Veterinary Center for Birds & Exotics

Reviews 13

BE

BeachLoverGirl

The Veterinary Center for Birds & Exotics is the best Veterinary I ever went too! I wish I found it sooner, I been there for almost 3 years! The reception Angela and the Staff are very loving people and are very caring! The waiting room is relaxing when you walk in with all the beautiful statues, their are exotic parrots in the waiting room Eclectus Parrot and a African Grey keeping us company when we wait. The exam rooms are spotless when you walk in, knowing the rooms are sterilize to prevent the spread of infection to one animal to another and knowing our Birds & Exotics are safe from any of the microorganisms in or on the environment to prevent the spread of infection gives me relieve! Dr. Hess... what can I say I love her the first day I met her! Dr. Hess lets me know before the exam what she is going to do and why! Dr. Hess does the exam and the blood work right in front of you and my birds are always calm when I am in the room with them! I love it when Dr. Hess and the Vet Techs pays close attention to my parrots if they have any signs of stress, Dr. Hess will give my birds a break to rest... she is very gentle with the Birds and Exotics! Dr. Hess and the Staff also uses a Bovie Pen to do the nails less stressful and its much quieter on the birds and exotics then using a grinder! Dr. Hess and Dr. Ravich literally treated my DYH Amazon Parrot in 5 days required treatment twice a day of medications for Lead Poison, my Amazon stayed at the Center 5 days, I dropped my Amazon Parrot off in the mornings and picked up my Amazon Parrot at nights to take him home! In 5 days of treatment my Amazon is lead free thanks to Dr. Hess and Dr. Ravich I cant thank them enough! I highly Recommend The Veterinary Center for Birds & Exotics! They have updated equipment and the most important thing you will leave there is the best Medical Care for your Birds & Exotics and a lot of Information about the care of your animal!

---

SC

Scott Friend

Ive been bringing my guinea pigs to Dr. Hess for over 11 years. Recently, my nearly seven-year old guinea pig became ill, and was diagnosed with four concurrent health conditions, any single one of which could have been potentially fatal if left untreated. With the help of Dr. Hess and the phenomenal staff at the Exotics center, my guinea pig is now fully recovered. Her heart disease is being monitored and controlled with medication, and the other three issues have all gone away completely. Much of the credit for this has to go to vet tech Peggy Nardone, who spent several hours feeding and caring for my sick guinea pig over the span of an entire week. Id take care of the pig each night, and Id drop her off during the day so I could go to work. Without the fantastic care provided by everyone at the Exotics center, my guinea pig surely would have died. This was just one of the many positive experiences Ive had as a client. Dr. Hess has a great philosophy regarding medication, and is always cautious not to overprescribe treatments that arent necessary and could cause more harm than good. The facility is state of the art, and the x-ray machine is designed specifically for small animals, so the resolution of the images produced is much greater than youd get if took your small animal to a regular dog & cat vet for x-rays. Theres an in-house lab for analyzing samples, and scheduled ultrasound is available, although only on certain days of the week. Unscheduled sonograms may be available for emergencies, but Ive never had the need for this. However, the equipment is on-site. Anything that cant be analyzed or prescribed in-house can be sent out to an affiliate lab, pharmacy, or hospital. I live in close proximity to the Exotics center, but many other people travel great distances to obtain the best care available for their furry and feathered friends. Its definitely worth it.

---

ER

Erin M

I take all three of my ferrets here! Ive seen both Dr. Thielen and Dr. Britton; both extremely knowledgable and friendly. The entire staff, the receptionists, assistants, and doctors are super friendly and helpful. They make sure the cost of the exam and any tests are okay for you before they run them- which I love because Ive gone to vets where they say they need to run all these tests, dont mention a price, and then hit you with the bill after theyve already done them. Dr. Thielen and Dr. Britton offer great tips and answer all of my questions no matter how long the appointment takes. I travel 45 minutes from Rockland and it is definitely worth it. I highly recommend taking your exotic pet here!

---

KA

Kate Bonnem

I really loved it. My pet Guinea pig wasnt acting normal so I took her there and they said that she had a small breast tumor. The doctor showed it to me and said I could feel it, I was scared and they said to make her better they could do a small surgery that could make her live a full life. Anyway I was very impressed with all of the knowledge and I really trust them to make my Guinea pig all better

---

AD

Adria Cianciulli

Its a shame that this vet would not allow us to buy food that our pet needed simply because "they hadnt seen" the pet in a year. This is food, not medicine. We go out of our way to bring our exotic pet to this vet, have spent over a thousand dollars with them and they refuse to sell us food without seeing our pet first. What a scam, will NEVER go there again. They have lost our business for life.

---

AL

Alan Merenstein

Had a problem with my parrot Friday night and I called the emergency number, 10 mins later Dr Britton called and made us feel great that Pepe should be ok. The doctor told us to call in morning to see if Pepe can be seen. Dr. Marino examined Pepe and said he is fine. Dr. Hesss staff and doctors are so wonderful. I would recommend this practice to anyone.

---

XM

xMorningShadowx

This place is extremely expensive and they didnt help my pet, but instead made him worse. I would not recommend this place. After I went through all their treatments, and my pet got worse they didnt even call later on to ask how hes doing. They got my money and completely ignored.

---

A

A Private User

This clinic is fantastic. Dr. Hess and her staff provide the highest quality care. I would highly recommend any bird or exotic pet owner take their pet to the Center even if they have to travel a bit. Its well worth the time.

---

JO

Jose Ortiz

The staff and doctors are very friendly and knolegeable. They treated my pet as if he was their own pet and they give everyone all the apropiate attention.

---

NI

Nicole Olsen

This place is the best. They truly care about you and your pet. The whole staff is extremely friendly and caring. I highly recommend this place!!

---

DE

Derrick Timberland

This is an exceptional business. Treatment of my pet was very professional and thorough. I very much appreciated the follow up calls at home.

---

WE

Wesley Robinson

I called and they said they were 24/7 and I came with an emergency and got there with my pet and it said on a sign it was only open til 7pm

---

SI

Sindy Fernandez

Dr. Thielen did a great job with my bunny female. She is friendly and kind person and I can feel comfortable with her job. :)

---

---