|Address:||29800 Bainbridge Rd, Solon, OH 44139, USA|
|Working:||8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–5PM 8AM–12PM Closed|
I have been going to my PCP at Solon Cleveland Clinic for about 8 years. He is a very professional internist, easy to talk with, very upbeat personality, always prompt for appointments, thorough, quickly puts all my test results and medical information on "My Chart" which I can access on my computer.It is a 50 minute drive each way, but I have confidence in my doctor so wont change. Anytime I need blood tests, ultrasound, MRI, mammogram, etc. it can be done in the same building or at Twinsburg, if I prefer. The doctor answers my questions in person or online.My doctor is also kept aware of my OB-GYN oncology care as all my various Cleveland Clinic records are computerized. If I go to the ER, the triage knows everything necessary about me immediately via the computer. I also took my father to this same doctor for 9 years when Dad was aged 90-98 and both Dad and I always had great confidence in the care he received. My only regret is that the doctor could not visit Dad while he was in nursing care or hospice during his last two months of life and once a patient is admitted to a hospital (e.g. Hillcrest, South Point, Main campus, etc.) the PCP is not there to supervise your care or visit during these scary, stressful times.
Dont want to brag, but my doctor is awesome. She has been taking care of me for years, but recently added years to my mothers life by discovering an illness she may have had for decades upon her first few visits. I love the Solon location of Cleveland Clinic, and drive 40 minutes for each appointment. The lab is fast and the staff are friendly. Being that I have a condition that requires me to have frequent visits and contact, it is great to have a staff of people that care and are professional.
Dr. Brown is awesome. He was a computer programmer and switched careers. Brown has excellent real world experience and a high EQ to go with a his obvious high IQ. I feel very comfortable talking about my concerns and when I ask him questions on My Charts messaging, he always responds quickly with a thorough answer. This is important when you cannot always visit for an appointment. Its critical that your doctor takes time to get to know you and Dr. Brown treats his patients like family.
This review is solely based upon the fact that no matter what you cannot get a direct call made to the doctors office. Cleveland clinics one phone number for all offices is ludicrous. When you need to talk to your doctor or someone to get a prescription refilled, you have to talk to an operator and cannot get transferred to the correct person without a struggle. We love the doctor, but this system just may be enough of a pain in the butt to get us to switch pediatricians.
Worst experience trying to schedule an appointment. They canceled an appointment I had made at 9pm the night before my 8am appointment. I have been on the phone for 30 minutes trying to reschedule and being transferred to about 10 different people just for a basic annual physical. EXTREMELY disappointed with Cleveland Clinics scheduling.
Have not been to the doctor for a while but an hour plus in the waiting room then an hour plus in the office room and Im still sitting here waiting. I thought they forgot about me. I understand its a workmans comp claim but WOW!!!! At least everyone is nice. If you have an appointment for tomorrow I might see you. Best of luck
Walked in late Saturday afternoon, greeted immediately, nice chat with the ladies while checking in; sat down for maybe 4 minutes and was called to a room; waited another 4 minutes for Doc to come in, she was pleasure and thorough; in and out; Not bad at all. Way better than I was expecting. Not complaints.
Trying to call the office is awful. You cant get a direct line to the office, but must instead be transferred through many people. Waiting for someone to pick up the phone takes a lot of time as it seems no one ever answers the phone here. No one likes to be on hold for more than ten minutes.
I always bring something to read in the waiting room but never have a chance to open my magazine. Not a fan of the new check in process but the staff gets you in on time. Very happy with the visits.
They employ a anti vaxxer dr. Daniel neids. He is a danger to the health and safety of our kids.
Pediatrics staff all very friendly