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LensCrafters

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5345 Sunrise Blvd, Fair Oaks, CA 95618, USA


Category: Eye Care Center
Address: 5345 Sunrise Blvd, Fair Oaks, CA 95618, USA
Phone: +1 916-966-4700
Site: local.lenscrafters.com
Rating: 3.7
Working: 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–6PM 11AM–5PM

Location




Photos 14

Reviews 5

A

A Private User

If I could choose less then one star I would. The customer service at this branch is attrochous. Ive been to other stores and have never recieved this bad of service; it almost makes me not want to go back to LenseCrafters at all! If you plan on visiting them, expect to be waiting at least an hour and a half, if not more, for someone to talk to you. I know, Ive been in there twice trying to place the same order. As well, the employees dont seem to have any direction or know whats going on.


A

A Private User

Fantastic customer service!! They were amazing! It was really busy in there and they still managed to keep everyone happy. Not to mention their selection. They have a large selection of high end frames as well as frames if you are on a budget.


CH

Chandra Scott

Good service. A lot of people but didnt have to wait too long. Glasses were done in a week instead of two weeks like they said. They text you when they are ready for pick up. Satisfied


EM

Emily Cox

Not pleased with the way the manager interrupts the other employees conversations with customers. Im going to find another location... Poor manager skills


EM

Emily Levin

Great experience, even through it was packed. Took great care of me!



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