Category: | Internist |
Address: | 1530 3rd St #101, Lincoln, CA 95648, USA |
Phone: | +1 916-645-8302 |
Site: | kaajhealthcare.com |
Rating: | 3.4 |
Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed |
DO
Doug Kelley
Staff is very rude and condescending and the concern for the patient is absent. BACKGROUND: July 2 my brother in law as injured from a severe fall. For a couple of weeks he ignored the pain until. The pain became unbearable and we took him to Sutter hospital. That day he was diagnosed with a severe shoulder separation by Sutter Emergency Doctors and was immediately referred to a surgeon who was later determined to not covered under his medical insurance. The doctors suggested he quickly get a surgeon to perform the necessary repair before it heals incorrectly. Dr. Wardak was assigned to my brother in law prior to the injury by the government system. According to the insurance company, Dr. Wardak would need to refer him to a specialist. Our first encounter with his staff was met with sharpness when answering questions. They attempted to postpone the initial appoint 60 days even after explaining the dire situation. After learning from the insurance company that the law states they must see an emergency case within 10 days and us calling them back to confront the fact, the scheduled the appointment 10 days from the call. On the day of the appointment they simply told him to get an xray in Yuba and to get blood work done. This made no sense to us since the hospital already had the xrays they needed and the blood work they requested. Regardless we obliged. Upon completion of the bloodwork and x rays we notified them. We begged nicely that they expedite the interpretation of the x ray and referral to the specialist to mitigate his severe pain he has undergone for many days now. Today we learned the staff scheduled him out for another appointment on August 24 (15 days in the future) for doctor Wardak to provide the interpretation of the x rays. The problem is we already know the diagnosis from the hospitals physician: it is a severe shoulder separation. According to hospital physicians, it is imperative for him to be referred to a specialist at once. We are fairly certain the only reason for the repetitive appointments is to obtain as much money as possible from patient visits. It is clear from their lack of concern and more importantly the tone of the staff that they care not for the patient. Specifically, staff (Cindy) on more than one occasion demeaned our intelligence in a condescending way. This is not made up. We have the voice recordings of the most recent conversations. According to my brother in law, they hung up on him twice today when he pressed them for a sooner appointment. My brother in law said, hell be requesting a change and reporting the incident.
C
c anderson
DR. WARDAKS OFFICE STAFF IS COMPLETELY INCOMPETENT, RUDE, UNORGANIZED, LAZY AND UNWILLING TO ACCEPT PERSONAL RESPONSIBILITY FOR ANYTHING. CINDY WHO IS PART OF THE OFFICE STAFF IS ONE OF THE RUDEST INDIVIDUALS I HAVE EVER COME INTO CONTACT WITH. SHES EXTREMELY CONDESCENDING AND HAS ABSOLUTELY NO PEOPLE SKILLS. SHE TREATS "PAYING CLIENTS" AS IF THEY ARE BENEATH HER. THE OFFICE ENVIORNMENT IS VERY NEGATIVE AND DREARY. NO POSITIVE OFFICE STAFF TO SMILE AND GREET YOU, IF ANYTHING, THEY WILL LOOK UP AT YOU THEN LOOK DOWN OR AWAY AND WILL NOT SAY A WORD UNTIL YOU APPROACH THE COUNTER. IF YOU WANT TO BE TREATED LIKE A DECENT HUMAN BEING, FIND A DIFFERENT DOCTOR/STAFF BECAUSE YOU WILL MOST LIKELY NOT FIND IT HERE.
OT
Otha Pryor
I had a triple bypass Dr Wardak was kind enough to add me to his already full schedule. Hes conciderate and listens then gives an honest opinion. I like his approach and bedside manner. P.s. dont come here if you expect to dictate what drugs you need. Ill continue to see him.
SH
Shaun Rovai
Dr. Wardak is an excellent physician. He is surround by a very hard working and passionate staff. I appreciate everything he and his staff have done for my daughter and I. He is one of the few doctors that really cares.
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Cynthia Foote
This is a fantastic doctor he realized I didnt need to be taking is much medicine that my last doctor prescribed. I feel much better after seeing him. This doctor puts you first
JO
Joyce Fairbanks
My friend saw Dr.Wardak today...he was wonderful and his office staff we so very nice. So happy that my friend will now have caring medical care.
JO
John Banse
Very friendly staff and Dr. Always prompt and courteous service.
AD
Adriana Mariscal
The Dr is ok but his staff sucks and are very unprofessional
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Sue Crabtree
He needs to go back and learn about compassion