Henry Ford Allegiance Health

Reviews 5

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Morgan McEwen

I never truly feel obligted to attempt to decifer what is wrong with WA Foote Merorial gone Allegiance now Henry Ford Allegiance. However, due to a recent experience I am left realizing even hospitals, places we should feel safe, judge you upon arrival. My experience was racism. Due to the patient advocates exact words "your husband may have been a threat to others" due to the color of his skin and religion. Yes, I married a foreigner. No, that does not mean hes a bad person. Henry Ford Allegiance however viewed my husband a threat to others when he was brought in from drinking at a wedding and they put him in the incarcerated section because to them he was a felon. He was someone who needed to be watched on camera at all times and have security in the area at all times. Even the doctors tried saying my husband needed brain scans because he may be messed up. He was awake when this was happening, and the true felon is a doctor trying to force unnecessary medical treatment on a patient for the reciept of extra money. This is not what medical help is. This is not what citizens should have to resort to. This day my husband was at the end of discrimination due to his skin. Yes, Henry Fords advocates can play this was for his own safety, but at what point did my husband pose a threat? While he asked to use the restroom? While he said please and thank you to all help given? Or when he asked for water and was denied. Henry Ford decided to put my husband at risk when putting him next to rooms with men in handcuffs screaming profanity at nurses, meanwhile he sat there begging for water for 2 hours. Not only was my husband at risk, but also his wife and mother in law having to sit with him begging for a chair. But the nurses took our requests for water and chairs as annoying little questions in their far to busy life. As a employee of Henry Ford Allegiance I do not recommend this place. Drive the extra 25 minutes to Chelsea and get true medical help. Do not go through my experience. I hope finally others see what WA Foote Memorial truly is. Thats all.

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Emily Baker

Our first experience at Allegiance on January 7, 2016 was amazing. My husband had to have a surgical procedure to fix a complication from a previous surgery at Mayo Clinic. We walked in the door and someone greeted us and gave direction on where we needed to go. He even escorted us to the elevator and walked with my husband to help him get checked in. Such a warm place, every person we passed seemed friendly. All apprehensions from being nervous about having surgery alone were quickly alleviated as each member of the team came and introduced themselves and explained every step. As I sat in the waiting room, volunteers greeted me. I was handed a pager so I received a page when the surgery began. I loved how this comforted me and I used the page a prompt to say another prayer over the procedure. There was a large monitor that told me right where things were happening in the process and when my husband was moved into recovery. They also had a wonderful service person, Teresa, dedicated to coming and talking to me about interpreting what was happening on the monitor and what the next steps would be. After my husband was moved to recovery, the doctor himself, Dr. Obi, came and talked to me to let me know how things went - and everything went great without any complications. We were so appreciative that Allegiance has the technology to perform robotic surgery and the competent doctors and staff to perform surgical procedures. My husband is well on his way to recovery one week later and the amazing surgical staff was so kind to even send him a very nice card. The entire experience was above and beyond our expectations. Thank you Allegiance for your excellence. The culture of compassion was felt as soon as we walked through the door.

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Lisa Przybylski

nfortunately for the people of Jackson Allegiance Health is often their only choice in health care. Allegiance has purchased most of the Physicians, medical offices and labs in Jackson. This not only provides a huge monopoly, but ensures that most people in the area receive care in some form by Allegiance. I truly believe there are some good physicians and some great employees who do everything they can for the patient but not enough to make Allegiance anything better than a band aid station. Over the last two weeks two different family members have visited Allegiance both with poor care and inadequate treatment that I believe would not fall into the scope of correct practice. I would love to discuss with joint commission some of the inadequacies I have witnessed. The ED in this hospital ignores symptoms and fails to listen to what the patient is telling them. FORTUNATELY one family member decided after visiting that the tx received was not adequate and seeked help 20 miles down the road where he was immediately placed in ICU. Great job Allegiance. The other family member unfortunately still has faith in the Allegiance system despite several visits and stays, continues to not be able to walk without effort, has lost all strength, waits for hours for tx and still not a single explanation as to why. I often wonder if during his first stay he experienced a stroke (which was not shared with him or family) as that visit really should have been examined for malpractice. Hopefully with Allegiance recently being acquired by another facilty they may become a safe hospital that at the least offers fair care without endangering patients with poor diagnosis and care

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Brooke Day

I took my son to the Urgent Care in April 2011, the PA that was treating him completed half of an exam, never checked his ears although I reported a history of reoccurring ear infections and sent us home with an antibiotic for thrush. My son was extremely lethargic, temperature was constant and I ended up bringing him back in and was properly diagnosed with a raging ear infection. Meanwhile, my son had to suffer through two visit, sitting in the waiting room for extended periods of time, thermometers in his rectum and they didnt feel it was safe to leave until his temperature was down to an acceptable level. I was very displeased with the level of care that was provided, especially at the first visit and then received a bill for both visits. I contacted the hospital because I had no issues paying for the second visit where he was properly diagnosed and cared for but they refused to adjust the cost for the first visit. I have rated their quality at a 0 because of this, it is absolutely unacceptable that a two year old suffer through days of pain, temperatures and illness because of the incompetence of a provider. It is unreasonable to expect a patient to pay for a service that was below the standard of care and could have resulted in permanent hearing damage, ruptured ear drum and more. I would not trust my child to these people again, if you are not going to die on the way to the hospital then head to Chelsea. You will be glad you did.

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Clair Stirling

I took my elderly mother into emergency twice in 2 days (April 20 & 21) because they failed to perform just basic diagnostics on her the first time. She was diagnosed with bronchitis - she also has dementia. The second trip I wanted them to check her urine for infection and to have a CAT scan of her brain to see if she had had a stroke because there was a radical change in her behavior. When she went for the CAT scan she was terrified and I told them the last time she had one I wore a lead vest and held her hand and she was very good. Instead 4 women held her down and strapped her to the table while she was screaming and kicking and ordered me out of the room. She continued to scream and fight - that was Thursday, April 21, 2016. I told them she has a bad arm that she has limited use of and to please be careful of it because they were forcing it into a position that causes her a great deal of pain - I was told "we got this" and ordered out of the room. I have no idea if her hips were damaged (both were replaced years ago) - she is limping and complaining of pain in the one hip. She refused to go to bed and did not sleep for more than 24 hours because she knows someone is after her and going to torture her. Why would someone do that to a person with Dementia/Alzh? I am furious that anyone would treat am 118 lb. 95 year old woman with Dementia and many old injuries. I will be contacting hospital officials about this.

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