Related: | sun oaks dental |
Category: | Dental Clinic |
Address: | 1258 Coloma Way, Roseville, CA 95661, USA |
Phone: | +1 916-784-1144 |
Site: | rosevilledentist.com |
Rating: | 4.9 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM Closed Closed |
NA
Nathaniel Sterling
Unfortunately I feel the need to report my bad experience with this "A+ dental" or "Personalized Dental" company. I was given the impression that a treatment was covered by my insurance so I went in to the Roseville office on Coloma Way for the treatment. I was not told up-front that there would be any out-of-pocket cost and I was not given an estimate of treatment cost or a billing consultation in advance. [With my prior dentist theyd have a separate one-on-one billing consultation meeting with you in a low-pressure way in a private office before doing any treatment, which is a much more consumer-friendly business practice.] I was seated and treated and mid-way through my treatment while in the dental chair the billing person came in and said the treatment will cost you $375 and its not covered by insurance and you need to sign this paper now. I was shocked. It was not presented as optional or take some time to think about it or call your wife and talk it over or sorry we should have told you all this before beginning treatment---instead just a high-pressured "you need to sign this paper". I felt like it was very coercive and unfair and I had no choice especially since they were already half-way through the treatment. I tend to be an easy-going even shy type of person especially with doctors and dont want to be rude but looking back I should have told them thats very unfair and I really hope you dont do that to your other customers and stormed out of there right then. They need to be much more fair and up-front about their costs of treatment and billing practices, telling people in advance what things will cost before starting treatment so people can make an informed decision about whether to treat or not. If I was told in advance that it was not covered by insurance and Id have to pay $375 out of pocket I would not have had the treatment.
MA
Matthew Bushnell
The staff is always very friendly and they remember who you are when you walk through the door and greet you by name. The process of cleaning is seamless and easy. The RDHs are all very knowledgeable and great at teaching. Ive been very happy with the services Ive received at A+ Dental. I also got my wisdom teeth removed, which I was super nervous to do, but the entire procedure was done before I even knew it! ;) of course the medicine helped with that, but my recovery was very fast and painless. Id recommend this dental office to anyone looking for great and friendly care!
TO
Tonya S.
Great and friendly office that provides exceptional customer service. Always on time and quality work. My husband and I have been going to see Dr. Semeryuk this past year and are very satisfied with his work overall. I had 2 pain free fillings done. Also, the hygienist did an amazing job with the cleaning. I had absolutely no discomfort. I would highly recommend him for any dental needs!
TA
Taisa Vovnyar
Excellent and professional environment, not only for myself but for my 4 year old who now loves coming to the dentist . My son got fillings done by Dr. Semeryuk using the laser without any pain or needles. This practice has staff full of great people and Doctors I can trust ! I highly recommend A+Dental to my friends and family.
SH
Shannon Blockton
I have been going to Personalized Dental for 14 years. I love that I can schedule a cleaning for 7AM before work. I always have great service and they explain to me what needs to be done and why. I would recommend them to anyone and everyone. As long as I can help it, I will never go anywhere else!!
IR
Irina Ogorodnikov
Great staff, welcoming environment and overall always a great experience. Dr. Semeryuk always fixes all my problems with my teeth. Love my invisilign! Thanks to their great team for my pearly whites! Happy patient! Recommend this place to everyone.
KA
Karl Dittner
All the staff are very professional. They care about their patients. Ive been with A+ Dental for 25 years now. They do excellent work. I would highly recommend A+ Dental to all my friends and everyone out there that needs Dental Care.
LA
Laura Filippi
My experience at Dental Care was very welcoming as it was my first visit. The staff was very informative, friendly and professional. I would definitely recommend A+ Dental Care to anyone in search of a new dentist.
TR
Tricia Charpentier
The staff are really friendly in the front office. The dental assistants are friendly and concerned with your comfort and the dentists are extremely knowledgeable in the dental field as well as other areas.
CH
Cheryl Tsushima
These guys are great! I usually dont like going to the dentist but I dont mind going here. They are quick and appear to have lots of great experience. I highly recommend them!
BO
Bonnie Thal
The entire staff are efficient and courteous always to my husband who has dementia and to me. They are very consider of his condition and work with him carefully.
KA
Katie Tibbetts
I always get quick, efficient, convenient appointments here. The have top of the line equipment & staff! Wouldnt dream of going anywhere else!!
SH
Sheridan Shuteroff
Excellent service. Everyone is very kind and gentle (and funny). Great practice (Ive been to two different offices)! I love my hygienist Terry.
CA
Casey Bell
Staff are great, and work well together. They treat you kindly and provide top-notch service!
MI
Michele Fodrini
Terry is a great dental hygienist! She is gentle but effective and very thorough.
DK
Dk Mclean
Friendly staff, great doctors, always willing to see you on short notice
TI
Tim Herman
The staff is terrific and the dentists listen to my concerns.
ME
me s
Great Staff and service! Ive been to 2 of their locations.
MI
Michael Berry
Great staff and flexible hours. I highly recommend.
JO
Joe Roller
Great staff, honest, latest technology.
JA
Jacque Walker
The staff is friendly and helpful.
BA
Barbara Gonzalez
Very Professional and Personalized
CL
Clark Heaney
Great care