Long Island City Veterinary Center

Reviews 4

JE

Jenna Mast

I had the worst experience ever at LIC VETS. We brought them both of our healthy shibas, one just a puppy. They insisted she stay overnight for her routine spay. Fine. We brought her back right away because she was really throat-y and sounded congested. We thought she was allergic to pain meds. They attributed it to her immune system being down and didnt look into other options. After MONTHS, thousands of dollars, and serious emotional distress, we finally got an answer at Blue Pearl, where it says on paper, that this condition was caused by the anesthesia. LIC sent us to Blue Pearl for more tests because they couldnt figure it out. Other causes of her condition are things she doesnt have....she never had reflux before and she is from a very reputable breeder where not a single one of the dogs has ever had this potentially hereditary condition. Like, hm....okay, one doctor says this on her discharge papers: "After tests, Dr. Chavkin found fluid within the rostral nasal cavities that occurs during anesthesia because animals can experience reflux of stomach acid into the nose and throat while under anesthesia. The acid causes significant inflammation, and ultimately results in scar tissue that obstructs the nasopharynx. The fact that Willoughbys clinical signs developed immediately following anesthesia, is highly suggestive of this condition and the CT and nasopharyngoscopy further support the diagnosis." to which our uncaring doctor at LIC responded, "It was made clear to us that this condition can happen from vomiting/reflux episodes, hereditary predisposition, or reflux during anesthesia. That being said, even if it was secondary to anesthesia this is not something that could have been foreseen or avoided." REALLY?? Because all the doctors at AMC said if she would have been positioned properly, this wouldnt have happened. Or maybe it would be cool to have a doctor that would notice a dog choking on its own stomach acid during surgery????? Blue Pearl then couldnt do the surgery because it was too advanced, so they sent us to AMC where two doctors were needed to perform her surgery. We were told our dog will never be 100%. They said all of these cases were caused by anesthesia- improper positioning, sphincter opening, and basically no one catching that stomach acid got stuck in her mouth/nose when she was under and then got stuck in her nasal cavities and burned so much over so long that her nose was 100% blocked. They couldnt open her nose up to the 6mm they needed, it only went to 3mm. Shes going to need special care for the rest of her life and shes not even 1 year old. I know LIC VETS didnt intentionally screw up my dog. I know it wasnt on purpose, but thats why they have malpractice insurance that they refused to use. If they cared about their clients (pets) they would take ownership for their mistakes. I took my dog in for a routine spay and 15k later, still have a sick dog that will never be able to eat hard food, chew on toys, be outside in the summer, and need continuous vet care her entire life, etc,. I suggest you stay far away from these people and choose a vet that truly cares about your pets.

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RA

Rachel Tao

DO NOT BRING YOUR RABBIT HERE I waited over two years to write this review as I want to make it objective and not allow my anger and agony get in the way. LIC Vet might be excellent at treating dogs and cats, “might be” as I can’t comment on that. But it is definitely not qualified for treating rabbits and they should NOT advertise so online. The truth is, as we found out after, a veterinarian license allows the vet to treat any animals but really is the experience that matters the most. Our rabbit had chronicle bladder issues and we had got him treated at a vet specialized in treating exotic animals. One day my husband found the rabbit acting weird however our regular vet was closed in the period of time due to some facility issue. My husband brought the rabbit to LIC Vet, Dr. Manning examined him, give him fluid treatment (supposed to be) and some medicine to bring home, assured my husband there’s no major concern. However our rabbit DIED in the very night, with BLOOD everywhere in his cage. I know my rabbit was not in a great place when my husband brought him in but I strongly believe he wouldn’t die in such a horrible way if he got the right treatment. The ironic part is, we didn’t even get a chance to give him the medicine Dr. Manning prescribed. LIC Vet and Dr. Manning had absolutely zero clue how to treat exotic animals. We didn’t go back to LIC Vet to argue with them because nothing could bring our precious long time pet back, whatever they say would only add more pain on us. LIC Vet, please stop advertising on treating exotic animals, leave the responsibility to the specialists. To everyone with an exotic pet, this is a piece of advice from the bottom of my heart, please bring your loved ones to the qualified vets. I was out of the country when my rabbit died, couldn’t find an earlier flight to come back, that was the longest two days in my life by far. my husband has blamed himself for bringing the rabbit to LIC Vet ever since. Over 2 years later, the pain hasn’t gone away, and never will.

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DA

Dan Shin

I was a long-time customer at City Vet (since 2009), back when it was owned and run by the nice female vet, who retired a few years ago and sold it to the current management. The new vets at City Vet have not been able to capture why I was so satisfied with City Vet in the past. Ive now had experiences with THREE different vets there, and each time, they always seem annoyed/offended when I ask for further explanation about their recommended treatments for my pet. They also didnt bother asking about my pets background, lifestyle, etc. to try to rule out if any tests might not be necessary. For example, my pet is INDOORS only and never goes out. They never asked about that, but wanted my pet to get a parasite test. Recently, I finally gathered the resolve to go and check out LIC Vet. Wow, the experience was night & day compared to City Vet. During my appointment, Dr. Freda asked me all sorts of questions -- questions that none of the vets at City Vet bothered asking. Sure enough, she discovered that my pet is indoors-only, so she ruled out the need for a parasite-test at that time. She told me she was trying to SAVE me MONEY. This is not something that I felt the vets at City Vet ever did. Anyways, happy that Ive found a new neighborhood vet for my pet that takes the time and effort to really get to know him.

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EV

Eva Oginar

We have had great experiences with LIC Veterinary Center! We first took our dog, Cassie, there because within a month of adopting her, we realized she had developed a rash on her neck. We were able to get an appointment within a day or two of calling. When we arrived Cassie seemed nervous, as Im sure most dogs do, but the staff there was great with her. They calmed her down and made her feel so comfortable that she actually tugs me towards the entrance every time I walk her past the office now. Furthermore, although we went in because of the rash, Dr. Manning walked us through general preventative care for Cassie, and made sure that we were set up with Heartworm pills and flea and tick guard for her. As for the rash, they cured of that within a week or so, and didnt even charge us for the follow-up appointment. My husband and I (and I think Cassie, too) highly recommend LIC Vetererinary Center!

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