Alta Mesa Animal Hospital

Reviews 6

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Shakila Kazmi

Despite my reservations after hearing from a few people that the clinic had a poor reputation floating around among some pet owners, I had to take my little 7 week male Chihuahua in and was truly stumped as to why some people had labeled it a "bad clinic" and had tried to warn me away from it! The staff was knowledgeable, accommodating (to the point of letting me, a very stressed pet owner at the time, come in half an hour before closing and being not the slightest bit rude or rushed to get us out) Their main concern was my puppy and making sure he got the care he needed and they gave me a follow up appointment for him at no charge, just to make sure his treatment was working well for him. They were gentle and patient (with both me and my pup, cause going to a vet can be scary!) and took the time to answer all of my questions to my full satisfaction so I understood everything I needed to to take care of my little one. I can not for any reason fathom why anyone would not love this place. Bonus is the prices are reasonable and they have pet plans you can get if thats more your style. They even gave us humans lollipops and a free can of high grade dog food for my little pup who was having some tummy troubles to see if that would help. Again, at no charge. Not to say I didnt have to pay for anything, obviously I did, but everything was discussed and chosen specifically for my pups case and never did I feel forced into paying for something unnecessary like I have at other vets. I highly recommend them. They truly do treat your pet as if it is their own and genuinely care. Excellent establishment!

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Susan W

I have been a client of Alta Mesa Animal Hospital for over a decade now. When I first moved to Arizona, the most important thing to me in finding a Veterinarian was to find an AAHA accredited hospital (the American Animal Hospital Association has extremely high standards). Knowing this about Alta Mesa Animal Hospital made me very confident in choosing them. But, that was just the beginning. Not only are Dr. Jill Patt and Dr. Andrea Swisher highly accomplished Vets, but their warm, caring and compassionate personalities can be hard to find in today’s busy world. In fact, their staff of nurses, front office and boarding personnel all truly put my 4-legged children’s concerns first. It impresses me that their practice doesn’t have a lot of turnover. They always greet me by name and are very welcoming. I feel very comfortable with all of them and completely trust their abilities. There have been situations over the past several years where it has been necessary for them to refer me to a Specialist. Even when that has happened, they follow up to make sure all is well with my “kids”. My brood may have changed a bit over the years, but one thing that hasn’t is my confidence in Alta Mesa. So many times, people only write reviews to criticize but I believe that it’s even more important to praise when you find something you like. Alta Mesa Animal Hospital has become like family to me and I think my 7 cats and 1 dog would agree!

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Denielle McClure

I am so disappointed. My poor son who only needed to have one vaccine updated ended up walking out of there for over $100.00 and is just shell shocked. Its just such a bummer that they dont tell you up front that you have to have a Doctors exam every time you have to update a vaccination and that for a single vaccine you are looking at spending about $80.00...OUCH! Considering we were just there in the previous months for her examination, its crazy to have to spend the money on another examination for the vaccine..... And even when I called to ask questions as to why he wasnt explained this, the answer was that all vaccines are always given with a doctor exam except for Bordetella even if an examination was done last month. It would be nice if this was part of their protocol when they call to schedule these...it would save their clients from being surprised at this cost as I am. I listened to the voicemail on his cellphone and it just says the vaccine is overdue and to call and schedule an appointment to update this......again....not indicating that an exam would have to be done for the vaccine......just such a bummer as this was a very nice hospital and we felt so comfortable being there....and they are so nice...just expensive.

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Edward Stamsek

Took my sick dog there Saturday.  She has been going there her whole life. Not eating or drinking.  They took blood and She had a fever. Sent me home with no medications. They said it was probably valley fever and she would be fine.  Called me Monday to bring my dog back becuase I was told they didnt draw enough blood. Dog died Tuesday. She was only 7 years old. Called and told them. Went there to drop her off for cremation. Doctor told me the lab didnt pick up all the blood. They then told my mother in law they gave it to the lab and they did something to it......They then told my wife she could have gone to the animal ER but would of been expensive so they did not recommended it. I dont think that should have been their choice. The doctor made it sound like she was going to be ok.......now I am out a very loyal and best friend and my 3 year olds favorite dog because a thorough examine was not conducted. Of Dr. Pat or Dr. Swisher were their I believe the outcome would be different

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A Private User

We only took our dog there twice and that was plenty. They tried everyway possible to get the bill as high as they could. The second visit to their office (which was only a week after the first visit) the tech said they needed to run several blood tests. I told her if she would just flip back about 2 pages in the file she would see those tests had been run only a few days prior... I also witnessed the same thing with other patients. While I was in the waiting room waiting to be seen, an elderly lady came in & checked in with the front desk. The receptionist pulled up her dogs chart and said "I see its time for your dog to have his vaccinations". The elderly lady told her "I dont have my dog vaccinated here so I dont know how you would know that." Dont take your dog here, its a ripoff.

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Jenifer Finkbeiner

I have 3 cats. I had to bring AJ in as an emergency. He had a blockage in his urianary track. They were wonderful and helpful! when he needed a special surgery they referred me to a wonderful place in Gold Canyon.Yes, it took another test. BUT they found the problem quickly and worked on saving me money. Did the surgery and he has been healthy ever since.{ 4 Years} He is 15 yrs young and active. My other cat Sache had lost a lot of weight quickly. One blood test and Alta Mesa found the problem. His thyroid. One pill and he is active,happy and weighs 12 lbs. When my finances changed the Vet and office people worked with me. You cant please everyone. They have made my cats and I very happy. Thank You!

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