Kellogg Eye Center

Reviews 6

TO

Tony Walbridge

Our family was very disappointed with Dr.Dewey. My daughter started loosing her vision at age 8. When we first came to visit Dr.Dewey at Kellogg Eye Center her vision was minus 1.5. Childrens myopia runs in my familys list of diseases and I myself at age 14 had the vision of minus 8.75 (its being almost blind). I shared that fact with Dr.Dewey asking if any alternative treatment could be done, any new researches have been done since I was a kid, anything that could prevent my daughter from being blind in 5-6 years. Dr.Dewey answered that nothing could be done, we would come to her once a year for stronger eye-glasses prescription. Thats it! My husband had made another effort to talk to Dewey, he took time off from his work and went to Kellogg Center himself. Dewey was irritated by it, and again she said that nothing could be done at this point... In a year my daughters vision was minus 2.75, then the following year - minus 5 (at age 10!) But it turned out that THERE WAS THE ALTERNATIVE! There is the doctor who works at Kellogg Eye Center and he is practicing Cornea Reshaping Method for more than 20 eyes. This method stops vision loosing and allows the patients to see 20 out of 20 without wearing glasses. The name of the doctor is Dr. Lipson. We found it from the friend of us whose daughter is Dr. Lipsons patient for 8 years. What is the most ridiculous Dewey knows Dr.Lipson and she knows about his treatment (they are colleges) I think it is the crime to watch kids getting blind and do not tell their parents that there is the remedy and not to share the information you know. What kind of doctor is she? Your patients trust you and you think only about how to make money out of their disabilities. Or there is anything else, not the money, behind my daughters story? Please, do not trust Dr.Dewey, there is the way to help your child and to save the vision. Please, make a research for Dr.Lipson and his wonderful technique.

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DI

Diane Hull

My husband was sent to Kellogg Eye Center after emergency surgery at the Us main hospital to suture the puncture wound into his eye. After that literal eye saving surgery, we had to wait 12 hours to discover if the eye would hold pressure or collapse. His second surgery was at the eye center 24 hours after our arrival the first evening. The removal of the destroyed lens and any dirt or puncture material. Surgery was needed from the back of the eye,so not to disrupt the sutures in the front that were placed 12 hours earlier. That was 9 months ago. Tomorrow we head back so he can get a new lens transplanted. Then the next step will be to see if corneal transplant is required due to the jagged scar tissue from the original puncture wound. The technology and doctor expertise is definitely here. We have had to make many trips back and forth to see several different doctors who helped in the two surgeries. At the least, more than a dozen trips. Our experience waiting on doctors hasnt been fun. The office scheduling is sometimes hours late. Even though you are supposedly next in line. We too have waited more than three hours to be seen by a doctor, on more than one occasion. Even though well past the office hours, if you wait patiently, THEY WILL SEE every last patient! (No pun intended!) Its very tedious waiting, we drive 1 1/2 hours one way, so it does take up a whole day. However, the expert care and great success, makes it all worth it in the end.

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JE

Jeff Brun

The facility is renowned, but actual services could use some effort. Appointments are scheduled months in advance and changed a couple of weeks before. Being an alum of UofM, i sometimes wonder why have they not taken any lessons from the universitys Business School on getting efficient? They literally produce printed documents to throw away! Paper? Really? My private practice dentist went high tech and efficient. If nothing has changed, then no paper. At Kellogg, they seem so restrained by the particular rules they developed, that reception "apologizes" while printing the paper, that says "no change", for you to carry to the nurse, so she can throw it away. I had 28 docs after an accident, and after I found out I could get copies of my paperwork, i not only got everything, but scanned it and was able to put it on a "thumb drive". Imagine doctors saying, "well check on that in a couple of weeks, once ypur records are pulled...", and you say "i have copiea of all my MRIs, x-rays, doctors notes, prescriptions, and therapies right here in my pocket." This is the efficiency U of M taught us, but the expanding world class medical campus doesnt seem aware of it. I wonder do visitors judge the rest of U of Ms "world class" designation by hand filed records and paper waste? I really loved U of M and proud to be an Alum...and cringe at what I see.

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AR

Arthur Busch

This brand new clinic has a brand that doesnt match the service. They are disorganized, screw up your records, are indifferent and dont hesitate to lie about who you doctor will be. The doctors are inexperienced with mediocre credentials. They dont guard your privacy. Im a former Prosecutor and life long member of The Flint area. My mom used this clinic as I did. Until UM took over it was competently run. Id descriibe it now as a malpractice case waiting to happen. They concluded my appointment with improper and extremely harmful recommendations all in writing! If I followed these folks suggestion Id be heading to acute care for my heart problem. They never checked my medical records , wrongly noted my meds. Id say a jungle clinic in the Amazon is more organized and competent than Kellogg. My advice is to find another doctor as I did. If you are a snowbird go to Florida. There are great doctors there. They are currently staffing with new doctors to UM who are not particularly credentialed as you would expect from a regional clinic. Id think carefully before going here for care.

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KA

Kathy Maunder

The entire staff at the cornea center and the staff in the cataract surgery center are phenomenal. My father is nearly blind in one eye and was very apprehensive about having cataract surgery on his good eye. Dr. Shtein did a terrific job working with my father; treating the patient, not just treating a medical issue. The surgery went very well and the staff were so very kind, taking great care to keep him comfortable to minimize the tremors he gets from Parkinsons Disease. My father is recovering very well from his surgery. As we left the building after surgery, my very reserved father giggled; he was tickled he could see and identify other buildings nearby. When your father with Parkinsons giggles, you cant help but love all those people who made that giggle happen. Thank you! Thank you as well for putting his plan on paper so that we could refer to that plan to help him prepare and recover from the surgery.

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CH

Chad Dandron

While the staff may be very knowledgable, the office doesnt value your time. After a three hour drive to their location for my 2:30 appt., I was left waiting in their waiting room for over two hours waiting for a doctor before I gave up and left. The office staff (while nice) said that I was next in queue for over an hour; with the time being 4:45PM I knew I wasnt going to have sufficient time with the doctor before they closed at 5:00PM. While sitting in the waiting room I saw a older lady that called a friend of hers that she was supposed to meet for dinner and cancel. She was crying because she wanted to see her but couldnt due to the wait...she was next in "queue" after me so hopefully she made it in before close. This office needs to understand that their clients have things to do outside of their office visit for the day. Personally, my entire day was wasted waiting to talk to a doctor.

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