Category: | Dermatologist |
Address: | 901 Stewart Ave #201, Garden City, NY 11530, USA |
Phone: | +1 516-227-3376 |
Site: | gardencityderm.com |
Rating: | 2.3 |
Working: | 9AM–7PM 8AM–6PM 8AM–7PM 8AM–6PM 8AM–5PM 8AM–1:20PM Closed |
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Tammy Holloway
Let me start by saying I was late due to heavy traffic on the Southern State Parkway. When I arrived, no one greeted me. I signed in. I was called to the desk and told I would need to wait as another patient was scheduled. Fine, understand or. As I waited, I was very disappointed in the lack of professionalism from the front desk staff. One woman was practically yelling into the phone trying to get a document faxed to her. The reception dealing with me nearly yelled out that my card was declined when in fact, they charged my account. I confirmed that fact in front of her as I was on the phone with the bank who said that was not the case. Then I was that I could not be seen. When I mentioned that she charged me, she turned to another person and said, "Well, now I have another problem." Things happen. I get it, but this organization needs some customer service training. I wish I could give lower than one star.
JO
John Tsikitas
This office is no longer the same . The biger it gets the more they suck! I call to speak with someone everytime and all I get is a voice mail and never get a return call to tell me if they fixed the problem or not. I have changed doctors now I go to a place in glen cove.
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Louis Lorenzo
I had actually already seen 6 dermatologists elsewhere and was getting married in 3 months. I had terrible acne.The Doc and staff helped me out and I was clear for my wedding! They were great. Lots of staff to help take care of you. Lots of samples.No complaints at all!