Category: | Animal Hospital |
Address: | 321 E 52nd St, New York, NY 10022, USA |
Phone: | +1 212-751-5176 |
Site: | eastsideanimalhospital.com |
Rating: | 3.6 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–2PM Closed |
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Jay Kugler
Firstly, my dog died over one year ago and they still have not sending me emails. I sent an email to have East Side Animal Hospital to stop but I guess they are just very insensitive. Secondly, my dog was fine until he had his teeth cleaned, one week later he started to vomit and was soon diagnosed with an abdominal mass. This was after getting his physical clearance for teeth cleaning and anesthesia the week before. His physical was less than exemplary: I had to tell the vet that she never even checked his ears. Thirdly, they push their food, give antibiotics at a drop of a hat. They are so awful, I went back to Long Island when my dog was vomiting because they refused to see him after he vomited 6 times in a row with blood.Since it was a Sunday they thought they could just blame it on the heat outside ..my apartment is air conditioned! Protect your dog and never go there, if you do you have been warned!
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A Private User
I have NEVER written a review for anything but I am so disappointed with East Side I felt compelled to write a review. I had not had bad experiences before and really like Dr. Patillo whom I believe actually cares about the animals, but I took my 6-month old , 5 lb puppy in for spay surgery this morning at 8:30 am and i kept calling for an update on the surgery b/c no one called me like they promised. I could not feed her the night before and in the morning so my pup was starving and thirsty. It is now 5:16pm and THEY STILL HAVE NOT SEEN HER and have left her in a cage on the floor. My sister had to go and check on her b/c I was getting worried and she was completely lethargic. COMPLETELY INEXCUSABLE. If they were not going to see her until this afternoon, they should have just told me to bring her in the afternoon.
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Ann Palmer
I have lived in this neighborhood many years and have been familiar with Dr. Manning and ESAH for almost as long. I trust Dr. Manning and this facility with my cats, one of whom was seen by him today. In the past at other facilities in Manhattan I have had unpleasant experiences with veterinarians, particularly very new ones. THIS HAS NEVER HAPPENED HERE. In addition, a few years ago several people found a canary on the sidewalk, perilously close to a crowded street fair. We were able to get the canary into a box and then take him to East Side (on a Sat. afternoon). They took the canary in, without charge, and later told me that one of the vets adopted him and took him home. We are fortunate to have Dr. Manning etal in the neighborhood.
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Mark Wade
Our family are long time clients/patients of Dr. Manning and his staff. We wouldnt go anywhere else. Both the office here on the East Side and the new office in LIC have the highest standards. What we like about Dr. Manning is that he is calm, knowledgeable, and caring. The staff is always accommodating for the many times when (more often than not) we need to come in without an appointment. We have moved many times around the City, but we have always stayed with ESAH (and the new facility LIC) and his staff - and wont be changing now that we are in Gramercy Park. If there was a 5+ rating we would give it.
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Tania Firrigno
As a first time client I could not be happier -from start to finish a pleasant experience! Super clean and modern. NO unnecessary wait time. The vet tech completed a very thorough profile on our Frenchie and asked me all sorts of questions. Dr. Manning was great. Amazing "bedside manners", patient and very thorough. I asked more questions than I probably should have but got reasonable answers that made sense to me. Eddie did not get anything that wasnt necessary, quite the contrary. I feel our dog is in excellent hands with Dr. Manning and we are considering having Eddie neutered by him.
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Stacy Patrick
DR. Manning is a great veterinarian! He saved the life of my teacup Pomeranian I will always bring my dogs to him I bought her at a fancy uptown pet store When we got her home she was extremely sick. I brought her to Dr. Manning who is very experienced with small breed dogs She had to stay there a few days and the vet assistant was so caring he stayed by her side all night long every night! She got the best care and is a healthy lovely dog today He is also an amazing vet for cats and large dogs I recommend him 100% and am so thankful to have found him
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Dona Leeds
I was so pleased that I had a good experience, as this is the first puppy Ive ever adopted. I made the appointment a few days before my appointment date and was taken on time. Dr. Hammer was the vet and she was very thorough and answered all of my questions. I was like a first time mom and went with a list of questions. She was friendly and answered everything I asked including writing everything down for me. The receptionist was helpful and friendly. I have already praised East Side Animal Hospital to some of my neighbors who own dogs.
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Kelly Fink
Ive been taking my dogs to East Side Animal Hospital for more than 10 years and I trust the vets there implicitly. They know my dog, Lucy, and the rest of my family so well. Its a real neighborhood place. Lucy has a lot of health issues and the vets at East Side Animal are really on top of her medications and the myriad of issues that come with caring for a dog like mine. They consult with specialists and often each other to come up with the best course of action for Lucy. I would highly recommend them to anyone.
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A Private User
I brought my pet here on a recommendation from the breeder and from the first day, Dr. Dipolo was extremely caring and helpful with out dog. However, many times I have considered switching vets because the front desk staff is so rude that it is always a hassle to have to deal with them. I dont feel I need to go through that type of treatment, after all, I am the client. If any of the doctors are reading this, I would seriously recommend that you hire new people to attend to your customers or else I will change vets.
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Lorraine Stundis
would never take my dog to this place!! You wait a long time. I had to bring my puppy because she was sick and under warranty from a U.E.S pet store. I did not get the test she needed because the x-ray ldid not show any problem. I know that she had to have a more expensive procedure. It was not done. the worst part? The six dogs lined up in the hall in dog bags!! crying and scared. Have know Idea where the doggie day care is, there is no room for one! Maybe in the hallway in a bag????
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Luz Abatelli
The East Side Animal Hospital is the only one I will use when I get my next pet. They are caring. experienced,and sensitive. They cared for my maltese, illness after illness, with knowledge and sympathy. They are not so overly confident that they wont recommend a specialist if it is called for. My dog eventually saw every doctor and each was professional and loving. The receptionists are helpful, cheerful and especially patient. This IS the place to bring your pet!!