Category: | Animal Hospital |
Address: | 126 Montauk Hwy, Westhampton Beach, NY 11978, USA |
Phone: | +1 631-288-8535 |
Site: | westhamptonbeachanimalhospital.com |
Rating: | 3 |
Working: | 8AM–8PM 8AM–6PM 8AM–8PM 8AM–6PM 8AM–6PM 8AM–4PM 8AM–4PM |
A
A Private User
Go elsewhere! I cant tell you how angry and frustrated I am with Dr. Heller. I brought my dog in 4 months ago when I started noticing she was very itchy as well as changes in her fur. Without doing testing of any sort he told me she had a food allergy and insisted on steroid shots and Benadryl- he never suggested changing her food or doing an elimination diet which would seem obvious for a food allergy (his response was that its very difficult to determine an allergy). We continued to go in almost every 2 weeks as the problem continued to progress and he didnt do anything unless I suggested, or in some cases insisted, that he did it, ie- testing for mange, blood work. After 3 months of visits he called to say that her blood work was fine and that "its just the way her fur is." What happened to the allergy? To make matters worse he kept telling me I was perceiving her fur loss. The final blow was when he told me I should see a veterinary dermatologist because there was nothing else he could do to help me. Seriously? You never did anything! I was so fed up I went to see a different vet- oddly enough she spent 2 hours doing different tests and giving her an incredibly thorough examination in which she discovered things the other vet never noticed. She even took photos to document the hair loss! After numerous tests to help narrow down the problem we left with a new food, 3 different pills and a plan of how we were going to get her better. Id love for Dr. Heller to explain why he wasnt able to do any of those things during our numerous visits.
A
A Private User
After bringing my dog in for some standard IV fluids to combat kidney disease, Bucalo strongly recommends putting my dog on Hills K/D immediately which I did. NOT KNOWING, NOR BEING ASKED BY THE DOCTOR IF MY DOG HAS A HISTORY OF PANCREATITIS. So after 4 days on the prescribed diet, it sent my dog into a serious case of Pancreatitis from which she is still suffering (while her kidney disease is getting much better!). When confronted with this mistake and poorly given prescription - she couldnt even apologize and admit that she had no business prescribing a specialty diet THAT EVEN THE MANUFACTURERS OF THE FOOD STATE - NEVER TO BE GIVEN TO A DOG WHO HAS A HISTORY, OR IS AT RISK FOR PANCREATITIS - which mine has been for years. Had I been asked, I certainly would never had given the food to her. I spare no expense in taking care of my dogs, and hope that the recanting of this experience prevents other dogs from being treated in this same, horrendous manner
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Joan Dandrea - Gray
Excellent, professional, compassionate, dedicated. The Dr was willing to use a injection needle to draw a urin sample from the floor after my dog had an accident, amazing. He wanted to make sure to get everything to test to confirm what could be wrong. Called the next day with results, spent time on the phone answering all of my questions. Wants to test again to be sure about the results in 30 days. I felt cared about as the owner of my special little girl that might need ongoing care. Highly recommended, and thrilled about this practice.
JA
Janine R
I will never take another pet to Dr. Heller. He overdosed my dog on a medicine she did NOT EVEN NEED!! He medicated her before any blood work or other test results were back and my dog was dead within 24 hours of our visit to the vet from hell. Turns out the test results were all negative and no medication was necessary.
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Meghann Belser
Loving, caring doctors that truly care about every patient that walks through their doors! Up to date with the newest methods of veterinary care guarantee your pet gets the best that they deserve! I am very happy I switched all my dogs to the vets at Westhampton Beach Animal Hopsital!
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melissa shiu
Called for an emergency appointment since they were open late. Explained my situation with small puppy. Rather than fit me in they suggested I go to emergency hospital for dogs. Ive used this get for 4 dogs!
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Jared Coren
Went in to see Dr. Heller with my dog late on a Saturday. Most of the places around were closed. He graciously took us last minute and took excellent care of my dog. Highly recommend this hospital.
AD
Adult Reference
I have nothing but great things to say about the staff, doctors, technicians, etc.. We always know that our dog will be treated with the best care when we go to Westhampton Beach Animal Hospital!
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Michelle Johnson
Great bedside manner from the doctor. Did not wait long. Good prices. Will be coming back.
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Jennifer Germain
Very professional and helpful staff, great doctors and wonderful grooming.
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Bruce Amick
Friendly, smart, helpful doctors and staff. Convenient hours.
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Nikki Freedman
Took great care of our new pup! Super happy with our visit :)
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Kate Smyth Keating
Great staff - super helpful and friendly.
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Dawn Bennettt
All the staff are great here!
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Diana Espana
Helped my dog get better!
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Charlotte Long
Very nice, caring people.