Category: | Animal Hospital |
Address: | 20927 Norwalk Blvd, Lakewood, CA 90715, USA |
Phone: | +1 562-383-7788 |
Site: | bloomfieldvet.com |
Rating: | 4.8 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM Closed 8:30AM–5:30PM 8:30AM–5:30PM 8AM–2:30PM Closed |
A
A Private User
We brought in our Chihuahua, into this office because he had eaten a package of Trident Layers Peach Mango. We were worried that he was at risk because Trident Layers is a sugar free gum and that sugar free gum is possibly fatal for dogs. At the time, he was not exhibiting any signs of illness or weakness. The Veterinarian on staff, Dr. Arambulo, admitted that he had never dealt with a dog that had eaten sugar free gum before and, instead of doing the proper research and educating himself or referring to another Veterinarian, recommended a battery of tests and services that totaled almost $600 and put our dog at further health risk and failed to meet an acceptable standard of care. In speaking with other Veterinarians, we found the proper course of action would have been for the Veterinarian to call the Trident Gum Consumer Line, a number that is available on the internet, or to call a local store for the exact ingredients on the gum package to find that the gum does not have Xylitol. Instead, obviously to ring up extra charges for unnecessary services, the Veterinarian ordered X-Rays, a catheter, fluid therapies and hospitalization. The most egregious of acts was committed when our dog was being released from hospitalization. The Veterinarian, who admittedly knew that our dog was biting at his catheter because it was uncomfortable and painful to him, left the catheter in his paw instead of removing it. The Veterinarian proceeded to tell us that we would need to come back the next day to have the catheter removed. We asked his billing staff member if they would be charging us for the return visit to have it removed. His staff member responded saying that he might charge us for the next days visit also. He then discharged our dog without even sending him home with a cone to prevent him from biting at the catheter. Other Veterinarians noted that this especially negligent because a catheter should never be left in the paw of an animal that is not under hospital care because it is likely to cause injury and, in the case of blood thinning from consumption of sugar free gum, possibly death. Immediately after the discharge when the family arrived at home, while my youngest sister was nearby, our dog pulled out the catheter resulting in blood spraying all over the our area rugs, clothing of multiple family members, a trip to the Veterinary Emergency Room and trauma to my sister who was horrified by the sight of what she thought was her dog bleeding to death all over her. The office was called the next day to rectify this situation by refunding the original charges of $596.50 and the emergency room charge of $75.00. The Veterinarian was unwilling refund the full amount. He said he would refund a small amount and also failed to do so. Beware, do not take your pets to Bloomfield Animal Hospital.
SH
Shawnee Kirk
I cant speak highly enough of the staff and experience we had earlier today at Bloomfield. We made the costly mistake of going elsewhere first and received subpar service and even less information regarding emergency liver issues our adored family cat is experiencing. Hannah and Diva were not only compassionate and knowledgeable but they went above and beyond to make sure all of my questions were answered and I was completely comfortable administering several different medications, they even stayed after hours to go over the different payment options available to me. From now on I will always recommend Bloomfield and will never take our pets anywhere else. This experience was a bright spot in an extremely gloomy time for our family.Thank you! Thank you! Thank you!
HA
Hannah Gasparac
I have been going to his hospital as a client since I was 12 years old. Dr. A really knows what he is doing and truly cares for the animals. Melissa, the practice manager, is amazing at facilitating customer satisfaction and the health care of my pets. My Great Dane is the only Dane the practice has and Dr. A and has never once mosdiagnosed her and always provides her with the best care. I originally heard of the practice through Fast Friends greyhound association. Dr. A has several greyhound clients and knows the breed very well, of which I have two. The whole staff is very knowledgable and kind to their customers. The best animal hospital around.
JE
Jennifer Caveness
Been bring my cats to Dr A and his team for almost 5 years now. They were there for me when my boy cat was diagnosed with a very rare illness that resulted in me having to put him down. They were supportive and not pushy at all about discovering the diagnosis, or my treatment decisions. This past year, my girl cat was diagnosed with stage 2 kidney failure, but after a short time of special food and meds, she is back in the normal range and is about to celebrate her 17th birthday! Dr A and his staff always remember me and my pets, and are great about making us all feel calm during what is often not fun experiences. Glad they are here!!!
ED
Edward Ramirez
My dog (siberian Husky ) has been seeing Dr.A and the staff at Bloomfield Animal Hospital since she was 7 weeks old now 6 months old (from her shots to spaying). I was referred to Bloomfield Animal Hospital by my aunt who has been taking her dogs there for over 15 years. They are the best and have the friendliest staff (Dr.A, Melissa, Katey, Diva, Jessica, Hannah). My husky was having allergies and conjunctivitis discharge from an eye recently and Dr.A prescribed some medicine and drops and she is back to normal. Love Bloomfield Animal Hospital!
JE
Jeanette Sanchez
My family loves Bloomfield. All of the staff is very pleasant and kind. Dr. A is the best! They have a very clean facility and truly care about all the pets they service. I first came to them when I purchased a puppy who seemed to be sick. They ran multiple tests and were able to figure out what was wrong and they saved his life. Very thankful and appreciative to this amazing staff.
SA
Sarah Guelpa
The vets and staff at Bloomfield make taking my pets in such a joy! They are kind, knowledgeable and friendly! And with 2 full grown cats, a 2 year old "puppy" and 1 kitten, we always seem to be in for something. I genuinely cant say enough nice things about this office - I would recommend them to EVERYONE - 10 stars!
KR
Krista Ratnaweera
Bloomfield has wonderful veternary service. Their staff is friendly, knowledgable, and efficient. They always take great care of my dog and they can get me appointments at times that work with my schedule. I have been going there for over 5 years and have always had great experiences.
DA
dawnielle albert
Dr. A and his staff are so professional and caring towards pets and their pet parents! They genuinely care about the health of your pet and are always willing to do what they can for you. I wont take my pup anywhere else!
ME
Megan Oliver
We absolutely love this vet!! I tell all my family and friends to take their pets here. The Dr. and staff are amazing and so trustworthy which means the world to me when it comes to our dog.
CY
Cyrill Bustos
Great service, great prices. The staff is very friendly and my dog is well taken care of whenever she has an appointment! This has been my animal hospital for about 3 years now!
RA
Rachel
Best vet experience of my life. The staff are very friendly and truly care about the well being of my dog. Thank you, Bloomfield Animal Hospital!
IS
Isabella Gorme
They are so helpful and sweet. My dog is always so comfortable when he goes in and it really warms my heart.