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prodentalcare

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228 S Randall Rd, Elgin, IL 60123, USA


Category: Dentist
Address: 228 S Randall Rd, Elgin, IL 60123, USA
Phone: +1 847-695-8400
Site: brardentistry.com
Rating: 4.4

Location




Photos 1

Reviews 6

HU

Hugo Hernandez

This what the first dental office I went to after I got our of the Marine Corps. It took me 5 years to be able to get insurance, I was nervous going to a dental office because I didnt want to get screwed over with a high bill. I just wanted a routine appointment, just get some X-rays and basic cleaning. Right away they told me my insurance was good, that is been too long that I had some work done on my teeth. That I should get a deep cleaning. I told them how much would that cost me? with your good insurance, youre only looking at a couple hundred for a full deep cleaning. I though thats not bad, sure let get it done. Weeks later I got a called from "Sofi", from the front desk, one of the persons saying how good my insurance was, she told me my insurance didnt cover anything from the procedure that I got done. That I had a $1000.00 balance now!! I was like what the hell!! what ever happened to "the couple hundred dollars" Now Im stuck with the bill and if only their front desk "Sofi and Sonia" would have done their job and run my insurance to make sure what I would be cover, I would never have agreed to the procedure if I had to pay that much amount. Worst customer service, they have told me "Unless you want this to go to collection and prevent you from buying house, make sure to pay us ASAP"!! I feel ripped off like they took advantage of me. They know that I moved to a different state, that it has been more than a year since I last visit them but every time I called them to reduce my bill because it wasnt my fault their front desk employee didnt run my insurance to make sure I would be cover, they still send me "friendly reminders about my upcoming appointment the same day I called them to reduce my bill... It seems like they are just mocking me....


AL

Alisha Senter

I have always dredded going to the dentist and every time I express my fears to the dentists and their staff, they never listen to me. The Pro Dental Care was recommended to me about a year ago and now I refuse to go anywhere else! The staff actually listened to my fears, let everyone in the office know, and each person that interacted with me made sure I was comfortable. Dr, Brar, Dr, Bram and their staff are professional, provide excellent service as well as customer service, they are attentive and impress me each time I visit. I am so glad I found Pro Dental Care!


DE

Deborah Punda

Well nobody loves going to the dentist, but Dr Brar made the experience much much better than what I was imagining. I had to get my two bottom wisdom teeth pulled and the were sideways. It took a while for the process. The whole time I was painless. He was very comforting the whole time. I felt safe while he was working and reassuring me throughout the process. I highly recommend him. I will be going back. I have to tell you that I am a big baby when it comes to the dentist. But now I feel so much better.


SH

Sherrie Enis

I highly reccomend going here for your dentist needs. Very friendly staff. Receptionist Sandy is very friendly. The staff is very nice and professional and do great work. No need to worry about if your insurance is accepted. Very little wait time. They do everything they can to help you.


A

A Private User

Fast, professional, affordable and effective. Great staff and the dentist is really understanding. If you dont have insurance they will work with you to make payments. :)


BA

Ba Pirojboot

I am very pleased with Dr.Rick Brar. He is so passion and taking time to explain things to me. All the staff is also passion, very nice and willing to help.



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