Pediatric Associates of NYC PC

Reviews 9

G.

G. Gee

If youre comfortable with a factory-type setting where your child is just a number and the doctors are eager to get them checked off the schedule vs. spending time answering your concerns, then this place is for you. Ive waited with my son numerous times over 45 minutes waiting for our turn and *one* time we are running late because of traffic the doctor couldnt wait 10-15 minutes, even when I was on time explaining that my son was en route. Reception doesnt have a good handle on the schedule sending mixed information...then, they tell me "I spoke to the doctor and she cant accommodate you; the 15 minutes grace period is up and youre her last appt of the day" but yet the doctor is 5 feet away sitting there behind the door, with no attempt to engage in conversation with a loyal customer. Reception is icy, doesnt make eye contact, passive aggressive. Office is dreary and unkempt, old toys strewn across random tables. Classic symptoms of an overpacked practice. Theyve been lucky there is such demand in Manhattan but there are lots of other new practices out there now. Ive been wanting to switch practices and this was the catalyst! This post wont go live unless you give at least one star which is the only reason there is one.

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CA

Carolina xox

I believe this office is running a scam. First of all It was very difficult to get a hold of a live person to initially make an appointment. Weeks passed and I never received a confirmation or reminder call or message from them. I forgot about it and later on was reminded of my daughters appointment when they mailed me a 50 dollar bill. I have been trying to call the office and there is no way for me to get a hold of someone and I cannot leave a message. Its been a couple of months now and each month Im constantly receiving this 50 dollar bill charge. I am highly dissatisfied with my experience with this doctors office. I am afraid they will send me to collections for this for which they NEVER mentioned a fee for a missed appointment the first and only time I was able to reach a secretary. I believe they do this on purpose to trick people..... I will definitely not be making an appointment with them in the future and will alert my friends to not take have their kids seen there. I will also be reporting them to the better business Bureau, they are scamming people.

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KA

Katie Nitti

We LOVE Pediatric Associates. We met Doctor Burstin when I was pregnant and really liked him, he has a calm demeanor and always takes the time to answer our questions. We have never waited more than 2 minutes in the waiting room. The staff seems competent, organized and they are always very friendly. Our daughter is now over a year old and weve seen several doctors in the practice. They are all GREAT! We still have a soft spot for Doctor Burstin & prefer to see him but any of their wonderful doctors will do when hes away. Weve only ever called once for a question when the doctors were on call & they called back immediately and were very kind even though we were bugging them on a weekend. I could not recommend them anymore! I wish I could give a million stars.

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A

A Private User

My was son was sick with a 105 fever and sore throat. I called the office and Dr. Berg called back and screened my son and suggested that I bring him in to be evaluated. I was able to come in an hour later which was great. We saw Dr. Burstin who evaluated my child and said he had a virus. I feel he did a good exam and am comfortable with his diagnosis. The thing I found very bothersome is his attitude toward me. He talked down to me and tried to belittle my sons symptoms by saying a 104 or 105 fever is no big deal. He gave no discharge instructions only said that he had a virus and didnt need antibiotics. I happen to be an ER nurse and know how what to do for fevers etc. He was a jerk to me but treated my son well(which is most important)

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A

A Private User

I have been dealing with this practice since my son was born this past May. Dr. Zimmerman is my sons pcp and he is the best of the best. He is consistantly named one of the citys best pediatricians and I feel lucky to have him. The only negative thing I can say is that last Friday I called with a (non-emergency) medical question and never received a call back. Otherwise, my experience has been great. I personally have not yet had a problem with the administrative staff. We had one appointment with Dr. Greenstein and my husband and I thought she could have been warmer and spent more time discussing our sons progress. However, she seemed like a very competent doctor and that is what counts. Overall, I highly recommend this practice.

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HU

Hunter Dare

The medical care here has been exceptional. The doctors run very close to schedule, but at the same time, take the time to really listen to you as a patient or parent. Our daughters primary physician Dr. Natale is great with children and talks to parents as partners in the childs care. There is always a doc on call that is responsive to after hours emergencies and the practice assigns doctors daily to handle sick visits so when our daughter has had a medical issue that we thought needed to be addressed quickly, we have always been able to get a same day or next day appointment. It may not be your primary doc, but everyone at this practice we have seen has had great bedside manner with kids and has given effective medical advice/care.

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A

A Private User

My oldest is now 12, and even though we now live in Riverdale we love Pediatric Associates. Forget about the cold and rash, how about the service you get when your child has a real life threatening illness...the answer is amazing. My child was febrile for three weeks with a bad case of Kawasaki Disease. They were with us every step of the way, bringing in the national expert from Boston Childrens, to keeping us there late at night while the initial lab results came in. They literally saved my childs life with a very hard to diagnose disease. Coming from a family that can make their own HMO, most doctors in NYC consider t on of the premier pediatric practices of NYC for when your kid gets "really" sick,

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UL

Ulviyya Balajayeva

This place is disgusting as well as the front desk, while making the appointment the witch on the phone made fun of my English, and was super slow herself..she took All! the numbers front and back !!! of the insurance card ( not only id number and name/ surname as usual in other normal offices), and then she said to bring my credit card so that to copy it...to what I said no, and asked to cancel my appointment..she said OK if you dont want it is not IMPORTANT! And guess what..when we were there on time ,we were said the credit card information is required no exceptions!! I am glad we are not their patients..that smelly, old place with unprofessional staff dont work for us !

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A

A Private User

I have two sons under the age of 4 and have been going to this practice since they were born. Our regular doctor is Dr. Berg, who is incredibly warm, considerate and personable. She takes her time every visit, returns my crazy phone calls and runs on-time 95% of the time. Ive seen several of the other doctors for sick visits and while I prefer Dr Berg, I think theyre all nice and very competent. One thing to note - its a busy office. You should expect to wait for a few minutes when calling.

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