Eye Care Center|
700 Haywood Rd #100, Greenville, SC 29607, USA|
10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12:30–6PM|
Went in today to get new eyeglasses that I desperately needed. I have been to plenty of other eye centers and I have never received such great care. Dr.Southerland is the best and his eye exams are very thorough, you could actually tell that he cares about his patients. He also gave me a free pair of trial contacts which was very much needed. Once I got my frames picked out I waited about two hours and was called in to pick up my new eyeglasses. Kami took her time to make sure my eyeglasses fit properly even though it was almost closing time (which I thank her a lot for). I never had a better fitting pair of eyeglasses! The staff here are great and deserve your business if you really care for your eyes! You pay a little more here than most other eye centers but I can tell you every penny is totally worth it. Cant thank them enough.
Customer service was above and beyond expected. After having a delay do to a machine error and one of my lens being slightly off, they went out of there way to take care of the issue and make sure I left happy. Problems will happen in any business its how you respond that defines your customer service. Theyve earned my business from now on.
Was told over the phone that they could do our daughters lenses in one day, but when showed up with prescription they said they couldnt. Only knowledgeable people need to answer the phone before wasting our time to fight traffic and drive all the way to the mall and find out someone cant help you.
Very professional! The staff is AMAZING I was so pleased. Thank you to the gentleman Christian for helping me figuring out my lenses! The general manager was funny & absolutely outstanding. I didnt even want to leave thats how much I loved it.
They have a great doctor there. He was nice, fast and Ive literally never seen clearer! The reception was also very nice and ordering by contacts could not have been made any easier. Overall 5 stars all around and worth every penny.
Doctors office is great! Main store ............ Not so much. Do yourself a favor and check prices with other vendors on line. Lens Crafters has so many gimmicks and guarantees that you can buy what they sell on line for half.
Thank you Kami and Kara. I love my new eyeglasses. The service at this store is excellent. They answered all my questions and had my new eyeglasses ready in a timely manner. I will definitely return to this location.
Salesmen are pretty commission oriented. You will over pay if your not careful. Not everyone needs polycarbonate or high index lenses, if you go with a smaller frame, they wont look too thick.
Someone needs to first of all, answer the phone during Business Hours. You cant even leave a voice message. What kind of Business are they running?
Kind staff and lots of cool glasses to choose from.
Top-notch service. I love this place.