autumnlakehc.com |
| Rating: | 2.8 |
Location
Photos 1
Reviews 4
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Billy Gosser
autumn lake is not a place to send your love ones. They do not provide enough staff to care of the eldely. Ive have been there and a man was in the dinning area for two hour and no staff came and checked on him and also when it was feeding time they forgot about him.(he had to be hand fed). They forgot to bring my grandmothers food to one evening that I know of. She pushed the button for 45 minutes and no one came, come to fine out the button wasnt working. Her TV has lines going threw it, you tell someone and they pass the buck. If you ask the nurse to change her , they say thats not my job Ill have to get a aide. Her insilin was suppose to be 40 units and they were only giving her 20 units and then they wonder why her sugar was high. One nurse left her topless sitting in her wheelchair in her room while she went to fine a grown. Dont you think she should have had one before she went to change her. The woman that was in her room with her kick her three times. If my grandmother gets treated like this with family coming and seeing this how do other patients get treated with no one coming to see them. You have two staff members that follow each other everywhere, how are they getting any work done. Eating time there are three staff members to serve food but only one really serves the platters while other basicly watch. DO NOT SEND YOUR LOVE ONES TO THIS PLACE.
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Shy Lee
Terrible place. That residents are always soaking wet. Every time I go in the place smells of urine and feces. I see residents wet and no one attending to them. There is also resident that yell for help and people ignore it. The nurses are not friendly and they are over work for sure. The aides are over worked and will allow people to just sit in there own urine while they go do something else. Everyone is always in there phones. Do not ever let your loved ones go there! they forget to give people food and dont ask if they need anything!!! Terrible place!
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Anonymous
Visited a relative there. Amazing improvement to the nursing home staff and management in the past year! Staff was really helpful and caring and responsive to her and and she loved the therapy. Especially the "pet therapy"visitors! She said that she was going to ask the kitchen for recipes.
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A Private User
Autumn Lake took wonderful care of me while I was recovering from my knee surgery. Thank you to the nurses for the great care, the therapy was wonderful, and the food was great.