Fine & Park LLC

Reviews 10

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Kat Richard

Dr. OHara was fabulous. My lenses had to be ordered twice and they are still unacceptable. The first time I was blamed and the second time I was met with a rude, extremely unprofessional and sexist owner. First it was the transition lenses, then it was the progressive and transition lenses. The progressive bifocals were labeled. There is numbering, lettering, and +/- signs on the lenses that can be seen by the naked I. And by someone looking at me while Im wearing them! The 2nd time I had to go back it was Michael who helped me. I told him I was very unhappy b/c this was the second pair of lenses and they were wrong again. As I was explaining the problems, he kept interrupting me. The first time was to tell me that all progressives have markings on them. I replied that I have never had markings on any of the past 12 progressive lenses I have had and that progressives are meant to be invisible. He raised his voice and retorted "Oh so now you know better than me, this while he was walking away from me and continuing with his very loud nasty talk to me. When he returned with my glasses from the UV machine they were dark. I told him that they had never gotten anywhere near that dark and asked why. He continued his rant about how long he had worked in the Industry and how he knew more than me about glasses and bifocals. At that point I was so offended and repulsed by his behavior that I very calmly told him that I was not going to go down that path with him and engage in such a negative nonproductive interaction. I also asked him to walk away and not to speak to me again. Yes, it was that bad. While I was speaking with the receptionist in order to get my prescriptions He came back to me. This time yelling about the bifocal markings and with a book. Again, I calmly told him that I was not interested in engaging with him any further and he needed disengage and walk away because his manner was unprofessional and rude and that I was getting my prescriptions and leaving. He took a couple of steps away, turned back to me and said "I understand, I have 4 sisters!" I stopped and stared at him waiting for him to either walk away or who knows what. I finally spoke, saying "I dont know what you mean by you understand, you have 4 sisters but Im sure I could guess. However I had no desire to engage with such a rude, unprofessional, and obviously sexist jerk and that he needed to get away from me before things escalated. He finally left. I was livid but I took my prescriptions, thanked the receptionist and left. I am still furious. I have paid almost $600 plus insurance and I still have flawed glasses and no contacts. Although I would recommend Dr. OHara, I would not recommend Fine and Park to anyone. No business that thinks this type of behavior is acceptable deserves to be in business. I take care of my eyes, as anyone blessed with the gift of vision should. I spend at least $1000 a year on my vision, not including insurance. I expect, as everyone should, my glasses and contacts to be perfect. Expecting anything more than a hostile staff and a disgraceful owner from Fine and Park is a setup for disappointment and a waste of money.

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Marcuse Pfeifer

I have been going to Fine and Park for many years. I have always felt that everyone I deal with there is more than accommodating and nice. I was surprised in my first several appointments how thorough the examinations were. I had never had that kind of treatment before. I think eyeglasses are very expensive, unnecessarily so. 60 Minutes had a program showing that almost all eyeglass frames are made by one company in Italy. There is no competition. This is not the problem of Fine and Park, but of course it is a well kept secret. However, I have always found beautiful frames at Park and Fine and will continue going there. Recently I was diagnosed with dry eyes. I saw Dr. OHara today and had a very fine hour or so with her while she tested my tear ducts and tear chemistry. I felt I was in expert hands and would gladly recommend this business and these doctors to my friends and family. Marcuse (Cusie) Pfeifer

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Sherry Enger-Gottschalk

We (my husband and I) have been clients for many years and wouldnt consider going to anyone else for our eye care & eyeglasses. Everyone has treated us with the upmost professionalism, expertise, kindness, and helpfulness. We have not experienced any problems with our eyeglasses, but have been reassured if there are any problems with the glasses, to please return with them and they would be taken care of...for the life of the glasses. We highly recommend Fine & Park for all your eye care & eye needs.

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Theresa Sullivan

New to the practice, I got an appointment quickly. The business space is large and neat and the staff is most friendly. My appointed optician was friendly and caring. Theres a wide selection of frames, and I received my progressive lenses quickly. I like that the business is online, always ready for communication to back up the intiail visit with them.

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Anne Norvilla

We have always received good care and attention during check-ups. Both my husband and I are very pleased with the Doctors, as well as the office staff, and the office itself is really nice with a great selection of good quality frames to choose!

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Avid Flosser

This was my first ever visit to an optician. I have no prior experience at other opticians. As a business owner myself, I would have to say their customer service is somewhere between excellent and exceptionally excellent. :)

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A Private User

The doctors and staff are very friendly, patient and helpful. They give thorough eye exams and eyeglass fittings. Ive been going to them for 20 years and have always been pleased with their quality service.

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A Private User

Practice emphasizes personalized attention, high quality service and product. Owners make extra effort to assure complete satisfaction. Staff is very well trained and competent.

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A Private User

Excellent care. Replaced my lens with no trouble. Everything explained as we went along. I would recommend them to everyone

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A Private User

Excellent firm that I have know for many many years. Conscientious and though test and evaluations. Its all about trust.

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