Category: | Dental Clinic |
Address: | 15594 Pilot Knob Rd #100, Apple Valley, MN 55124, USA |
Phone: | +1 952-388-6900 |
Site: | midwest-dental.com |
Rating: | 4 |
Working: | 8AM–5PM 8AM–6PM 7AM–4PM 8AM–5PM 8AM–12PM Closed Closed |
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Bob Willbanks
I am so upset with this company. They acquired my prior dentist Enhance Dentistry in Eagan, MN. I was excited to have a location closer to home and when a crown that had been installed came loose, I went to the new location near Target on Pilot Knob to have it reset. The appointment went fine. I had been told I might be charged $75 for the visit, but they would look into reducing that since Id had the crown less than a year. About three weeks later I received a bill for $189. There was no coverage for the procedure from my insurance carrier as Id switched employment and the crown was originally installed and covered by my prior policy. (Side note: both policies were with Delta Dental, but since the prior policy covered the crown, it was a "existing condition" and not covered by the new policy - watch out for this when you switch employers.) I figured there must have been a bookkeeping mistake so I called the office to discuss. I was told I needed to contact the billing office which I did. Three times. Each time I left a message explaining the situation and asking for someone to call me back. No one ever did. A month later I received another bill for $189 along with a past due notice. I called the number again, this time a little more upset. I vehemently argued my case (with the recording) and asked for a return call. I never received a reply. No further bills ever showed up in my mail box and I assumed (silly me) that they had simply credited the account. Today, I received a phone call from Allied Credit Services. Guess what?? They sent my account to collections! I am so angry. I pay my bills - I have excellent credit - I have reached out to them numerous times with no response and now this?? My next steps are to go to the Better Business Bureau and my attorney. They dont even deserve the single star I had to give them in order to post this.
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Greg Schoeberl
The first time I went to Enhance Dental was a tooth extraction and was done with very little pain. After the procedure, I felt no pain and did not require any pain killers. I also went to Enhance Dental for a Deep Cleaning. The Dental Hygienist did a wonderful job leaving my teeth clean and fresh. The staff at Enhance Dental are friendly and helpful. I recommend Enhance Dental to anyone who is looking for a great Dentist and a great Dental Hygienist.
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Barbara Blanchard
As usual, Midwest Dental; took excellent and professional care of our dental needs. I would recommend them to anyone wanting the best dentistry.
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Lori Shock
Fantastic group!