NYU Langone at Trinity

Category:	Hospital
Address:	111 Broadway, New York, NY 10006, USA
Phone:	+1 212-263-9700
Site:	nyulangone.org
Rating:	3
Working:	8AM–6AM 8AM–6AM 8AM–6AM 8AM–6AM 8AM–6AM Closed Closed

Location

Photos 13

Reviews 15

Mira Velychko

Horrible, horrible, horrible! So first I made and appointment and twice in a row they called me back asking to reschedule because doctor could not see me, he was always in a rush to leave the office according to them. And this is considering I wanted my appointment at 3 p.m.! Then I finally came on my third appointment 15 min late because of traffic, which I apologized for and they said the doctor will not see me because I was late. Then they kept rescheduling me 4! times because the doctor always happened to be extremely busy on a day of my appointment , and their explanation was like: he has a wedding rehearsal party to be at, he left the office already. ( and this would be their call like an hour prior to my appointment) Then when I finally came there which I HIghLy regret, the doctor seemed in a rush and did not care to talk to me or take time listening to my problem. Then after that they sent me a bill for 380$ because they decided not to accept my hospitals covered referral and they took no time in waiting and just without giving me a chance to take care of that bill with my insurance, they simply referred it to collections department. And this was Dr. Busillo! 4th floor I believe. Worst experience I could think of and we are talking about highly competent clinic!

B H

Basically the worst place I have ever dealt with, a total disaster. I went in for a routine physical, was told my results would be available on MyChart within a few days. It turns out I somehow have multiple MyChart accounts and the one account I can access is not showing results from the physical. IT fed me some BS, telling me I have to go to the office to fill out a form to merge the multiple accounts. When I talked to people in the office, they had no clue what I was talking about. So Im back dealing with IT, they are still working on it. Meanwhile, since I cant access my results online, I have been calling the office once a day 3 days in a row to get my results. No one ever picked up the phone. I left a voice message each time I called and no one ever returned my call. This is unbelievable.

liliana villarreal

yo fui para ese lugar para que me entrenarar para cosinera y esa gente no me ensenaron nada no apredi nada solo perdi mi tiempo solo de voluntaria asiendo cosas que no tenia nada que ver con la cosine gracias por nada solo se aprovechanron de mi que desperdicios por eso es que no creo en nadiez porque en vez de a yudar lo joden a uno jamas volvere a un sitio asi

Biljana Miloshevska

Ive been having great pain in my lower back for the past 11 days from a chiropractic adjustment. Ended up in the ER because of pain twice!!! After that I went to see Dr. Soderlink (she was my primary physician) on Monday and all she did was prescribe me muscle relaxants. I wanted to get an MRI and she told me that we have to wait authorization from my insurance for that. The next day I was in great pain and tried calling her 3 times. Recepcionist said she will give me a call back and she never did. Guess what - called my insurance and they said that I dont need preauthotization for an MRI!!! She couldnt even bother calling them to try and fix me. Never going back again and will be changing my primary physician. This is ridiculous.

Valeria

The Gastroenterology Department at Trinity is extremely difficult to contact. The call number is continuously on voice mail suggesting to leave a message, which is never called back. Pls be aware that in order to make an appointment and speak with somebody you need at least half of the day of continuos calls and if you are lucky to catch somebody. It is even worth if you have a question to the nurse and need to speak to her. I was in the center three years ago. There are no paper cups on the coffee machine the same as three years ago. Either you have a melting plastic cup in you hands or enjoy machine as decoration.

Charlie Shay

I made my appointment for a rather severe condition and showed up on time. The nurse saw me and took my vitals. After waiting for 20+ minutes in the room, they informed me that the doctor cannot see me, despite us seeing and pointing out that the doctor was strolling down the hallway. The supervisor said she will call to reschedule my appointment again. A week later I did not hear a pip from the hospital. Luckily I was able to find another doctor at another nearby hospital, which provided me with much needed help. Terrible experience and utterly unprofessional service. Stay away!

Emily Sachar

Amazing -- better service than many hotels! I was at Trinity last week for both a colonoscopy and an endoscopy. The procedures were done expertly, with outstanding nursing care. And the physician even shared photos with me afterwards. In the past two years, I have moved all of my physicians to NYU Trinity, and I love the centralized booking, emailing and coordination of care. Outstanding one-stop shopping for superb medicine!

Antoine R

NYU Langone Pediatrics at Trinity is just bad. My wife had a terrible experience with doctor David L. Shipman. Tactless, not open minded he is just capable on blaming which is very unprofessional especially on a woman who just gave birth days ago....Too bad. I am still going to NYU Langone Trinity personally and they have excellent doctors and staff...not this guy.

Christian F

The worst experience a person could have in a medical center. I went for the exams of a green card application they ensured the cost for all the exams would have been max 300$ and I ended up paying 1.500$. And they did exams that were not even mandatory for the application, I just trusted the Doctor (Sonenblick) and that was the biggest mistake. DONT GO THERE!!!!!

Pamela Lippe

Dont understand why there are so many bad reviews. I have a great cardiologist here and typically get in and out very quickly. The offices and people are very nice. They do have a problem with the phones. You are almost always put on hold and it takes way too long for them to pick up again. Other than that my experience has been great.

Siddik Sheriff

Chose this place as it is close to my work. Good place to get to know about your inner body as they do wide range of tests. Helps identify where are you with your results. Good thing about this place is that once you register online all test results are posted up there online and you get online notifications.

Monique Sebastian

AWFUL!!! Unfriendly and unprofessional staff!! They dont give all the information about out of pocket costs and they make you spend more money than what you are supposed to spend, TOTALLY UNPROFESSIONAL, in NYC there so many good doctors and nurses, SKIP this place!!!

Mary Norman

Very bad experience! Never again! Not clear on pricing and not nice staff and doctors. Ill Never come back again

Mica Carey

Beautiful facility and great staff.

Feanna Bergman

Great doctors and friends staff