Piedmont Newton Hospital

Reviews 3

JA

Jahmerah Parker

I was wheeled over to the hospital due to an incompetent cervix and checking into labor and delivery was fast. The only thing I did not like about this hospital was being told that they do not care for babies born before 28 weeks (not comforting when you are about to go into labor at 20 weeks and 2 days and when you know with todays advancements in medicine babies born at 24 weeks have a better chance of survival and in rare cases some born at 19 weeks have lived) and I also didnt like that the room was freezing cold because after delivery I was extremely cold and in addition to the pain and cramps, I was shivering and shaking hard and my stomach clenching from the cold didnt help. I also did not like having two different people execute 4 failed prick attempts and fishing around in me with the needle to get a vein for my IV before a 3rd person finally got a hand held scanner machine to locate a vein (this should have been done when I told the first person I have small veins and a history of difficulty when needing an IV or blood drawn) and even then it took him two attemps so I was left with 6 sore pricks between 2 arms and bruising and swelling for over a week from them digging around and readjusting. Otherwise, my inital nurse (a short-haired energetic blonde caucasian woman) was friendly. The nurse I had over night (a soft spoken African American medium length hair and I believe pregnant woman) was very respectful of my baby still being there after delivery and she constantly checked up on me and monitored me. The nurse I had the next morning (a different medium hair length african american woman) complimented the curliness of my eyelelashes and the clothes my baby had been dressed in and she engaged in normal conversation with me which was a comforting distraction given my circumstances in being there. She also handled my baby very carefully when getting her ready to be sent off with the funeral home director and she discharged me when I was ready and carefully wheeled me to my car. Dr. Michelle White from right next door at CWHS (Covington Womens Health Specialists), who also handled my early delivery at the hospital during my 2nd visit was and is the most compassionate, courteous, friendly, uplifting, professional, and informative doctors I have ever encoutered in my life. Her smile was a maternal and genuine smile that was comforting during my situation. She thoroughly explained what was going on with my baby and body, made sure I asked any questions I had before, during, and after my delivery and at my follow up appointments at CWHS, after I delivered she hugged me as I cried on her shoulder from losing my baby girl, and she hugged me as I cried and gave me the best advice when it came to my grief at my follow up appointment after dlivety; I need to let it all out and mourn and honor my daughter because she deserves that from me. She truly is the best and I would recommend her to any and everyone.

E

E Oh

I cant comment about how their doctors or nurses are because after waiting four hours in their ER I gave up and left....and now I have to wonder if they will bill me for sitting in a chair and getting no service. Read on! I went to the ER at about 11:45 PM on 07-01-16. I was having an allergic reaction to an antibiotic. They were polite and quick to get my basic information (Name, address, why I was there) and put me in a waiting room however... I sat there for four hours without seeing a nurse or doctor. The admin staff did manage to come by again and take my financials. THAT they are excellent at completing. After FOUR HOURS I was feeling significantly better and went up to the receptionist and told her I was leaving. I requested that my insurance not be billed as they had DONE NOTHING for me and I had seen no one regarding my medical issue. Thats when she said something like, Well...you did receive triage and may be billed for that. I said all I had done was sit and wait. She pointed at the waiting lobby chairs and explained that sitting was triage. I told her I would contact the hospital and any individual necessary to resolve any billing attempt for sitting/triage. In my mind its like sitting at a restaurant table, waiting for service, and no one comes up to your table. Then when you get up to leave they try to bill you. That is not moral or ethical. Hospitals should be moral and ethical. No service was provided = I should not be billed. Please keep this in mind when dealing with this ER. I will update how they handle the billing. On a side note when I came home 25 minutes later and wrote this review I looked at their website and their claimed ER wait times. Piedmont Newnan had 0 minute wait time listed. Based on the number of people i saw in their lobby when i left....I would NOT EVER trust that wait time number. EDIT: Reached out to their customer service by email over a week ago. No reply. Disappointed. Lack of communication = another reason to avoid this location. Ill update accordingly. (Still waiting to see if they bill me)

ME

meaghen jennings

I had to go to this hospital via ambulance from my work on Monday. I have a rare heart condition that Ive had since birth and unfortunately, I had a cardiac episode at my desk. Thankfully, I work in a medical clinic and a patient who just so happened to be present was also a recently retired nurse. The patient kept me stable while my coworker called 911. The ambulance missed my work location because they had never been to it before so they ended up arriving at the tail end of my episode. These things happen but the EMTs were absolutely fantastic and took as good of care of me as they possibly could. They got me to the ER swiftly where I was received by the rudest staff RN I have ever come across. She did my EKG upon my arrival and because my condition wasnt acting up at that moment, she put me in the waiting room with a low acuity rating. The EMTs argued with her stating that the only reason my episode wasnt recorded with them was because they missed my location and even argued that a nurse was there to record it. However, the hospital nurse was hearing none of it. Blaming technical errors for having a full ER, she pushed me out in a wheelchair into the waiting room where I was left alone. I was dizzy, nauseous, and having difficulty swallowing and talking but that didnt matter. I was discriminated against due to my age. Had I been 10-20 years older with the same condition and history, I would have received care. Instead, I was abandoned in a waiting room for 5 hours before anyone would talk to me again despite throwing up and experiencing severe pain. Eventually, my roommate came and got me because no one at the hospital had bothered contacting any of my emergency contacts - despite my file with them and my medical bracelet - but rather thanks to my coworker calling. I ended up leaving the hospital and going down to Rockdale Medical where they actually took care of me. It is a shame that those really nice and professional EMTs are better at helping people than a charge nurse. Thanks for nothing but valuable wasted time Piedmont Newton.