McLaren Flint

Reviews 4

B.

B. W.

Ill give them one star because my mother is still alive....my mother had an aortabifemoral bypass, very serious surgery..in the two weeks, her dressings were changed TWICE. Cardiovascular team wasnt changing them (even tho thats their rule, they looked at the incisions and recovered them with the same dressing) and only two nurses advocated to change them in that two week span. They were scared to because it going going "against doctor orders" but they did...Her incisions quickly got infected and turned necrotic. (How does that happen so quickly while being in hospital care). Then They discharged her!! She puked all night my dad brought her back in not even 10 hours later. I left for a couple days to enjoy my honeymoon only to walk in and find her abdomen severely distended, her legs super swollen, incisions infected, and my mother puking, pale, dehydrated...how did NO ONE see the signs. Had I known this was going to happen I would have NEVER left her side. She should have never been discharged in this state. Not one doctor or nurse noticed? Which shows they werent even assessing her. I heard Dan, a nurse, tell the doctors she was doing really good!...what? Do you not see her? After I was very vocal to the doctors, they decided to run a couple tests (which should have been done DAYS before...they had to do an I&D of my mothers wound and put on a wound vac, which she also had for over a month. From the tests..My mother had an ileus and what they thought either kidney or heart failure, and also went septic. Two of her three incisions separated. She was in the icu 4 times and on floors 8, 2, 10, you name it. And in the hospital for over a month! One nurse told her she couldnt believe she was still there the next day!! (Who says that). The cardiovascilar team, gastrointestinal team, and general surgery had VERY poor communication, my mom had her NG takin out and put in a total of 5 times, MAYBE 6 I lost count. I mean hell they didnt even catch she had anything wrong with her abdomen, until I pointed out the obvious. I dont know how, because she wasnt having bowel movements and she was constantly puking. They kept feeding her! The cardiovascular doctor that did her surgery Dr. Govitz, didnt See her until her 17th day in the hospital. His team did, a very quick check up. But I was pretty upset that THAT surgeon didnt see her until she was in the ICU. He told me "they dont intervene until they KNOW theres an infection," well that pissed me off..because it was pretty obvious from the start. She had every sign possible. SO he waited to intervene until it was in her blood stream and she was in ICU......Idk just so much went wrong. It was hard to fix everything at once. She had great care in the ICU and in the ICU over flow, dont get me wrong. But basic assessments the nurses could have done would have saved her from going septic also advocating for her too would have been a great first step. The doctors not changing the dressings are beyond me. One cardiovascular doctor did make her get up and walk which is awesome considering the circumstances, the nurses did not care to..From finding all this out we stepped up. my sister and I walked her constantly, I cleaned and changed her dressings, even her accidents. We were by her side every second of the day.....case management was great, but we decided to take her home and not to rehab for fear she would get worse. She did great with us! Thank god she barely remembers being in there, she only remembers the bad things, which is sad, but I dont remember anything good really either. It was the summer of hell. We contemplated transferring her to UofM. We didnt because she was slowly getting better. I dont think we will ever do another surgery at this hospital...ever. Not if we want to live to see the next day.

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AL

Alice Thompson

I dont know what happened to McLaren, but McLaren isnt what it use to be. My mother and I been there for help and weve gotten no help, no care. My mother had a major problem, McLaren couldnt fix it, then they lied and said they did to the insurance company. My mother had to go to Hurley, to Dr. Almaroof and he fixed her arm and weve had no problems since. I been to the emergency a few times and they didnt help me, just send me home with no help. Go to Hurley, Hurley has changed, they have the best doctors, who will actually help you and care and will run every test. McLaren just has you waiting all day, no matter how severe your problem may be. They have a bunch of fresh out of school doctors who are just there for a paycheck and importance, they dont care. The old-time doctors who were good are retired. McLaren people show no care, especially in the ER, they dont care how severe your problem is, you will wait, in the past, the most severe was seen first, but not no more, and theyll just yell out your name and get your insurance, before you even be seen, because they want to get your money so you dont leave for waiting long. The doctors dont listen. They dont help. McLaren is going down. Stay away, they wont help.

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SH

Shawn P

Shame on you McLaren. My friend was there last week for a lymph node biopsy for possible cancer diagnosis and first of all, you had a male nurse that did nothing but walk around in the preop playing on his cell phone and then after surgery while she was still under the influence of sedation, she had the urge to go to the bathroom and some nurse asked her "well cant you hold it for 2 minutes!!!" really? My friend then proceeded to urinate on herself and all over the bed as she could not feel her muscles correctly yet and what did this nurse do? She came in and just pulled the absorbent pad down from underneath her and leave it on the bed, let alone clean anything up! My friend had to keep holding her legs up so she did not lie in the soiled part and has had back surgery in the past, so it was very difficult for her. You are very lucky that I was not there or security would have been called for the ruckus I would have made. I asked her why she did not say anything, and she just wanted out. That is totally disgusting and degrading to the patient, and this sub par care disgusts me. Shame shame shame on the standards your hospital has set.

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KE

kel jack

Went in for my wife who was vomiting, unable to keep food and liquids down, upper abdominal pain, back pain, nausea, and some dizziness. Waited for 5 hours in waiting room while only receiving EKG when first checked in. We where very patient since we noticed they were busy. After she vomited several times during these 5 hours while waiting I asked when we were next and nurse said there is more important people with bigger problems who came in after who need to be seen. We left after that comment because we obviously didnt appreciate the horrible customer service health care professionals should be held to standard. Went to a different local hospital who quickly determined emergency gulbladder surgery needed because one it was packed with gulstones and two she had one trapped in tubes which was causing infection and increasing liver enzymes in labs. I get the ER sees some serious things and some minor stuff that shouldnt be coming to ER for but until you know dont treat your possible patients like they are nusisence until you can determine whats really wrong with them.

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