Category: | Physical Therapy Clinic |
Address: | 5211 W Broad St Suite #101, Richmond, VA 23230, USA |
Phone: | +1 804-288-3025 |
Site: | alliancephysicaltherapyva.com |
Rating: | 4.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–3PM Closed Closed |
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Adrienne Gaines
The best!! I cant begin to express the appreciation and respect I have for Alliance. Because of a previous bad experience with a physical therapy facility many years ago, I was very apprehensive about having to start physical therapy for my total knee replacement. I initially met Matt Burress, my therapist, at the Colonial Heights office. I got a positive and reassuring feeling the day I started my first session. After a few weeks I was informed that Matt would be going to the Richmond facility, which was a 35-40 minute drive from where I lived. I was so impressed by the professionalism and knowledge and encouragement that Matt provided in this short period of time, I knew I was following him despite the lengthy drive. My physical therapy was also mental therapy thanks to Matt. Whenever I gave up on myself or my progress..Matt never did. Matt encouraged me through the pain and tears to keep physically and mentally strong to help achieve the goals of having the ability to utilize my knee to the fullest of its capacity. His knowledge of the corrective exercises and stretches is remarkable. You can rely on him to "get it done" or as he would say, "no worries", "you got this". I didnt feel like just a "client" or a number. I felt like "we" were working together to get "me" better. What a feeling. Believe me when I say, I can tend to be quite a handful and stubborn. Matt never let that get to him, he continually encouraged me to strive for accomplishment, even when I wanted to give up. Any question i ever had was always answered fully. I was also impressed at the fact Matt would explain my exercise and then explain how it related to my improvement. Every single session was growth and improvement. It started as soon as I walked in the door and was greeted by Lisa (awesome sauce!). They made me feel like everything was going to be okay..and it was. My therapy ended and I am amazed with my results. As I walked out at the end of my last session, I walked to my car and cried, thanking God for a blessing he had given me with Matt and Lisa. The definition for "alliance" is: "a union or association formed for mutual benefit" and i felt like that everytime i walked in that door and when i left. And I must say, the new receptionist (Pearla)fits right in, she has only been there a few weeks and has embraced the positive and caring disposition that Matt and Lisa have. I recommend this office hands down. Kudos to you all!!!! And yes Matt & Lisa you are both right...I GOT THIS!
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Matt T
From the moment I walked in the door at Alliance Physical Therapy on Broad Street, I was greeted with smiles and enthusiasm from the office manager Lisa and my physical therapist Matt. They both went out of their way to make sure I was comfortable. I sustained a major knee injury resulting in me not being able to move, bend, or use it and if I tried or accidentally did, there was a lot of pain. Matt and I started from what seemed the most miniscule tasks at first and then gradually worked our way up to more challenging exercises. I always asked “why are we doing this” in reference to each exercise and he responded very kindly with an extremely professional and clinical reason, then broke it down into layman’s terms for me, which also helped me learn what was going on inside my knee. Matt’s famous words are, “Just let me know”, meaning he is not forcing anyone to do anything. He is more simply “encouraging” us to move forward in our physical therapy recovery which meant a lot to me and a lot of the other people I have seen here with Matt. He asks how things are going with the injury as soon as I get there, (pain? pain level?), and also asks how things are going in my life which made it a professional but also somewhat personal relationship which was also very helpful for me because I have been in PT with a wrist injury before. I was not able to regain full range of motion so I wasn’t expecting too much out of it for my knee. I gradually saw the progression with my knee and was so impressed with all of the knowledge Matt had shared with me. Overall I give Alliance Physical Therapy, Matt and Lisa a full 5 star rating with absolutely no hesitation. I have not only gone from crutches, a knee brace and not being able to walk, stand, bend, squat or virtually anything to now being able to all of these things with no difficulty. If you sustain an injury to any part of your body and need physical therapy, please take my word for it as someone who has seen a lot of injuries. Call Alliance Physical Therapy and ask for Matt. I’m so please with the results. Thanks Alliance!
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suzyn kelley
Although I am from out of town and my prescription was from a doctor in Miami, the office staff made my appointment as easy and efficient as if I was a neighbor. I was greeted very warmly and never had to wait to see my therapist. My therapist, Matt Burress was courteous and communicative. He balanced hands-on techniques with educating me to new ways of movement, giving me a more accurate mind-body awareness and understanding of the root causes of my problem. I appreciated how attentive Mr. Burress was to my musculature and not only focussing on my skeletal condition and that he did some research to look into the precursors of my condition, (decades with a Harrington Rod and fusion); he offered a very positive and balanced approach for me to work with beyond our sessions together that I continue on my own. My goal was to gain greater mobility in the cervical spine and to understand better why my neck had become so inflexible and Matt was able to help me achieve this understanding and work toward greater flexibility right away. In four sessions we were both amazed at the improvement in my range of motion. Matt was able to describe exactly what was going on and reassure me that I could do these exercises without further detriment or pain. Although I still suffer some pain when turning my head, especially after sitting for any length of time, my understanding of the pain is different and I now know that I have ways to work with it to ameliorate it naturally so that I am not relying on anti-inflammatories alone. I am less afraid of the sharp pains and that makes a big difference in my day to day life! I could not be more grateful to Matt Burress and the staff of Alliance Physical Therapy. Thank you!
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David Rachal III
Being a fitness expert with an undergraduate degree in Recreational Therapy, I can say without a doubt that entire staff at Alliance understands the art and science of caring for people. After experiencing the loss of normal activities of daily living, the staff made feel comfortable and confident that they were going to do exactly what was necessary to return me back to health. I appreciate the little things they demonstrated including warm greetings upon arrival, genuine conversations about my well-being, and even doing some of the exercises with me (thanks Mattie). Its also wonderful that my wife receives the same level of treatment from the entire team. Having been discharged from Alliance brought about mixed feelings as although I was happy to return to health, I am really going to miss the entire staff including Pearla. LOL. Thank you Dr. Camden, Matt, Derrick, CJ, Nate, Rob, and Rebecca for superb care and support. Best!