The Pain Center

9401 W Thunderbird Rd #180, Peoria, AZ 85381, USA

Category:	Pain Management Physician
Address:	9401 W Thunderbird Rd #180, Peoria, AZ 85381, USA
Phone:	+1 623-516-8252
Site:	thepaincenter.com
Rating:	2
Working:	7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM Closed Closed

Location

Photos 44

Reviews 14

Molly McDoe

First trip there, I was so hopeful these people could help me. Office seemed clean and efficient. First impression was good. Then it went downhill. First procedure, helped for three days then back to usual lower back pain which radiated through hips and down legs. They scheduled another and no relief at all. Then another, still no relief. They kept me coming back for a "different" treatment but each one seemed the same. Finally after so many weeks and no results, I went in for the final one in a process to see if I could get the next level. They did the procedure and was supposed to ask me that day if I felt any relief, but no one asked and no one phoned afterwards. I went back for the second and still no one asked and no one called. I wrote a letter through their portal (which I dislike intensely) and got a call apologizing and told me to come for a doctors visit. Why. By this time, my bill had escalated and I had received no statement or anything explaining what the charges were for and no record of my payments. After such an exasperating talk on the phone with them, I told them to forget it. There is a huge disconnect here between the doctor, the staff and the patient. Still have my pain and minus money. Would not recommend this place to anyone.

Steven Rhodes

I RECOMMEND YOU JUST GO SOMEWHERE ELSE! I would give zero stars, but that is not an option! OVER 60 DAYS AND NO TREATMENT! I have been insulted to my face and lied to my face so many times. Not until notifying their staff of a TWO PAGE COMPLAINT to my Primary as to why he should NOT REFER ANYONE else to them did they magically come up with an appointment and verification of injections. Now that they have @#$@ around for another month I will have to wait yet another month before I can receive the care I have been asking for for many months! I could go on with facts and details but this hopefully says enough. 10 strikes Pain Center, your "award" means nothing!

Patricia Voelkel

This should be a 0, but it wont allow me. Its one big corporation and the medical personnl are the loyal servants. Horrible, horrible people, Drs. and P.A.s, Diane and Dr Burgher in particular. Theyve refused to give me much needed medication and treatment for 4 months due to, I have reg insurance through my job, but a secondary acchs insurance, I no longer needed, kept showing up. Then, it was one thing after another, until I have shown up for 3 appts since Aug, walking away with nothing in severe pain and tears. Stay away from these corporate pain centers. They DO NOT care about patients.

Carolyne Licause

Previously saw Dr. Siwek in Surprise office last July, but was told he was temporarily in another office. I was given an appointment within 2 weeks in their Peoria facility to have a procedure with Dr. Burgher! Both Dr. Siwek and Dr. Burgher were kind, compassionate, & considerate & more importantly, succeded in alleviating my pain! I encountered only pleasant personnel, including the receptionist, & PA Jacob! Never felt rushed, or ill-treated! I have 2 pain disorders & have had 3 knee replacements & numerous back surgeries over 12 year period! Carolyne Licause

Kirstine Neumann

The Doctor is wonderful. His PAS, CNP and new physcians that come and go faster then you can blink do not read patient files or even verify medications before perscribing new medications that are duplicates, possibly harmful to ones health. When brought to clinics attention there answer was "I cant explain the issue as i didnt perscribe". I beleive the appropriate response would be "i will look into that or let your doctor know". This issue was one of many.

Lawrence D

First appointment with Dr Strand for lower back pain bulging L4-L5 she recommended gabapenten a epilepsy medication. Stated would not prescribe ANY opiate pain relievers including the ones I am currently on... she refused Radio Frequency Ablations, Facet Injections, basically everything that has offered SOME relief in the past was refused. I am completely mind blown at this appointment and do NOT recommend this facility to ANYONE. Period.

Mehgan Dawson

Pain, in the butt, center!! These people are so rude!! Either they hate their jobs or they truly were taught to treat people like crap. Very unorganized and no empathy for people that need help. Its like were doing them a disfavor if we have a question. My Husband goes here, not me. But I bring him to the appts and witness the phone calls. Its very sad.

Angela Winkleman

Took my mother and her appt was at 2pm. Sitting here at 2:45 and still no one. This is ridiculous. Drs are not the only ones who have a time clock or lives. And we choose not to waste them sitting waiting for drs. Its called consideration. This is not the only time this has happened. This needs to stop.

Arizona Jim

They may be OK for routine pain but someone like me born with an undersized spin and in constant severe pain from inoperative compression they are useless. Plus they treat their patients like cattle. Just too ill to go through their hoops. No Thanks.

Anonymous Anonymous

If you want relief this is not the place . greatly disappointed more focused on drug testing then actually getting things done. Patient dr relationship never established with Diane.

Justin Hill

No care and poor customer service 2 day rerurn on xray but next appointment in 30 days and they had plenty of availability. Didnt bother to return. Except a life of pain.

Chance Caton

I love coming here. I dont see what the upset is about. People are wonderful and the service is amazing. I love the staff here and always feel great after I leave.

Julie Cabral

I returned their call at 5:24pm. Their recording says they close at 5:30. Seems to me, they only care about closing up and going home, not the patient.

Peggy Drake

I went here with my mom for pre-op appointment & Dr. Steve was very nice, very personable, & they office was very clean. Great experience!