Category: | Doctor |
Address: | 812 Indian River Blvd, Edgewater, FL 32132, USA |
Phone: | +1 386-426-1411 |
Site: | kollmermd.com |
Rating: | 3.7 |
TH
Thomas Armitage
When trying to get into see this Dr over an insurance claim, it is very TIMELY! First she needed all my info and then she had to talk to my attorney. Then.... I called back over a week later and she asked me some of the same questions again. I sternly stated that all I wanted to do was to come in and get the OK or the not OK to be released on this accident matter and she stated that yelling was not necessary (I was stern, not yelling) and I said that having to jump thru hoops to get an answer on a silly little appointment was not necessary. She told me then that I should find someone else to handle my matter. I could not even get a phone call.....I kept having to call them and this was over a 4 week period! I guess i should of called every day to remind them. Roxanne, if it took 4 weeks of nothing, what type of attitude should I have called back with? You had an insurance claim pending, now that you have asked me to find another place to go, I will do just that. I hope you dont offer more of your customer base (patients are paying customers) the same option. We had an insurance claim, or health insurance, or even a credit card, but I will take your advice and find another place to go!
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james davis
i must say i was impressed with Dr. Kolmer and his staff. i had heard rumors you had to wait forever to be seen, etc. for me that was not true. i just recently had rotator cuff surgery by dr kolmer and his one pa Don Huggard. They both did an excellent job i can tell so far as a year and a half ago i had had another surgeon do the other side. i am 3 days out and have a fraction of the pain, immobility and miserable index than before. Both PAs are great. they explain everything to you, are on time and are compassionate, especially Don Huggard. the nurses are cherry and smiling as are the front desk personnel like Robin. thumbs up to Dr. Kolmer and staff 6 stars compare that to 1 star at fish hospital I am in health care myself so appreciate good care and pleasant staff
JA
Janet Reisenwitz
Dr. Kollmer performed surgery on my hands for Carpal Tunnel. Small incision. Quick recovery. No more pain. Best surgeon ever! Great nurses and staff were always kind to me. When I moved to Georgia in 2009, they were very helpful in getting my medical records transferred. I also had issues with my back. Long overdue review but forever grateful.
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Jim Leonard
One of the worst I have ever seen. Billed for services I never received. When calling the office they became beligerent and hung up on me. Real hippocrats!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Did I mention this was after sitting in their office for 4 1/2 hours. Wouldnt even give them 1 star but have to to post!
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Melissa Speck
Awful experience! Over 1 &1/2 hour wait when we had an appointment. Doc wasnt even here and secretary kept saying your next, when she kept calling other people prior to my husband. TERRIBLE customer service!!! Never again will we come here!
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Lysette Soures
I love this Orthopedic. He found out about a problem in my Back that nobody saw before at my 73 and he is taking care of it. Nurses are kind and very patient. Thanks