Professional VisionCare

Reviews 6

HI

Hildegarde Brunsworth-Hood

Our son experienced difficulty with study habits throughout school experience and was prescribed glasses at age 10 by a different eye doctor. Prescription was so strong that he would not wear glasses. Teachers at school gave up insisting he wear them. We called the eye doctor- he offered no helpful suggestions other than to have our son get a book of mazes, and work them to exercise his eyes. Seven years later, after taking SATs and ACTs and only being able to finish a little over half of each test, we knew something had to be wrong. Our son went to a very good school, and was articulate. He can be idioticat times (if you think your kids are perfect, youre wrong) but we knew it had to be a processing issue- we just didnt know what the problem was. At The Solution Center, Dr. Burns tested our son MUCH more thoroughly than the first eye doctor had done. There were tests we had not known existed. For the first time, we could see for ourselves (on a computer screen) the severe disparity between his eyes tracking patterns. Dr. Burns prescribed glasses AND vision therapy, which my son enjoyed. Vision therapy wasnt covered by insurance and was VERY expensive, but worth every penny. No regrets. The first pair of glasses was temporary- one of the lenses was only half the strength, because the difference in the way each eye was tracking was so dramatic that had he been given full prescription strength glasses, our son would have been nauseated and dizzy. This is how he felt over seven years earlier. I had never witnessed my son smile while reading. His SAT and ACT scores improved enough to qualify him for colleges that would not have considered him had they only seen the first test scores. I WISH other offices and doctors were so driven to make each experience personalized and thorough. My sons academic experience would have been MUCH better if we had taken him to Dr. Burns first. About three years ago, I noticed my own vision was not what it should be. It was tiring to read for any reasonable length of time. Id been wearing glasses for about seven years, but things were worse. Dr. Burns gave me an exam and found that I suffered from the same eye issue as my son. I was so impressed with Dr. Burns and with the Solution Center that I insisted my husband see this team as well. As to the two negative reviews: I agree that sometimes the staff appears perfuntory. The place runs like a well-oiled machine. This can be frustrating- I too have felt a lack of empathy at times. The staff must do things systematically and move on. There are so many people who come to this office and the reason is that the doctors are thorough, and the result is better eye care. The staff is trained in a specific way, and while someone may have been new and seemed inept, this is absolutely not the norm. If anyone seems snooty or brusque, it probably is not the intent. My ONLY personal gripe is that the frames are so expensive. There does not appear to be any attempt to provide a variety of price options. I now wear prescription sunglasses when I am outside, without fail. Im 48 and this practice helps prevent glaucoma. The staff strongly encourages prescription sunglasses, for good reason. It seems like a luxury to many- it certainly seemed frivolous to me at first. I honestly thought it was just an excuse to make more money. Im very glad I invested in sunglasses, though. When Im driving or working in the yard, I see beautifully and do not squint. Less tension in the face makes a big difference, and if Im preventing blindness, thats great. I would highly recommend Professional VisionCare and The Solution Center, especially if you notice your child avoids studying, hates reading aloud. Children make fun of kids who struggle to do what seems easy for everybody else. Behavioral issues arise. Years of this can truly have a detrimental effect on a child. If your child is a candidate for vision therapy, she may fight the process if she is very young. This is because its actually a physically demanding, redundant activity. Stick with it.

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NI

Nick Konves

Had a horrible experience. When I was called back, the female did not know how to work the eye machine and had to ask for help. I told the doctor and she said, "She is new, she isnt supposed to be by herself yet. Sorry about that." The doctor was the only part of my experience that was decent. Then after my exam, they made me wait 30 minutes before I could talk with someone about glasses and contacts. They charged me 180 dollars to fit the contacts (which consisted of me putting them in and her looking at them) and forgot to schedule my follow up appointment when I was leaving. They were totally unorganized. Not what I expected out of an eye doctor. I wont be going back. The prices seemed to be more than my old eye doctor. Even though it is a longer drive, I will be going back to him.

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MI

Mia Evans

I had a bad experience at this office. No one introduced themselves. I was answering questions for someone that I thought was my doctor and didnt even realize it until later when the real doctor appeared, The associate staff that checked me out was snippy to me, I wanted extended wear contacts and was not given that option, I can not see the same doctor for my follow-up fittings because he is not available for over 3 months but was not told that in the beginning. I would not recommend this office to any of my friends. It seems like just a "Big Business" that is not caring or friendly, wanting to get as many patients in there as possible.

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LI

Lizbeth Kelley

I have been a patient of Professional Vision Care for over 25 years. The doctors are superb and I would completely trust any of them with my vision health. I took advantage of their Vision Therapy years ago, which helped to train my eyes to work more efficiently together; the results were phenomenal and continue today. They have a doctor on call at all times during off hours and whenever we have had eye injury emergencies the on call doctor met us at their office within minutes! I would recommend Professional Vision Care to anyone looking for the absolute best eye doctors available. I would not go to anyone else, bar none.

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DA

David Veppert

I first visited Professionalvision care during a designer show. I was impressed with the number and quality of frames at the show. The personel were friendly and helpful in making sure I got what I was looking for. I had my first eye visit with Dr. Johnson and was surprised at how extensive the exam was. I havent ever had that extensive of an eye exam in all the years I have had eye exams. Dr. Johnson and the staff were friendly and explained what each test was and answered all my questions. I would recommend Professionalvision care to anyone.

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CI

Cindy York-Sorg

The staff at Professional VisionCare are all just super. I had a very early Saturday morning appointment and even at such an early hour, everyone was upbeat and enthusiastic and made my visit so pleasant. Dr. Bradley Johnson is just super and does a great job explaining everything he does during his exam. And Liz who helped me pick out my new frames was so helpful. I couldnt have found the best frames for my face in the price range I was looking for without her expert assistance.

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