Category: | Medical Laboratory |
Address: | 8130 Royal Palm Blvd #200, Coral Springs, FL 33065, USA |
Phone: | +1 866-697-8378 |
Site: | secure.questdiagnostics.com |
Rating: | 3 |
Working: | 6:30AM–3PM 6:30AM–3PM 6:30AM–3PM 6:30AM–3PM 6:30AM–3PM 7–11AM Closed |
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David Perry
If I could give lower rating I would... But forced to give at least 1 star... Nurse came into lobby to get cup of water for patient and dropped ALL the water cups onto a very dirty floor. She didnt throw them away, she actually put them into the cup dispenser for all the unsuspecting patients to use... She then proceeded to fill one of the cups with water (that were just dropped on the floor) and gave it to her patient. Thats just disgusting. Very unsanitary, customer service is non existent and cleanliness is definitely not a priority for this "medical facility"... The place even has a mildew stench that seemed to attack your sense of smell. And any nurse who is willing to allow patients to drink from cups that were dropped on the floor needs to have her head examined...
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Adry R
My husband and I went there to take a sort of lab tests and the service was great. Not just fast but kind and considered. Our cashier was Mr Kerry (really fast, accurate and kind) and our lab assistant was Ms.Oveil (very professional and sweet). Both of them made a great job. I am glad that we could find this place close to home and with a very nice service. Manners always are good and the people in this lab know what is that about! ;) I would choose this location again for future exams.
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hotpinkfaerie
The woman initially attempting to take my blood was cold and insensitive. When I said calmly that I could not keep my arm steady in the position she forced it into, she became agitated and tried to hold me down causing bruises. When I unintentionally cried out in pain, she literally washed her hands of me and turned me over to a new technician. This woman took my arm gently and we had no problems whatsoever. I am however, allergic to the bandages they use here.
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Debra Jaffe
Terrible experience. Website says open 7-11 on Saturday. I arrived and signed in at 8 am. I waited 45 minutes when someone else walked in and said something about an appointment. I realized that there was a problem and went up to the desk to and found that they dont take walk ins. They saw my name on the list but never told me. I will be calling my ins company for another option. Quest is the worst!
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Dmitriy Redkozubov
Appointment at 2, arrived at 1:50, serviced at 2:40. Took my blood sample, someone at the place screwed it up so they called me back the next day to retake the blood. I politely agreed, month later I receive 2 bills for each visit. Customer service is incompetent and receptionist at the place just shrug. Stay away.
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Jeff Hochman
The staff is friendly, courteous and expeditious. They also are respectful of your private information. The place is clean and they do their best to get you out as soon as possible. To minimize the time spent, make an appointment. People without appointments have to wait!
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Davis Constantine
Doesnt take walk ins on Saturdays, Saturdays are for appointments only fyi. Good office. Staff were helpful to me. As long as you have your paperwork and readily to answer their inquiries and not bombard them with questions, your process should be smooth and quick.
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Lilian Diaz
Awful costumer service! Also, They cant draw blood from children (my daughter is almost 2 yrs old) she has had it done before at her doctors office with no issues. If this lab doesnt have skilled people then should not offer the pediatric services!!
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Honor Knapp
came here today to give blood..was a few minutes late, told to give a urine speciman after waiting 1/2 hour to even go back. no soap in bathroom to wash hands after giving urine specimen, no alcohol wipes..gross!
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Anne Pre
They need to be open on Saturdays for walk-ins! I work full-time & my children go to school. Now I have to take time off of work & my kids have to miss some school. Terrible customer service!
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Judith Piscoya
I am a recently retired RN. I have been to this lab twice since July. Both were great experiences. The technique used was proper. The staff were all friendly and helpful.
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Nikki Gonzalez
came in as a walk in on a saturday and they attended me even though it was appt only. they were kind and patient since they new i was pregnant and fasting all morning.
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Lynne Rodriguez
Helpful and sensitive to my friend who had ALZ. Got all the paperwork done that another company could not figure out. Testing was quick and efficient. We will return.
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Paddy Wagon
I go here all the time. I take my family also. They are very efficient even when you dont make an appointment. All the girls that take your blood are really nice.
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Sophia Helena
They close on saturday 11 am! I arrive at 11:10 because on google and on the paper from my doctor says close 12:00! So i waist my time!
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michael minett
Professional, quick and efficient, LaShonda and Samantha were wonderful
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Melissa sombric
Horrible hours.. By appt only most days. Long waits
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didier toro
it is impossible make appointment it then
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Marian Palucci-Lonzetta
I would choose this location again
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Eric San P
Dont walk in on a Saturday.
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rcmw8103
Always good!
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Only Anonymous
Nasty
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cepeda urania