Sunset Cliffs Animal Hospital

Reviews 5

LA

Laura Pennelle

I spent several years here spending 1000s on my cats. I stopped going because of 3 really bad experiences. I had a new cat I brought in. The waiting room was so packed and they were running so behind that by the time my cat got in the exam room, she was hyperventilating and the vet would not administer any vaccines or take any blood (my cat has a rare red blood cell disease so labs are important). The vet gave me a sedative for the cat and told me to come back. The cat was given just a half of a pill and then was extremely sluggish.... I brought her in and she was treated for AN OVERDOSE! Again no shots, no labs. And, I had to pay for the fluids they flushed the cats system out with. Two visits, and more than $200 dollars later, and my cat still needs labs and vaccines. The experience was quite traumatizing as Im sure anyone with pets knows its no fun to watch your pet suffer. I was asked to come in a 3rd time but couldnt go through the ordeal again as I never was given a solution for the cats issues that required the sedation in the first place. When I asked for a refund of any portion of the two visits, I was denied. Seriously, after having several pets here, spending tons of money, they could not even credit me $50. The last experience Ill share regards a kitten I had that I brought in who was extremely sick. It was getting towards the close of the business day and I was advised to bring the kitten to a hospital that could monitor her all night. I was also given antibiotics that I was trying to give the kitten in the waiting room on the way out. Well the kitten had a seizure then and there and instead of taking her back in the rushed me out of the office. Sending out a vet to see this kitten would have been relatively easy and i still would have taken the cat to the hospital....its just about some common human decency you know? Now Im using a vet that comes to the home who doesnt ever use physical restraints on animals to get things done. Its $90 for the house call and $50 per cat....so $190 for two in home cat exams. Crossing my fingers this option works better for all of us.

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MA

Margaret Miller

I have been going to to SCAH for 4years and have a wonderful experience overall until late. Since my former Vet left the clinic, I have been having to work with Dr. Berg for my dogs epilepsy. Before my former Vet left she had called to tell me that she had recently attended a training and that my dog may be able to wean off the life-shortening, harmful Phenobarbital. Our plan was for me to come in for the annual blood work and to create a plan get him off the bad stuff. However, when it came time for my exam she was gone and Dr. Berg was there. Dr. Berg said "no". She required i get the blood work even though she stated there is no possibility of him ever getting off. When I asked what would be done if the blood work came back that the medication was harming his liver function, she stated that they would put him on MORE medication. This is not what I want for my 10 year old, 100lb yellow lab. By the way, I have attempted to bring him in 3x for the blood work and have been sent away due to incorrect or missing instructions. Not easy to take off work, come in late/leave early, or ask family/friends to help in order to compromise with the clinics hours. ALSO, the medication can only be picked up between 9 and 5 because a Vet must be there, so there is another (minor compared to overall issue) inconvenience. When I asked the clinic most recently if they would assist me in weaning off of the Phenobarbital to CBD (hemp oil), which is non life threatening, they said "no". They said there is not enough research to support the CBD oil, which is not what I am asking, I am asking for assistance in weaning him off the medication properly. P.S. I work for a world-renowned neurologist who treats Autism and provides CBD oil in clinic. So, if its the better option for children, how is not the better the option for dogs? I will be finding another Vet.

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RA

Randy McWhorter

Five Star all the way! Ive spent a lot of time at Sunset Cliffs Veterinary in Point Loma. With three Portugese Water Dogs and two Himilayan Cats, Dr. Traversi has been fantastic. I have had dogs and cats all of my life and having moved here from the DC area I have never worked with a Vet that remembers all of the babies, their issues and understands the emotional impact their illnesses have on me, their parent. He has supported me and my family and has always gone the extra mile to make sure that my babies are in good health and that I maintain their health. With 5 pets the expense can be great; but the beneifit of knowing that my vet is always available when I need him is HUGE. Ive never had someone care so much. I recently lost one of my Flame Point Himilanyans after he suddenly acted strange one morning. I called Dr. Traversi, he had me come in immediately and after two x-rays, a tumor on his liver was the problem. He told me that it was two advance within 45 minutes and helped me put Max to sleep. I cried and hunged my little boy as he fell into a deep slumber and I looked up to see my Vet, Dr. Traversi crying as well. Max was so beautiful, being raised with my 40 lbs Portugese Water Dogs he behaved more like a dog than a cat. Having the support at these painful times and knowing your babies health and wellness is of the most importance to my doctor is paramount. Ask for Traversi! He is the best time that has happened for my babies and me.

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Lyndsi Winer

I decided once I moved here and adopted my cat from my boyfriends parents that with the flea problem here he should go see a vet to get the kind of flea medication that is needed in a place like San Diego. So early one morning my boyfriend took him in for his appointment that I had scheduled. He said they were great with Jack and also commented on what a beautiful cat he was especially for his age. They also were not pushy at all about getting extra tests or other things done at the time. They just assessed his need for the medication and prescribed what was needed and it was a very smooth and painless visit for both Jack and us. Soon I plan on taking Jack back here for another real check up and some other maintenance procedures since he is a senior cat and I feel more than confident that Sunset Cliffs Animal Hospital will be the best place around to take him!

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LI

Lisa Hollister

Ive only experienced other pet owner/lovers experience with SCAH, and was referred to take my new cat by both my friends that have their pets there as patients, and also Josh Harris, my neighbor. Joshs referral alone, would do it for me, as Ive experienced how well he takes care of his 2 dogs, and his passion for his role as a team member there. I will update this review, after we (the cat and I) become clients ourselves. I will be bringing him in for chipping, and shots. I hadnt planned on owning a cat, but I was "adopted" by him, 2 weeks ago, and after much searching for his original owners, no one claimed him, and, after staying with me, its been apparent, he doesnt want to be claimed.

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