Kindred Hospital Las Vegas - Flamingo

Reviews 3

MA

Marcie Black

My mom was transferred to this place last night. She knew from 10am yesterday that she was being transferred. That means at some point the hospital notified Kindred that she was coming. My mom was transferred between 8-9pm. When she arrived, there was no bed available, the room was not clean, there was god only knows what on the wall, the drawers had not been wiped out, the bathroom was not clean, the floor had to be swept and mopped. The housekeeper just kept telling my mom to call and complain. I find it very unorganized and unprofessional. This is a healthcare facility and it is absolutely unacceptable in EVERY WAY. My mom is so uncomfortable. She is only supposed to be in this place for a few days and Im hoping this is the case. I really hope this place gets it together or gets shut down. I really cant wait for my mother to get out of this place. If she has to be here for more than a couple days we will be seeking a different facility. -Marcie Black(her daughter)!! UPDATE!!! Apparently it takes an act of congress for patients to get any assistance in this facility. Yesterday I was there visiting my mother and for 13 whole minutes i listened to a helpless patient literally BEG for a nurse to help her. She was wheeling herself in her wheelchair in the hall yelling for a nurse to help her. She needed tissue, water and her pain meds. She eventually started crying and FINALLY a nurse comes and asks her why shes hollering!!! ARE YOU SERIOUS?? Shes obviously in need of assistance. I just spoke to my mother and shes still being treated poorly. She had to go to the nurses station to ask for water and ice because there was no response when she pressed the button to call the nurse. They dont come around often at all. I suppose someone could be deceased for hours before some one discovers it. I have never seen a place so unprofessional. I can hear nurses laughing all the way from the nurses station but they dont respond to the call button. I really feel bad for patients that dont have family that visit or check on them often because Im sure theyre being neglected. I will continue to Update this review as I see fit. Every day I go in there and NOTHING HAS CHANGED, I will express it RIGHT HERE. As far as me posting another review to reflect that my mother was briefly pacified.....NOT GONNA HAPPEN! She was simply moved to a clean room which should have been the case from the beginning. I will continue too come in and check on my mother daily and i will report the things my mother has had to deal with in this place. If enough people do the same hopefully this place will get it together or be SHUT DOWN. Either one will suffice. Marcie Black(Her daughter)!!! UPDATE!!! So because my mom has complained about the service in this place and because Ive posted a review they feel the need to try and intimidate her. My mother had to change the tissue roll in the bathroom herself because they obviously do noting in this place and she explained to the housekeeper that she could not get it back on the roll and he has the audacity to tell my mother that she doesnt need to tell him how to do his job. SOMEBODY NEEDS TO TELL EVERY ONE THERE HOW TO DO THEIR JOBS. This is making me more angry by the day. CHANNEL 13 is on my line first thing in the morning. Im sick of this mess!! Marcie Black(her daughter)!!

FR

frostbite2345

Im really surprised the average rating is 3. This is my list of what I experienced at this hospital while my 96 year old grandfather was a patient. 1. Extremely unclean floors and bathrooms in patients rooms. My shoes would make a sticky sound while I walked in. 2. Waited 15 minutes for someone to answer the call button and that includes the emergency bathroom one. 3. My grandfather wasnt able to make it to the bathroom in time, because the call button wasnt answered. By the time a person came it was too late. Whoever cleaned up the mess put the soiled clothing and bedding in a bag and left it in the bathroom. 3 days later it was still there. I spoke with a staff member who told me it had only been there since that morning (lie). 4. At times meals were just left on a bedside table out of my grandfathers reach. I continually had to request they put it in front of him as hes weak and cant reach too far. 5. Once I witnessed two nurses loudly arguing with each other in front us. It ended when one called the other a b***h and stormed off. 6. I lost count how times I called and left messages to the management departments and received no call backs. Ironically when it came to signing insurance papers they were right on it. 7. The last week my grandfather was here he received a new roommate. When I arrived this man was screaming in agony and begging for pain medication. He said he had been pressing the call button for 20 minutes. I went to the nursing station and explained this man is screaming. A male nurse, reclining in an office chair, admitted it was his patient and he already knew about the screaming patient. I stared blankly before explaining again that this guy is screaming and needed help now. The nurse rolled his eyes and said he was busy and would get to it when he can. I asked if this is what patients should expect from this hospital. The nurse just turned his chair and put his back to me. I do want to point out I did meet some very wonderful nurses and staff and I dont want this negative review to reflect on them. Because of them I give 2 stars instead of 1. A big part of what I witnessed is an extreme lack of staff. The atmosphere feels like a pressure cooker thats about to lose its lid. NOTE TO MANAGEMENT: Hire more people. Your patients and staff deserve better.

EL

Elija Rodgers

I am saddened that Im not the only person that believes Kindred killed their loved one. My fiancés uncle had a quadruple heart attack and a stroke. He miraculously recovered at Sunrise. He was in very good spirits and getting better everyday. He was brought here and then his health began to decline. They made one mistake after the other always giving unjustifiable excuses. Then today they call us to tell us that he needed to go to another hospital without giving a reason even when we pressed them. So we just told them to send him to Sunrise so that they can fix their mistakes. He was in a very bad state when he got there. Sunrise said that he was extremely ill taken care of and that he got a septic infection there. Kindred always tried to keep us in the dark and never told us what was really happening. It was only at sunrise that they told us everything. They took him off the heart monitor two days and he suffered two heart attacks and was left in the room unconscious until they found him. It was unbelievable the stuff Kindred kept away from us. We found out that he was brain dead from Sunrise!! They realized he was going to die under their care so they rushed him out so they wouldnt be to blame. They wouldnt have been able to look us in the eyes when they told us the bad state he was in and was due to them. He was so happy and excited to come home when he left Sunrise. And I repeat Sunrise said that he died due to ill care! Thats all I can say. We had a nurse and a doctor tell us how bad a hospital it was. I can say so much more about this hospital, who have proven that they are lazy and incompetent over and over again. We knew by how the staff moved around that they were extremely bad. DONT BRING YOUR FAMILY HERE! Its not worth it. It was our mistake to leave him there and not petition him to go somewhere else when we realized how bad they were. Dont make the same mistake if youre reading this. He would have survived and been well had he not gone to Kindred. It would have been easier to handle if he had just died by himself. But the fact that it was due to someones negligence makes it so much harder to take.