Specialty Clinic of Austin

Reviews 14

FR

Frank Barnes

Experts recommend interviewing prospective providers before starting therapy, especially if you are looking for a specific type of treatment. Useful questions include: ¶What kind of trainings have you done, and with whom? ¶What professional associations do you belong to? (If you’re looking for a C.B.T. therapist, for instance, ask whether the therapist belongs to the Association for Behavioral and Cognitive Therapies, where most top C.B.T. researchers are members.) ¶What do you do to keep up on the research for treating my condition? ¶How do you know that what you do in treatment works? ¶Do you consider yourself and your approach eclectic? (Therapists who subscribe to an eclectic approach are less likely to adhere to evidence-based treatments.) ¶What manuals do you use? ¶What data can you show me about your own outcomes? “A clinician who can’t tell you how many patients get well isn’t going to care that much if you get well,” said Dr. Waller. - - - - - - - - - - - - - Wish I had asked ANY of these questions before seeing Kinoti! Not only cold and remote and aloof, he really doesnt seem to know what hes doing, or even understand the basics of psychiatry. Booo!

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Anna Nim

Kinoti comes off real cold BUT he has given me a lot of time to rant. For a mostly straight prescription office, I was a bit surprised for the attention. I did sorta feel I was being judged for mental competency. I can not focus, but then they dont want to give a stimulant because of my Anxiety-well..some of the anxiety is from lack of focus affecting my work performance! Also, giving me an anti-depressant just made me slow and sad. Many $$ visits later I am moving towards what I wanted in the first place. They give prescriptions so very, very carefully it costs too much money to keep going in. I ended up having gaps in medication because I cant go back in over and over (and miss work) for never ending follow-ups. I guess it keeps them out of court, but I am in my 40s. Not my first rodeo with medication! Treat me like a adult! Considering finding another doctor to avoid the merry-go-round. (Regarding the sexual assault client below. If it as she says..what a a**)

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Bryan Forester

It took them a month to make a first appointment, which isnt terrible, but frustrating when all you need is a prescription. Then their payment system wasnt working so I had to reschedule for 2 weeks later, and then they wouldnt answer their phone during business hours or return my calls left on their voice system. After my appointment they wouldnt return my pharmacists calls either so I still dont have the important prescription yet that Ive needed for a month and a half. The doctors that I met with were nice, but the level of customer service from the staff is abysmal. I would strongly encourage them to address customer service issues and for prospective customers to find other options.

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ashley ataxia

I would give this place -5 stars if I could. I came here after an assault left me with crippling depression and anxiety. The guy I saw, Dennis Kinoti, told me I had to report the assault to the police in order for him to treat me. He said so many disgusting, misogynistic things to me that it made me sick.According to him, the assault was my fault. He also refused to prescribe me medication because i am a mariuana smoker and told me I needed to go to drug rehab. There was absolutely no sensitivity or compassion here. This place is a joke. I went here forhelp and walked out feeling totally victimized.

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Steve Johnston

After seeing Dr. Sweet two times he appears competent, compassionate and attentive; his diagnosis met our expectations. The last visit he was patient with us but noticeably rushed away when it was time for us to leave. His office staffs competence is questionable and on our first appointment they didnt open the office doors until 20 minutes after our appointment time and only after another patient knocked on the doors and asked them to open. While we were waiting we could hear the staff behind doors conversing and laughing. Dr. Sweet didnt have a credible explanation for the delay.

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Gisele Vidal

I have spoken with Kara a few times. Im new to Austin so I just called places til I found someone. She is extremely kind and understanding and she addresses my concerns and ideas as if they were her own. I appreciate the time she takes. The only reason a 4 star is because I have waited very long a few times, I understand doctors can be stressed for time and what not but it would have been nice to have a heads up. Besides that totally recommend

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Donna Cleveland

I have been going for years. Never had an issue... Very surprised by reviews.. Dr. Sweet has been there every step of the way! He is nothing like the Doctors that has been assigned to me in the past..He is a good listener...Very good customer service front desk..when I call..calls returned on time...also no issues with call-in prescriptions ..called back in a timely manner to confirm...

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Tray da Klown

Dr. Sweet is fine, but I have NEVER experienced an office staff that is ruder or less helpful. It is amazing that with all of these reviews and certainly with actual in-person complaints that they must receive, this staff is still in existence! Staff can make or break a patients experience with a medical professional and it is almost not worth dealing with these people to see Dr. Sweet.

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Matt Hanna

I was told I would have to submit to random drug tests in order to be a patient. Ive never been asked to do this by any other psychiatrist or doctor. When I was sent an appointment reminder, it was for the wrong time. I asked for my copay to be refunded, and it took more than two weeks to get my money back. There are better psychiatric clinics in Austin, so please avoid this place!

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Zach Falkenbury

I have been seeing Dennis Kinoti for over a year now at this clinic, and I am very grateful for it. Im not sure where these other commenters are coming from, calling him cold and uncaring, because in my experience, nothing could be further from the truth. He has been nothing but helpful and compassionate to me through my struggles, and were it not for him, I dont know where Id be.

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Christian Tschoepe

Very satisfied with the quality of care I have received here. I see Ms Jolly and she has tried to take care of some memory issues I have had since I was very young, even though I wasnt expecting it. The office is closed for weird times to call for lunch and it would be nice if she could call to check up when in a lot of need, but thats something almost no place does.

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Jasmine Ochoa

When you go here you expect their staff to be friendly because everyone that goes here is going for some type of mental disorder mainly a deppresuon and need help well thats not the case .This place sucks their staff is rude and make you feel like not welcoming at all they dont care about you their staff Dont seem to care either.

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Donel Rourke

They really dont care about you!!! You can not ever talk to anyone. Fill out this form, Fill out CC info and I will call you back. Is what they said Never happened. If this is how they treat New Patients I hate to see how they treat their patients.

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Roy Mccord

My wife sees PA Keith Campbell at the North Location. The kids see Ms Cantu. They have been kind and listen well. Unlike some other providers we had in the past. The office staff has been good too.

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