Eye Designs Optometry

5500 Sunrise Blvd Suite 400, Citrus Heights, CA 95610, USA

Category:	Eye Care Center
Address:	5500 Sunrise Blvd Suite 400, Citrus Heights, CA 95610, USA
Phone:	+1 916-726-2020
Site:	edoptometry.com
Rating:	3.4
Working:	10AM–6PM Closed 10AM–6PM 10AM–6PM 10AM–6PM 9AM–6PM Closed

Location

Photos 71

Reviews 8

Farrell Gutierrez

One star because zero stars is not an option. Absolutely terrible experience getting glasses for both my son and daughter!! You already have to wait 2-3 weeks for a pair of glasses and when his glasses came in they were too big because they ordered the wrong frame size. Im a rational and understanding person and thought, ok things happen. Glasses were reordered in the right frame size and waited another 3 weeks for the right ones to come in. Time for my daughter to get her annual exam. Ordered glasses and again 2-3 weeks before they will come in, which is fine. Three week mark, no call. Called to inquire when the glasses would be ready and was put on hold while they called the lab. Apparently this time the lab had trouble with inserting the lense into one side of the frame. Was told they should be ready on Wednesday, no later than Thursday the following week. Thursday comes, no call all day and no glasses! Tried calling about 20 minutes before close and no answer. Beyond frustrated! More so that they dont have the business sense or courtsey to call as a follow up knowing the issue that I had previously and the issue Im having with them now. This will be the LAST time doing "business" here.

Catherine Nasca

My husband found Eye Designs Optometry in the Sunrise Mall several years ago, and both he and I were impressed with the high quality glasses her purchased there. So, two years ago, when I received a new Rx from my physician, I went directly to Eye Designs. The gal that worked with me was so personable and assessed my style right away and made perfect suggestions for designs and designers that would work for my face and personality! I bought my first bifocal sunglasses from her, and Ive since purchased approximately eight (8) other glasses and sunglasses. She knows me so well that she calls me when new styles come into the store that she knows Ill like! Truthfully, I can just tell her, "Do it!" and shell write up my order, send it out for processing, and call me when they come in. She hasnt missed yet! I LOVE MY EYE DESIGNS! And, thats the only place Ill purchase the ever so critical lenses that correct my eyesight to perfection!

kat Folland

Ive been going to Eye Designs (Sunrise Mall) since I moved to Sacramento 7 years ago. While Ive gotten my eye exam done there every time, last year I decided to buy my glasses at Walmart. You get what you pay for. My Walmart glasses served well, but I decided I wanted the superior optics at Eye Designs. I just picked up my new glasses from Eye Designs and boy can I tell the difference! The only bad thing Ive encountered there was that the last time I had an eye exam they dilated my eyes without my permission or even foreknowledge. I understand that most peoples eyes recover quickly from this procedure, but mine are messed up for *hours*. And its not just the rays from any and every light, but also a drugged disoriented feeling. And I had to drive! I felt violated. I let them know what I thought about that, and I hope theyve at least made a note in my file.

Loretta Templeton

I have been a customer of Eye Designs for many years. I usually receive good service but yesterday I received out standing customer service from Kalie. She adjusted my current glasses & sunglasses while I was waiting for my appointment then assisted me with purchasing new frames. She was very knowledgeable in their products and services and her customer service, pleasant personality and professionalism was out standing. I mentioned this to Dr. Murphy and I am sure it is no surprise. They are lucky to have Kalie as a valued employee!!

Steven Tock

Ive been a customer of Eye Designs Optometry for about three years now and have not thought about going anywhere else. The staff is very professional and knowledgeable. I feel I am in the hands of professionals which is important when it comes to your sight. They have a great selection of frames to chose from also. The first pair of glasses I received from them are still in excellent condition today. Quality products. Overall a very good experience. I would recommend them to friends/family.

A Private User

optometrist kept pushing me to buy glasses, she didnt take her time to fully examin my eyes, and hear me out. She rushed and gave me my diagnosis even before she was done with all the exams, she prescribed me glasses when i have eye allergy!!!

Tess Quintana

Maui Jim prescription sunglasses sent out for repair. Still waiting 4 weeks later. Eye Design has poor follow up with manufacturer to get the issue resolved.

A Private User

Failure to call when glasses arrived. No followup call.