Concept Dentistry

5675 26th Ave S #116, Fargo, ND 58104, USA

Category:	Dental Clinic
Address:	5675 26th Ave S #116, Fargo, ND 58104, USA
Phone:	+1 701-532-2500
Site:	myconceptdentistry.com
Rating:	4.4
Working:	8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM 8AM–1PM Closed Closed

Location

Photos 14

Reviews 14

Danielle H

Most people can live with having some anxiety about going to the dentist. For those with dental phobia, however, the thought of a dental visit is terrifying. They may be so frightened, in fact, that theyll do just about anything to avoid a dental appointment. A phobia is an intense, unreasonable fear. People can fear a specific activity, object or situation. People with dental phobia often put off routine care for years or even decades. To avoid it, theyll put up with gum infections (periodontal disease), pain, or even broken and unsightly teeth. 8 years I have gone without seeing a dentist for this phobia. Today I went into Concept Dentistry, the receptionist and dental hygienist were incredible, they walked through everything with me and made feel as comfortable as could be. Than came the good ol Dentist, also the CEO of the company, who bargened with my phobia. After requesting to make the least amount appointments due to my intense anxiety, I was told I could do so, BUT I had to meet him half way. I couldnt make an appointment and cancel it because that means he cant make an appointment for someone else (aka no money in his pocket). I had canceled twice, due to reasons Mr CEO didnt even ask but assumed it was because of my phobia.(Now everything was canceled 24 hours in advance) I was told that I needed to see how good this appointment was to ease my phobia, man if only it was that easy. That if someone made an appointment at my buisness and canceled that I would know how he felt. You are right Mr CEO I do know how you feel, I know that people have lives and they cancel, two, three times...however many times, my CUSTOMER SERVICE NEVER FAILS THEM OR THEIR FEELINGS EVER!!! WITHOUT THEM YOU WOULD HAVE NO BUSINESS. So with that said, phobias, anxiety and my absolute fear of dentist did not subside with you, it only got worse, and added yet another bad taste in my mouth with your disrespect to my feelings. Your foul language you used throughout the appointment was unprofessional and did not come off "cool." I wouldnt recommend your office to anyone. For someone who asked me not to cancel an appointment that was MINE, you sure did have a lot of openings to get in....maybe Im not the only who feels this way, but I hope I am the last. You cannot undermine someones fear ever, I will not meet you half way because I dont have to, my insurance and MY wallet pays, you sit back amd provide a service, if I would even call it that.

austin pennick

The dentist, as for most, is not something I get overly excited about going to. The second I stepped into Concept Dentistry I instantly felt at ease and my guard was down. With a very modern office that has amazing technologies and a dental team that was friendly and knowledgeable it made me feel very comfortable. My perception of the dentist was upgraded which was hard to do. I appreciated their honest feedback on the work that I needed to have done, it felt like a partnership and I was excited to work together. Im definitely an advocate for this local business and I recommend that everyone get the same experience I had.

Allen Grindstaff

They are very nice and helpful. They are very knowledgeable and they explain everything they do in detail. The building inside is very clean and up to date. I would definitely recommend Concept Dental.

Southarin Khounchaleun

I go to the office thats in Valley City, I like going to them for any dental issues. Theyre really good at what they do and the staff is awesome!

jeff mccormack

Just set up my first appointment here, fantastic customer service thus far. Will bump up to 5 once I have the appointment and all goes well.

Jim Boulger

What a great up to date and modern practice!! The owners care and it makes the experience so much better!!! Would totally recommend!!

Chris Bastian

Fast and friendly! Went above the call of duty to get me fixed up before my summer vacation! Many thanks!

Becky Mitzel

My 10 year old said she felt so "accepted". Amazing staff!! Personal!

Lori Steinbrink

Great atmosphere! Talented hygienists! Clean, modern facility