Rose Canyon Animal Hospital

Reviews 7

JO

Jonette Dangerfield

Dr. Michael and the staff at Rose Canyon are just GREAT people who provide high quality animal care. I have a 10-yr old dog I fostered for a rescue -- the rescue group knew hed need major dental work before they pulled him from the shelter -- they discovered pretty quick they had bitten off a little more than they could chew with this guy (no pun intended, lol) and were too cash poor to get his much needed dental surgery done. The cost estimates were $1500 to $2000! I needed to schedule the dog for his post-shelter exam and had been told where to take him by the resuce, but Id had a very positive experience with Rose Canyon and Dr. Michael with my doxie when we first moved to SD so I figured why not take him there! During the free exam I asked Dr. Michael to quote the dental work. His quote was $600 --- less than half of ANYONE else. The rescue still struggled even with even the reduced cost. Concerned this dog might not get what he needed, I decided to make him a permanent member of the family and just adopt him so I could be sure he got what he needed. To help me out Dr. Michael allowed me to break the bill down into 2 payments of $300 each. When the dental surgery was done the bill came in at $450 instead of the quoted $600 and I was thrilled ... and recognized it was a wonderful favor for me and this little dog. I wrote the check for $225 and asked what date I should put on the second check and just cried when I found out that first payment of $225 was going to be the total. Only $225! A 50% "discount" was on the invoice. What other vet can you find with a heart that big? The follow up appointment earlier this week shows Foster (yes thats his name now) is healing well from the dental surgery (11 extractions and a oral/nasal fistula). The little dog now excudes energy! Removing those rotten teeth did wonders for him. His life would have been much less without that dental surgery. The truth is simple. Dr. Michael is a skilled vet with skilled staff and they just happen to have amazingly big hearts. Big enough to truly care for their animal patients. I cant say enough about the kindness they extended to me and my little dog. Dr. Michael is our vet from now on. Ill be taking all of the boys to him -- all 4 of them.

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Sam Cortina

Great vet, but inadequate and poor communication by receptionists has led to a huge headache situation. Brought my dog in because she has been itching and I also needed her fecal sample tested so that she could be boarded. I specifically called hours before her appointment and asked if they could test her sample for boarding, and the receptionist said yes. My girlfriend brought my dog in, handed them the bag full of feces, and said that it was for the testing that I had called about earlier. The vet she met with was friendly and great. Two days later, when my dog needs to be boarded, I call the vet and ask about the test results - they indicate that they did not run any test results because they did not know what the feces was for. Ummm... hello. A client calls hours before the appointment, hands you a bag full of poop, and specifically says this is for the testing that was called about, and you dont know what to do with the bag of poop? The receptionist then blamed the "miscommunication" on my girlfriend. Incredibly frustrating experience, and now I have to rush to figure out how to get this test done.

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Heather Willens

like most of my personal health care picks, my vet was a random close my eyes and point choice (oh the pre-yelp days) which landed me at rose canyon. ive been very very lucky with this method. rose canyon has been a fabulous pet health care establishment for our two cats. they have gone here for basic check-ups to minor surgeries and ive always felt they were in very good hands. friendly, knowledgeable staff who never try to get you to do a bunch of unnecessary shots or other things. When the animal needs to go under for a procedure they give you a form with extra things that can be done while they are having a cocktail, like clipping nails, teeth cleaning or something else thats hard to do while awake. Very discreet and no pressure. The location is slightly odd on the bend of a hill, which could easily be missed...so drive slow if you arent familiar. Always plenty of parking and very clean inside. one little bonus is they do a pet calendar contest every year which is cute. one of our cats was a runner up the first time we entered!

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Lili Geyelin

Love Dr. Michael and all the staff at Rose Canyon. Ive been taking my many cats & dogs there since 2009 even though I have since moved to the College area. The front desk and tech staff has always treated me and my animals professionally and with kindness. Several times, my pets have been squeezed in same day to accommodate emergencies. Dr. Michael has made himself available via email where weve conducted long convos re: a particular pets needs. Hes followed some of my pets ongoing health issues with concern and care for years now. Dr. Michael has kindly worked with me and all my rescue animals, often giving me price breaks and comp-ing me certain services due to my high number of rescue cats and dogs and fosters. I have nothing but confidence and respect for everyone who works there, and really dont know what Id do without them. Gratefully, Lili

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A Private User

Tried to call about getting my dog in to see him the following day because he was limping and before I could even finish saying anything receptionist cut me off and very rudley told me NO no appointments till monday sorry very sarcastically. I asked for maybe a recommendation in the area and she said nope when I said thank you to hang up she just says Yeah bye and just sighs right into the phone! HOW rude do you have to be I am reconsidering my vet because the staff is part of the experience and ya know what it seems like there is something new everytime with them they were real nice the first couple of visits. The vets themselves are AWESOME I would love to keep going but staff needs a little training in customer service.

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Nicholas Woodward

Rose Canyon has been treating a dog we were fostering for parvovirus. In the past 3 days we have been to 3 separate hospitals/vets. They have been absolutely amazing in their kindness and generosity. Not only is their staff loving and attentive, but you can really tell they genuinely care. This is huge for me in finding the right vet. I wish I could go on and on and on about how thrilled we have been with this clinic. We cannot thank them enough for their love for our foster, Porter! Please considering using them as your Vet! They have found a fan for life in us!

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JE

Jeff Coleman

We have been coming to Rose Canyon Animal Hospital for over 10 years. While we initially chose it for the location (less than 2 miles from our home), we have become loyal fans. Dr. Michael is very caring and sits on the floor with our big dogs rather than having to put them up on the examination table, which definitely lowers their stress levels. Plus, prices are very reasonable. That is why we continue to come here even though we have moved to North Park and have a number of vets much closer.

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