Raritan Animal Hospital

Reviews 5

RE

Refuse Service

not trying to negate any of the positive reviews, but i did not care for this place at all. most of the veterinarians - with some notable exceptions - are cool people and provide good care, but the business end of this place really sucks. like, really bad. it seemed like every other visit i had to correct one thing or another in the record or the prescription. vets would ask me to call to give them updates and when i did they didnt get the message, even when they put all caps notes in the chart stating that they are expecting a followup call. on the financial end, i knew i was probably being milked for some extra fees, office visits and tests, but it was only after going elsewhere that i found out by how much. my pets condition turned out to be way more common and manageable than i was led to believe by raritan. turns out, i only have to bring him in 1 - 2 times a year. my last visit at the place deteriorated into an argument over a quoted fee for one of the services performed that day. i told them id only pay what i was quoted for that one thing and they tried to confiscate the prescription medicine, which i wasnt even disputing. after telling them i wouldnt be coming back i got a "you cant fire me i quit" letter, along with my pets medical record which was comical in how many mistakes it contained, as well as what the office staff really thought of me personally. like, not just that one visit but past ones as well, presumably because i had noticed the mistakes and asked them to update the record for next time. i thought the record was supposed to be clinical but when i got mine i saw the notes were way more personal in nature, describing the conversation with the owner which, by the way, werent accurate either. now im still getting spam from them, including messages asking me to write a review. thats how on the ball they are. they apparently changed my name in their database to "REFUSE SERVICE" and the messages go "Dear REFUSE SERVICE, Raritan Animal Hospital needs your help!!"

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CE

ceigna T

Weve been taking our various "kids" (cats and dogs) to this clinic for the past 15 years or more and I really love their staff and services. Maybe because weve been going there so long, the front desk usually recognize us as soon as were through the door. Last time, I called and just mentioned my first name and they instantly recognized me. The wait time is sometimes a little longer than Id like, but given how many patients they have, its totally understandable. Their vet techs are always very friendly and sweet to our kids. You can tell they really love animals and thats obviously a plus at a veterinary hospital. Some doctors I like better than others and I only found out recently that you can request to schedule with a doctor of your choice. Ive been trying to do that more frequently but since we only have time after work, its not always possible. Still, its no biggie since even the doctors that arent my favorites are still very nice and patient. That said, the reason for the four instead of five stars is that they do push some optional vaccines and services that arent really needed in some circumstances. So you do need to do some of your own research and homework so you know what to ask and what things are optional. But I do think pet owners should be educated themselves on their pets needs instead of depending solely on doctors. They also very often suggest running tests, even on older animals that are realistically towards the end of life. Having tests done to confirm that they have tumors that you wouldnt consider operating on due to age really doesnt help anything except to line their pockets. The doctors generally agree with me when I bring up quality of life over all these tests - so, again, its important to do some homework on your own.

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MO

Monica Sharma

I have been going to this vet for nearly 15 years, and recommend them without hesitation. The doctors are fabulous and treat us (pets & humans!) like family. It is a large enough practice that if you have an emergency they can always get you in immediately, or you can schedule an appointment with your favorite vet. In the past I had a very ill cat, and the doctors worked collectively to determine the nature of her illness. When my new puppy was diagnosed with demodex mange they helped us through the treatment process and have always been incredibly caring and gentle. Their offices are easy to access (right on Route 27), and they offer convenient hours including evening and Saturday appointments. Most important, whenever I have had an ill pet they have been very understanding and respectful of our family decisions about the animals care, providing us with all the options available with pros and cons, and then letting us make the best decision possible. They have a great deal of equipment and services available on-site, but can also access support and additional services through specialty clinics if necessary. If you are looking for top notch veterinary care from caring staff, then this is the place for you!

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Sheera Stern

I have used Raritan Animal Hospital for twenty-odd years and have been extremely satisfied with their professionalism, knowledge, and compassion. They are meticulous about caring for animals and communicating with owners. Ive learned a great deal from the doctors in the practice. They know when to refer animals for specialized care not offered at Raritan. (Special kudos to Dr. Traurig.) I have always found the front office staff to be professional, patient, and friendly. I had an overwhelmingly enthusiastic lab mix who just loved going there, and they were extremely helpful in settling him; everyone took pains to greet him. Like some other posters, I wish I had medical care as good as my dogs. A number of negative reviews of the practice have been posted. The posters seem to expect trained doctors to do what the owners want them to do, not what standard practice and science dictate. Other posters seem to expect charity care. These comments are not credible. Complaints about long wait times are also not credible. Sometimes emergencies come in. The vets will drop everything to try to save the life of an animal that was hit by a car or suffered another calamity. Expect this at any medical practice.

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JE

Jess Johnson

I am in total awe at this place having any good reviews. My cat seemed to have, what we suspected was a UTI last week, so we brought him in here (the only place with a same day, walk-in availability). The vet was unable to attain a urine sample because my cat urinated in the carrier on the way in..so instead of doing any other testing or waiting on a new urine sample they decided it was a good idea to just inject my cat with a certain antibiotic/pain reliever and charge us $200 and send us on our way. WELL A FEW DAYS LATER, my cat is in obvious pain and is showing the same symptoms he had always had when we originally took him in and began to PISS BLOOD. After speaking with a feline specialist, we were told that the medication they gave my cat was the "WORST POSSIBLE THING THEY COULD HAVE GIVEN HIM" and that his symptoms could be life threatening so we rushed him in to see someone who knows what the hell theyre doing, unlike the people at Raritan Animal Hospital. Do not take your pets to these greedy, arrogant "vets" who lack the proper knowledge to give adequate care to any animal.

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