VCA Chancellor Animal Hospital

Reviews 11

GE

Genia Coefield Carter

I would like to take a moment and thank Mrs Cyndi Vera. We had taken our wonderful loving kookie jo to the office because she was not herself.. she had given birth to 3 beautiful pups 3 days prior to visit.. i thought it was just the pups taking all her energy, and was just plain warn out... but something just wasnt sitting right with me about her condition.. she wasnt herself at alllll... and it worried me.. she starting getting really really skinny and looking awful. so we called around and found this hospital.. the doc looked at her and said she could have another pup and a few other issue going on.. but it was going to cost us something large we didnt have at the moment.. which put me in soooo much pain to my heart... Mrs. Cyndi came in and told us about another hospital that might help, she had called ahead and told them we were on our way over.. needless to say our kookie was in bad bad shape.. wasnt going to make it.. everyone just knew it was time for her to go... but thanks to Mrs Cyndi and Dr Kensik @ Lees Hill they saved our Kookie Jo and she is one healthy lil girl now... and the pups are now 5months old and have forever homes and doing wonderful... i cant thank Mrs. Cyndi enough from the bottom of our hearts... She saved my lil girl... I know this is suppose to be about Chancellor Animal Hospital.. but this is more or less how wonderful of a staff this place has.. the place is filled with caring people who try to do the best job they can to help others.. and that is what Mrs. Cyndi has done.. We have been back recently with our wonderful cat Zaphera Bella.. whom the doc just loved and Zaphera didnt mind her doing her job.. thank you again to all the wonderful staff ...

---

IB

ibjessd

I will be transferring to another practice after my experience with VCA Chancellor. They are extremely pushy when it comes to recommending expensive services and medications and do not appreciate it when you question the necessity of it or ask for a less expensive alternative. Instead of being helpful and understanding, they instead make you feel guilty and continue to pressure you into their recommendations. Not only that, making a request for something as simple as a copy of your animals records is a whole ordeal that you have to continuously follow-up on to make sure it gets done. It is like pulling teeth to get what I need for my dog while they try to squeeze every penny out of me that they can and that is unacceptable. (Like trying to charge me for a separate exam for a heartworm test when my dog is due for her annual check-up next month. The new practice we will be going to offered to do the annual check-up plus the heartworm test and her vaccinations in one visit, something that VCA did not offer even when asked. Like I said, they will try to squeeze all the money from you that they can). There are some staff members there who are excellent however there are twice as many who are either rude, incompetent, or both. It was not worth staying.

---

CH

Christy Parthenakis

If I could give 0 I would. Took dog in for an emergency because our actual vet was too far and this was our original vet. They didnt do what was needed. Charged over $500 for almost nothing and sent us to the animal hospital because they were closing. The animal hospital charged less for the overnight stay, services, and monitoring. We actually had her spayed for less at our new vet. Thank goodness we switched all three of our animals and are blessed with an amazing vet who truly cares about the welfare and finances of their families.

---

A

A Private User

RUDE WHEN YOU CONTACT THEM! I called just to get a Rabies shot and they want to charge 30 dollars for the Shot and 59 dollars for the visit. After I state Im not paying that much just to have a Rabies shot they were wanted to tell me Im a horrible pet owner and that its the STANDARD Price and she hung up the phone. RUDE

---

CH

ChristinaLin73

Most amazing vet ever! Took our rabbit in for a sick visit. From the staff, to the nurse, to the doctor they were all amazing! They call to check on your animal several times and even sent a card. Best Veterinarian office I have ever been too!

---

A

A Private User

I called in to get my cat declawed after having called a list of 7 or 8 other clinics, and this one was over twice the price of every other animal clinic! Maybe theyve got a good staff, but paying double isnt worth it!

---

SA

Sarah Hader

Mixed feelings. I ran in with my dying kitten in my arms. They immediately took him to the back, and attempt to revive him. However it didnt work. And now I have an almost $300 bill from them...

---

KR

Krista Henry

Always welcomed with smiling faces. They definitely make you feel like family ♡

---

TO

Tom Principato

These are caring people Dr Thompson helped my lab Max for many years now.

---

LE

Leigh Lazenby

Best group ever to take care of my fur babies!! Thank you VCA

---

SH

Sharen Smithers

Your pets are in good ✋ thay want to go all the Time

---

---