Category: | Dermatologist |
Address: | 2401 Research Blvd #260, Rockville, MD 20850, USA |
Phone: | +1 301-990-6565 |
Site: | skinmatters.net |
Rating: | 1.9 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
JJ
jjayguy23
Rude staff, will gossip and talk behind your back. But, lets call it like it is. The better word is harassment. They dont have manners, and carry a chip on their shoulders. Additionally, will not respond to complaints. I left a call on their mailbox, and they would not reach out to me. So, here goes a bad google review.. Also, the doctor laughed about my concern for acne scaring. I had a significant cystic acne lump on my face, and she thought my worries were funny.... I have several prominent scars from skin damage already. Not cool, and very rude. All I wanted was a cortisone shot to fix my skin. I mean, I guess they want me to go to the Maryland Attorney General or the medical board? We shall see.
AL
Alexander Greenspan
These people were exceptionally unfriendly. I had some trouble paying a bill online, tried to call several times to pay the bill and got redirected to various departments that couldnt help me, offered to take a message and call me back, and then never did. Eventually I ended up getting billed through a collection agency that had no record of any service, so essentially I couldnt pay the bill, and they couldnt stop hassling me about it. Again, called the office to try to pay, and again, was told that I couldnt pay. When I finally got in touch with someone who was qualified to accept payment, she was rude and incompetent. Would recommend anyone over this group.
CH
Christina Conran
They over charged me for months. I had a letter from my insurance company saying my copay was reduced by 10$ and a new card was being issued in the mail. When I showed them the letter, they said they were going to charge me the old co-pay regardless until I got the New card. Then, they would issue me a refund check.When I got the new card, they said they didnt owe me any money even though the new co-pay had been in effect for months.So I had my insurance call them and was the third party on the phone call. They were rude and argued with my insurance company. GDOW finally agreed to issue me a refund check, they never did.
AU
Audrey Talley-Rush
WARNING! NOT SURE IF I WAS THE FIRST TO NOTICE HOW REALLY BAD AND IMPERSONAL THIS DERMATOLOGY PRACTICE IS ... I AM REMINDED ON HOW DOCTORS OF OLD USE TO CARE ABOUT THEIR PATIENTS. THIS IS NOT THE CASE WITH THIS PRACTICE ... IF YOU ENJOY BEING TREATED LIKE A NUMBER THIS IS THE PRACTICE FOR YOU! WHEN I WAS WAITED ON MY ONE OF THE FEMALE DOCTORS, SHE NEVER ASKED ME A SINGLE QUESTION, TOOK A PICTURE OF ME AS I LEFT THE OFFICE AND GAVE ME A PRESCRIPTION FOR A $200 SKIN OINTMENT. THAT DID NOT WORK... SO I FOUND A REAL DERMATOLOGIST THAT CARED AND AM DOING WELL ... THE RASH IS GONE! WELCOME TO CORPORATE MEDICINE.
GE
George Hastings
As an old farm boy who worked under the Oklahoma sun hundreds of hours when younger I have many skin lesions and have seen at least 6 dermatologists over my life. Some have been more professional and more efficient than others. But compared to others Dr. Barnett and his staff have been outstanding... The best of all. This has involved many appointments removing lesions and surgically excising cancers. I trust my life with this clinic. Having worked in health for 45 years now I know what I am talking about. George Pospisil
SU
Suzy T.
I was hesitant to use GWD after reading all the bad reviews, but I had a good experience here. The staff at the front desk was friendly and my wait time was minimal. I saw Lauren Pollicino, she answered all my questions and did not make me feel rushed in any way. I had a biopsy done and was given instructions on after-procedure care. I got a phone call , as promised with my results. I would definitely go back to Lauren again.
JO
Johnny Bravo
Asked the receptionist over the phone if they accepted my insurance. She said yes. I filled out paperwork scheduled an office visit. I came in with the paperwork and my drivers license and insurance card. When I got there to give them the information the person at the desk apologized and said they do not take my insurance and (half heartedly apologized). I left and will never go back there. Morons.
AN
Angie Almidon
Horrible. No one has good manners, they are rude, very disrespectful and unprofessional, wouldnt recommend it at all
RA
Raymond Coyle
This practice is exceptional. I have complete confidence in their providers and have been going to them for years.
CA
Carlos de la Cova
Great doctor and excellent care. Highly recommend it. Professional and comprehensive care.
JO
John David
It healed perfectly, not a mark.
ED
Ed Bell
The best of the best