Wake Health Medical Group

Reviews 4

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Cecily Dunham

Not sure how to rate this... I am also a Groupon purchaser. Im having my 3rd treatment for my bikini area. Yeah, it hurts like heck - like getting snapped repeatedly with a rubber band. As far as the pain, I was given some numbing cream to spread over the areas lasered and was in no post-laser pain whatsoever. A little Motrin afterwards to keep the swelling down also helped. I bought the Groupon for a large area. First visit they only did a small area and I felt cheated. As I was making the 2nd appointment they asked "for the full Monty?" and I said no, because I dont want to look like a 10 year old. The tech was great, and at appt. #2, and did a much larger area than the first time because I asked her to. I understand what the previous reviewers mean about advertising that they use one kind of laser (Alma Soprano) and then actually having another kind (Syneron) in the "shop". There are noticably visible results after two treatments - and I have an olive complexion with dark coarse hair. *********************************************************************************************** I have finished my 3rd and 4th treatments. The third treatment was not very successful. I was switched to a "better laser" which cost me an additional $10 for the attachment used to "suck my skin" up close to the laser. I paid the $10 and it is mine to keep and reuse for "sanitary" reasons. Seriously? it is a medspa - they dont have sanitation equipment? I digress... The tech was new to the salon and was being instructed my a nurse on how/what areas to do. I felt somewhat like a guinea pig. I was in and out in about 15-20 minutes. I was disheartened a few weeks later at the amount of regrowth. I wasnt sure it if was the "better" laser or the new tech that had failed me. Either way, I was unhappy with visit #3s results and feel it was completely wasted. Visit #4 was better. I had another different tech for this appointment. I expressed my concerns about the amount of regrowth from the previous visit. I said I wasnt at all happy. She explained that the initial tech I had had moved away and thus no longer worked there. The tech for appt #3 was new to the clinic, but so was she. We talked about it and in doing the procedure, she was VERY thorough. It has now been a few weeks since appt. #4 and I am much more pleased with these results. There is minimal regrowth and it seems to be fine hairs growing back. I was at the beach last week and had to do no "prep work" before heading outside in my bathing suit. 2 visits to go... I will save my final comments for after my 6 treatments are done.

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Christina Barnes

Ok! So heres the deal, I just started going to WHMG like ummmm today LOL but I had to write a review on how pleased I was from the moment I walked into the office. The receptionists greeted me with open arms which that alone made me feel comfortable. The customer service was OUTSTANDING!!!! Ok enough of that...on to the doc visit :) Ok, so you know how when you visit most doctor office the doctor walks in for all of 5-10mins (If you get that) and then does not listen to what you say and writes a prescription and leaves with "will see if this works" (attitude)...which makes you feel cheated out of your money right?? WELL this visit was SO NOT LIKE THAT. The doctor came in examined my skin, was so humble and concerned about getting my skin flawless and healthy. He really cared!!!!! I was so shocked that I started to cry :) I was amazed at how this doctor was not after another claim to file for money in his pocket...but genuinely a caring person. I felt apart of a team as he called the esthetician in the room. We came up with a game plan which also was different the other doctors... This place is like a treatment center. You go every two weeks for your treatment until you are complete which should be around 8 weeks. OH! also, he shifted some things around to get me back in tomorrow to start treatment so I am by far amazed. I will give up dates on my progress soon. (My thoughts...TRY THEM OUT) I rated a 4 star bc I have not started my treatment yet but I am sure a five star is otw! 12/15/2015: Ok so i know it has been a while since my last review. But OMG my face is clear! It only took 2 months to see the clear skin I desired. Two weeks in and I was already noticing the difference (lets face it we are our own critics) Nonetheless it has been over 10months now and I just got my first two pimples :( but this is life you will have some break outs but 10months span...i can deal with that! TRY THEM you wont regret!

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A Private User

Laser Hair Removal -- beware I purchased a groupon due to the type of laser they wrote they used on their website -- the alma soprano. Their website identified the alma soprano at the time i purchased the groupon. Then after the groupon closed -- their website changed to reflect they only us a syneron laser. (do a web search on their company name and "alma soprano" and you will see the history that it existed at one time) seems their business practices are to do the old bait and switch for their customers. my experience from use of an alma soprano laser from another spa -- is that it works wonderfully with noticable hair loss from a single treatment and only a warming feeling for the application that does not hurt. i had a single application (1 of 6 applications for the groupon) of the syneron at this spa -- and i did not notice any hair loss from the single application, it was extremely painful like rubberband snaps on your skin and burned my skin around my ankles -- which i learned later is a known issue with this type of laser due to it not being completely flush with the skin when the laser is emitted. the technician even told me after my application that i wouldnt notice much hair loss until about the 4th applicatoin and then it would be "patchy". i feel misled similar to seeing an advertisement for a diamond at a very reasonable price and then after I have paid -- I receive a cubic zirconia -- and I am expected to be happy because I got such a great price for it.

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A Private User

Same here, I bought the Groupon for my daughter who is a minor after careful research on the alma soprano laser. The laser they used was so painful for her she was crying. Not at all what we signed up for. I even called before I bought the Groupon and asked about the alma soprano and the receptionist bold faced lied to me and went along with this false ad and deceptive business practice. I thought i was going crazy and made a mistake in reading the Groupon,so I am glad to see I am not the only one who was induced to making this purchase based on false advertising. I will complain to the Groupon people about this and you all should do the same. I may even report to local BBB i am so irritated by this. I give them 1 star and thats too much but I loved the RN who performed the treatment, Lisa she was so nice.

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