Category: | Dentist |
Address: | 2321 E Capitol Dr, Milwaukee, WI 53211, USA |
Phone: | +1 414-332-7700 |
Site: | shorewooddental.net |
Rating: | 4.2 |
Working: | 9AM–6PM 10AM–2PM 9AM–6PM 10AM–2PM 9AM–2PM 9AM–2PM Closed |
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Deepa Desai
The receptionist and doctor were surely good and welcoming, but ambience is not what you go to a doctor for. Being an international student, and new to this country, I had made it clear that I want to get the dental check up and treatment done for my son only to the extent of insurance coverage. Two of my sons teeth were extracted, promissing me that they are covered under my insurance. After extraction I was told at the reception that 50% of extraction cost is covered, when they actually charged my card for more than 50% of the extraction cost. Only after persistent and repeated inquiries, I was told that it is not covered! Only one of the extracted tooth was given back to us, which makes me believe that the diagnosis was faulty, and only one of his tooth needed to be extracted! I was told to get dental checkup done. Appointments were given for my treatment and I was told that due to systems problem, my bill has overshot by $40. I paid the money without complaining. They made mistake of not raising the claim with my insurance provider in timely manner and kept giving me appointment for my sons treatment/ cleanup and overshot the bill beyond my insurance coverage! I paid $460 in total in spite of having cover of $2000 in total for both of us. They did a faulty fixture of space maintainer for my 9 year old son, to maintain gap due to extraction of two teeth.The bridge came off within 4 hours of treatment while my son was having dinner! I pointed out to them that they have wrongly raised a claimed of $39 towards intra-oral radiographic image of my son, which was paid by my insurance provider. They used the radiographic image provided by Dr. Peter Colosimos office to do the dignosis and no radiographic image for my son was taken at Shorewood Dental LLC! No intimation was given to me about my overdues or balances when the treatments were over and insurance cover expired on May 31, 2015. Suddenly after 3 months they send me a bill og $179, which shows dues for my treatment of $110, which has been already paid to them by my dental insurance provider! They arbitrarily charged $69 as overdue charges and demanded payment before Oct 2, 2015. I was told that the account will be sent to collector! I will be happy to bring their faulty billing systems to light by moving to small claims court and giving all the proofs of their faulty bills! Absolutely not recommended! Unskilled assistants! They suck your cheek and tongue with suction pump rather than the water out of your mouth. It did not happen just once, but multiple times with me as well as my 9 year old son! The equipments/ devices fail suddenly in the middle of treatment. They give you appointments and make you wait for over an hour, and only after you ask them how much more time do we need to wait, they tell you "can you please come on another day?" How much more bad experience can you get from a doctor in two months? Check the review of Eliza Fairhild too! You dont pay to a doctor for the smiles and welcome but for ethical treatment and billing!
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Adam Vohar
So I went about 4ish years without dental work or check-up which just destroyed my teeth. One day my buddy referred me here so I called knowing I wasnt expecting to enjoy my experience or getting anything done as before I had never had a good dental experience even for just a basic cleaning. Well I came in for my check up and x-rays etc. And to my surprise was way different than any dentist I had ever been too. Was greeted with a happy friendly smiling receptionist followed shortly by assistant and dr. Not an angry disgruntled person behind a closed safety window. Then as I started going through my experience and finding out Ill be coming back a good 4 to 5 more times in next couple months I expected the worst being in pain and discomfort during and after the work, time and cost of it all also. Shorewood dental worked well with me even without having dental insurance helping to make it all affordable for me. Also as far as the work....KY teeth are looking and feeling exceptional, from decaying away toto looking like fresh solid healthy teeth. I had almost no discomfort during any of the work and for the first time ever I left and after the numb went away I remained painfree and if anything wasnt filed or formed quite just right theyd fit me in on the spot to get it all worked out and fixed up nice. I expected the whole ordeal to be unpleasant and unworthy the time discomfort etc. But I was wrong, great people, excellent care in their work, doing best to keep you comfortable and making the time to get your teeth/mouth healthy clean and looking phenomenal. Thanks again to the wonderful crew over at Shorewood dental hopefully Ill only have to see you for more paste n those cleanings!!
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Paj Muas
Dr. Teri Wei is by far the BEST dentist I have had. Prior to coming to her, I had such a horrific experience with another dentist down the road - lets just say this other dentists office was above "North Shore Bank" across the street from Shorewood HS. Dr. Wei fully explains to you in detail about what will need to be done and gives her professional opinion on whether it is "needed" or not. She gives you the best care and carefully listens to your concerns. You feel like youre her "friend" more than her "patient". Shes funny, caring, and open. Always wanting the best for her patients, she goes above and beyond to make things work if she is aware of your situation. (She also has a great staff as well which resemble and reflect her own professionalism). I highly recommend her without reservation!
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Amelia Lynn
It took me four years to find Shorewood Dental since I moved here from California. Dr. Wei is the best dentist I have found. She is warm and was the first dentist who knew what I wanted because she took the time to consult with me. She provides high quality work and is quick for those who have dental anxiety. Her assistant is welcoming and creates a relaxing environment for the patients. She makes the dental experience feel like a spa. I especially liked the memory foam pillow I was given to use. I came in to order a new partial because previous dentists did not educate me about other alternatives that cost about the same as a partial. I got a crown and bridge. I am grateful to Shorewood Dental because I can smile again. I give this dentist 5 stars.
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Jamisue Kidd
Brought my 4 year old son here for his first dental appointment. I held back for some time on taking him to the dentist because he is autistic and i was afraid on how he would handle the bright lights and noises.. The whole team went above and beyond for my son! They even gave him sun glasses so the light wasnt as bright! They talked with my son about his teeth and now he is obsessed with brushing his teeth! Even after his appointment they watched him while I had my teeth cleaned and played with him while he was running around the building bouncing off the walls with excitement on how fun the dentist is. All of the ladies there are beyond amazing and they really make it a family place to go to! I would HIGHLY recommend to everyone!