Category: | Internist |
Address: | 10455 Park Meadows Dr #102, Lone Tree, CO 80124, USA |
Phone: | +1 303-708-0246 |
Site: | advancedintegrativemedicine.com |
Rating: | 3 |
MV
MV Thompson
I have been a patient of Advanced Integrative Medicine and Dr. Furr for several years. Sadly, the awesome care I received early on is nowhere to be found at his practice now. 5 weeks ago I tripped and fell on a sidewalk and a visit to the urgent care confirmed that my kneecap was broken. I phoned his office immediately to get advice on how to care for the broken bone until I could get back to Denver. After playing phone tag, the message from the assistants assistant was that I could "get a brace" - thats it. When I got back into town and phoned to get in to see him, I was told that I couldnt get in to see him for 2 weeks. Apparently, a broken bone around a major joint is not important enough to get in to see him. You only get to see his physicians assistant and even then you really only get his assistants, assistant. There is just no "care" in their definition of health care. With a broken bone, I would have imagined that there would be a protocol for care and recovery. I got NOTHING from them as far as instructions for follow up x-rays or even how to care for the injury. Every interaction I have had with them since this accident has made me feel like I am just an imposition. Shame on me - I should have listened to my inner voice after my first phone call for help was treated as it was and gone to see someone who cared.
LI
Lindsey Rathbun
I wish I had a more positive experience here but unfortunately I did not, time after time. Dr. Hepp talked down to me, a 19 year old female, when it came to my IUD options. She made the experience uncomfortable when it was that way to begin with. It was though she was judging me for being sexually active (with my one and only partner) at my age. After this appointment, their office never called me back with my test results and the disclaimer papers "were lost in the mix of everything". It was not very reassuring. I called Hepps assistant and left a voicemail asking about a referral to a neurologist and I was treated with the same disrespect. I described my symptoms and said it wasnt a migraine because I felt no nausea or aura and replied with "well that doesnt mean it isnt a migraine. Honey, I have those same things, trust me its a migraine. Plus you wont be able to get into see a neurologist soon." I never got that referral. I will not be getting my IUD there either. Dr. Hepp made the impromptu pap-smear which "if I was mature enough to be having sex *smirk*, then I was mature enough to have a Pap smear" uncomfortable as well. I wish I had a better experience but it was not comforting for a girl my age.
KA
Katherine Collins
Uncomfortable and un-informed! Dr. Katie Young along with her assistant are not very personable at all . When giving very serious test results she skimmed over important results. As if I should have already know what this diagnosis meant. She didnt help me with any further information on how to cope or treat my diagnosis. It was awful. Moments after telling me my results she sent me off to another room for more testing. Her assistant is very quiet and uncomfortable. Every time I call the front desk they are very rude. I have never encountered a pleasant phone call like "Have a good day, thank you" Always just "YUP BYE". Very fed up with the service I have received especially since I am new patient. Would not recommend this Drs office to ANYONE. The only upside about Advanced Integrative medicine is Kay, who is the phlebotomist. Very nice and personable, makes you feel comfortable even thought you have a needle in your arm. And the allergists. They were amazing! I will be receiving treatment here for allergies, and its too hard to change doctors with very little time on my schedule. Hoping my future experiences improve.
ST
Stephen Parker
Best doctors in Colorado. Office is convenient from any location. Front desk staff ARE AMAZING!!! They learn your first name and make you feel good about coming in. If you are looking for a GREAT DOCTOR THEN ASK FOR DR. Jennifer Hepp, she is amazing along with her Nurse/Doctors assistant Kim. Thank you to all of you!!
DA
Darlene Buchanan
I went to see them for six years and had a great experience with Dr. Snook, Katie Young, and Dr Hepp. They were all very nice and thorough with their exams. Katie was the one I liked the most. She is very nice and has great personal skills.
CR
crystal Thompson
The staff is always very kind and polite. Everyone there is willing to help and answer questions. I havent had to wait long before seeing the doctor. I enjoy that they do acupuncture in the office as well.
RI
Richard Bockenkamp
Dr. Snook is/was a very great doctor. He mixed a holelistic approach with a common approach to what I was looking for in healthcare. Best of all he was a great listener.