Dr. Elizabeth S. White, DMD

Reviews 10

NI

Nicky Johnson-Mitchell

My experience with this DOTHAN Pediatric Dentist has been a nightmare. I have a great CIGNA DENTAL health plan. In Feb this office cleaned my sons teeth and determined that he had to have extensive dental work, the majority of it being 3 crowns on his molars. I have 2 other children that have never had a cavity and are already in ortho. After the pre-treatment plan was sent to CIGNA for approval and I wrote a personal check in the amount of $1167.40, so I could "schedule" all his work. They charged me on FEB 19,2013 for a regular scheduled visit that insurance always pays. On March 4,2013 I received a "new" Treatment plan in the mail saying that my "new" balance is $1286.00 and I would owe $249.60 after insurance and was a total different treatment plan than in Feb 2013. (this is not counting what ins. pays) What started as a normal "cleaning" visit has turned into a money laundering nightmare.The DMD sent and employee to personally "cash" the check for $1167.40, we thought it was rather "odd" ... Yes, that should have been a big red flag! The dental office charging me for a regular cleaning visit, and then "credit" me back, should have been a big red flag! I have made several attempts to get this DMD to refund my money to no avail. The staff are trained very well and give me all the right excuses for me "not" to receive my money I actually paid in good faith. I personally do not doubt the services offered, but check your invoices and treatment plans! It is constantly more money and changing the treatment plan for services NOT needed. The sad part is most people pay it and do not question it. When I did question it, they spoke to me as if I was completely incompetent, I have 9 years experience in private insurance and billing. For those who know me, know I just want my childs teeth fixed!

---

CI

Cindy Creel

This is the COOLEST office I have ever been in! When it was time for my daughter to visit the dentist, I asked around and did my research before making her first appointment. She was a bit apprehensive about going to the "tooth doctor" for the first time. I have to admit I was a little nervous too. Everyone I asked recommended Dr. White and her staff. I am so glad I chose Dr. Whites office!!! The enviroment is perfect for all children, big and small. They have an animal themed office which my daughter was amazed with. The staff is phenomenal. The front office was all smiles and very informative!! Other places I have been just hand you tons of forms to fill out then give you a bill and rush you out the door, but these ladies explained everything to me and were very nice about it. Dr. White and her hygeniests are so gentle, PATIENT and friendly! Dr. White HANDS DOWN is the kindest doctor I have ever met. She patiently answered all of my many questions and was very thorough. This is a very talented staff and you can tell they love what they do! My daughter was all giggly after leaving and said, "Mommy, I love Dr. White." We went in as nervous nellies but left feeling HAPPY! She & I cant wait to go back! I highly recommend this office!!!

---

A

A Private User

We had a wonderful experience! The office is bright, new, clean and fun - decorated in an animal theme. (I was a dental assistant for 8years...) My 4 yo, 3yo, and 1yo (1yo first apt and she had a quick easy, all smiles first apt! :o)) all had a positive experience! My 4yo had x-rays for the first time and they did a fantastic job. All staff were polite, energetic, and happily interacted with all of my kids. As far as the other reviews I would say if you want your child to have a positive experience first experience at any dentist take them prior to having a bombed out tooth so its fun and easy instead of their first experience being strapped to a papoose board (which every dentist has, by the way, and needs to use on occasion) with needles and drills in their mouth. And I saw no religious materials in the lobby. We had a wonderful time and all of my kids have their next 6 month check up scheduled with Dr. White. Five stars! Great place to take your kids. :o)

---

SH

Sharon Nichols

Great office and great dentist! I have two daughters who love to see Dr. White. I know this office cares about my children from the moment I get out of the car and see their names on the birthday cupcake board on the front door to the hugs and smiles they get from everyone in the office. The office is bright and cheerful and extremely clean. The entire staff makes you feel as if you are their only concern. They take time to talk to you and answer any questions you may have. Dr White talks to my girls and makes them feel very special and important. They listen to what she tells them and they talk about it on the way home. My girls would go to see Dr. White and her staff every week if they could. I appreciate all that this office does to make my girls love brushing their teeth. If you are looking for a great office look no further. My girls could not be any happy anywhere else.

---

A

A Private User

This physician and her dental hygenists are rude, judgemental, and condescending. They terrified my 3 year old son and threatened to send him to the hospital. He had one cavity and they made me feel like he had 20 rotten teeth. They informed me that his behavior at the dentist was a reflection of how he would behave in life. Another patients mother told me they put her son in a straight jacket and strapped his head down. He had large marks across his forehead from how tight the straps were. I have spoken with several other mothers who have had similar experiences. If you want your childrens first dental experiences to be tramatic, this is the place for you. Otherwise, I recommend the wonderful offices of Dr. Flowers and Crowder. They are so sweet and patient. The atmosphere is calm and fun. My son says, " I never want to go back to that mean dentist."

---

MA

Macey Starling

I was a patient from ages 3-17! I have always loved going to Dr. Whites office to get any and all of my dental work done. I love the hygienists, especially Ms. Sharon! They all have a great sense of humor, a lot of patience, and are super friendly! Dr. White is very passionate about her work. It is a strong Christian environment! I would recommend anyone taking their children to see Dr. White for any dental needs!

---

PJ

PJ Warren

This dentist does not allow parents to go back with their children which is concerning. I have a responsibility to my child to oversee and protect her. For this reason we will not be returning but will find another dentist that is more parent friendly.

---

MA

Mandy Mcgowin

My experiences at Dr. Whites office have been nothing but amazing! Very friendly and relaxing atmosphere for children and the staff is wonderful as well. I would recommend this office to anyone looking for a knowledgeable Dentist and staff.

---

MA

Mary Frances White

Ive been a patient at Dr. Whites from preschool to high-school, and every checkup has been stupendous! I love all her hygienist, especially Ms Debbie! I highly recommend this office!

---

ST

Stacie Shiver

Wonderful service, Knowledgeable staff, and friendly environment. My daughters experience with Dr. White has been great.

---

---