LensCrafters

Reviews 7

RO

Roland Schwartz

Im not one to add a review of near anything, but I would like to post my thoughts on the skills and services of Lance N Brown, an optometrist at the Lenscrafters in the Hudson Valley Mall in Kingston, NY (Store #869). Twice now, Mr Brown has been able to fix a mis-framed pair of eye-glasses efficiently and with great skill, delivering both comfort and exact style, in a way I had not thought possible. During my last visit, despite being the only optometrist available at the time, and not even buying a pair of frames at the store(!), Lance gave me prompt, personal, and exceptional service. Ive been to frame stores across NYC and beyond but I will always make a point to visit this Lenscrafters because the level of service -- both in quality and in pleasantness of experience -- has been exceptional, and worth noting. Its rare to find someone who knows their craft so well, even more rare that they are kind, patient, and selfless with their time. I recommend this store, and in particular Lance Brown, very highly.

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CU

Curtis Sirkoch

Bringing my prescription into this LensCrafters got me the best pair of glasses Ive ever owned. The employees cared deeply about their quality of work and the satisfaction of their customers. Im am not one to typically review stores, but the quality of service I received from Lance Brown merits public appreciation. The perfectly calibrated pair of specs I left the store with can only be attributed to the skill and patience of Lance. By simply being his customer, I learned the value of matching work ethic, skill, and passion for ones profession. I had no idea what a well-fitted pair of glasses felt like before he provided me a truly EYE OPENING pair and would recommend this store to anyone with any need of vision correction.

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OD

Odette Silvestre

Horrible. I went there so many times trying to work it out. First, I try glasses on and the fit perfect. After they put my prescription on the glasses, the glasses are loose and they tell me that they cant make the glasses tighter because my prescription makes the lenses thicker. . . Even though I PAID EXTRA to have thin lenses. Then they misplaced my contatcs order like three times and one of contacts I cant see well. Now Iam stuck with glasses that fall of my face and contacts that work in one eye and not the other one. OH and I madd $500+

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A

A Private User

Beware of unscrupulous business practices. The salesperson conned my daughter into getting a photo of her retinas... Cost $40 which is not covered by insurance and she was led to believe she was paying a copay...she is only 18 and does not need a questionable test to screen for high blood pressure, diabetes, and glaucoma. So unethical! The worst part is the eye doctor did not address her eye concerns. We will never trust lenscrafters with our eyes ever again.

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A

A Private User

Lenscrafters in Hudson Valley Mall, counts with excellent customer service. For many years they have help me always with great spirits. I will like to mention Mr. Lance Brown, he has amazing patience, kindness and gentleness. I appreciate his politeness. I order my frames and lenses. He was extremely careful in taking the measurements for my new glasses. Thank you so much Mr. Brown.

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JO

Jody Smith

Good service but if youre a guy looking for any fashionable frames other than ray ban look elsewhere.

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GR

Gregghead 5000

Dr. McKinney is an amazing optometrist; the Lenscrafters store, however, is very expensive.

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